Queen’s Medical Centre Nottingham Contact, A&E, Parking, Visiting and Open Today Help
If you searched for Queens Medical Centre because you need the phone number, address, A&E route, open today answer, appointment help, parking cost, ward visiting guidance, interpreter support or patient advice contact, this guide gives you the practical steps in one place using official NHS and NUH resources.
Queen’s Medical Centre, commonly called QMC, is part of Nottingham University Hospitals NHS Trust. Most visitors do not need a long hospital history. They need to know whether it is open today, who to call, where to park, whether to use A&E, how to change an appointment, or how to visit a patient safely.
This guide is designed around those real search needs. Use the quick action finder below, then follow the detailed sections for phone, address, A&E, appointments, parking, visiting, accessibility, interpreter support, PALS and discharge planning.
☎️ Call Queen’s Medical Centre switchboard
Use this for: general hospital contact, ward connection help, department direction, or when your appointment letter is unclear.
Before you call: keep the patient’s full name, date of birth, ward, clinic name, NHS number if known, hospital number or appointment letter ready.
Best official path: call the QMC switchboard first if you are not sure which department deals with your question.
Queen’s Medical Centre Quick Facts Before You Call or Travel
QMC is a large NHS hospital campus, so “open today” can mean different things. The Emergency Department is for serious emergencies. Outpatient clinics, appointment desks, ward visiting, parking offices, patient admissions and support services may follow separate arrangements.
The safest way to avoid a wasted trip is to match your need to the correct route: 999 for emergencies, NHS 111 for urgent non-emergency help, the clinic number for appointments, the switchboard for department direction, and official NUH pages for parking, accessibility and visitor rules.
What This Queen’s Medical Centre Guide Covers
Queen’s Medical Centre Phone Number and Best Contact Route
The main Queen’s Medical Centre switchboard number is 0115 924 9924. Use this when you need general QMC contact, ward connection, department direction, or help when you do not have the direct clinic number.
For patient admissions, NUH lists 0115 875 4507. For appointment changes, NUH advises patients to use the clinic number on the appointment card or letter where possible. If you cannot reach the clinic, contact the switchboard.
Call the switchboard if you are unsure
Use 0115 924 9924 when you do not know the correct ward, clinic or department. You can also open the official NUH contact page.
Use the clinic number on your letter first
For appointments, use the clinic number on your appointment card or letter. Keep the letter nearby because staff may ask for your hospital number, appointment date or clinic name.
Call patient admissions for admission-related questions
If your question is about planned admission, arrival instructions or admission timing, use the admissions number listed by NUH or call the switchboard and ask for patient admissions.
Write down the department name
If the operator transfers your call, note the department name, ward name or extension if provided. It saves time if your call drops or you need to call again.
Is Queen’s Medical Centre Open Today?
Queen’s Medical Centre is a major NHS hospital campus. Emergency and urgent hospital services operate differently from routine outpatient clinics, offices and appointment desks. So the best answer is: QMC is available for emergency hospital care, but your specific clinic or department may have separate opening times.
If you are attending a planned appointment, do not assume you can walk in at any time. Check your letter, SMS, clinic page or the switchboard before travelling.
| Need today | What it usually means | Best action |
|---|---|---|
| Life-threatening emergency | Use 999 or A&E for serious emergency symptoms | Call 999 immediately if it is a real emergency. |
| Urgent but not life-threatening | You may need NHS 111, urgent treatment, GP, pharmacy or another service | Open NHS 111 online or call 111 where appropriate. |
| Outpatient appointment | Clinic time depends on your appointment letter | Check your letter and use the clinic number first. |
| Visit a patient | Visiting depends on ward rules and patient condition | Check NUH visiting guidance or call the ward via switchboard. |
| Parking or drop-off | QMC parking charges and ANPR rules apply | Check official QMC parking page before travel. |
Queen’s Medical Centre Address, Map and Arrival Planning
The official NHS listing gives the Queen’s Medical Centre Campus address as Derby Road, Nottingham, Nottinghamshire, NG7 2UH. QMC is a large hospital site, so directions should include the correct entrance, car park, clinic, ward, bridge, lift or department where possible.
First-time visitors should not plan to arrive at the car park exactly at appointment time. Build in time for traffic, parking, payment machines, lifts, walking and check-in.
Queen’s Medical Centre Map
Use the map for route planning, then confirm the correct entrance or clinic location from your letter or official NUH page.
Check the exact clinic name. Large hospitals can have multiple outpatient areas, blocks, levels and entrances.
Use emergency guidance. If it is life-threatening, call 999. If not sure, use NHS 111 before choosing A&E.
Call the ward if travelling far. A patient may be resting, moved, in theatre, isolated, discharged or not ready for visitors.
Allow more arrival time. Wheelchairs are available at main entrances but may not be guaranteed during high demand.
Queen’s Medical Centre A&E: When to Use Emergency Department
NUH says you should only come to the Emergency Department at Queen’s Medical Centre for life-threatening conditions that need immediate medical attention. This includes serious symptoms such as severe chest pain, loss of consciousness, severe breathing difficulty, severe blood loss, serious burns, suspected stroke, overdose or major injury.
A&E is not a normal queue. Patients are assessed and prioritised by clinical urgency. Someone arriving later may be treated sooner if their condition is more serious.
Use 999 for life-threatening symptoms
Call 999 if the situation is a real emergency. Do not delay emergency care to read hospital pages or collect documents.
Use QMC ED information for planning only
For non-immediate information, open the official QMC Emergency Department page.
Use NHS 111 when urgent but not life-threatening
If you need urgent health advice but it is not a life-threatening emergency, use NHS 111 online or call 111 where appropriate.
Bring medical details if it is safe
If safe and available, bring a medicines list, allergies, NHS number, recent discharge letters, test results, pregnancy information, child health details or specialist letters.
A&E Is for Serious Emergencies
QMC Emergency Department should be used for life-threatening conditions and serious injuries requiring immediate attention.
Use 999 if neededNHS 111 Can Save Time
For urgent but non-life-threatening problems, NHS 111 can help direct you to the right service before travelling.
Right care, first timeQueen’s Medical Centre Appointments: Change, Cancel or Prepare
For QMC outpatient appointments, NUH advises patients to phone the clinic number on the appointment card or letter. If you do not have the clinic number or cannot get through, use the QMC switchboard.
If you are changing or cancelling at short notice, contact the clinic directly using the details on your appointment letter where possible. Cancelling early helps another patient use the slot.
Use your appointment letter first
Find the clinic number, appointment time, hospital number, clinic name and any instructions on your letter or card before calling.
Call the clinic between listed hours where possible
NUH says appointment changes for QMC, City Hospital or Ropewalk should use the clinic number on the letter between 8.30am and 4.30pm, noting some services may not be available at weekends.
Use switchboard if the clinic route fails
If you cannot contact the clinic, call 0115 924 9924 and ask for the correct QMC clinic or department.
Bring the appointment essentials
Bring appointment letter, NHS number if known, medicines list, allergies, glasses, hearing aids, mobility aids, recent test results if requested and your questions.
Queen’s Medical Centre Parking, Drop-Off and Travel Tips
NUH says QMC uses an Automatic Number Plate Recognition barrier system, with electronic boards at car park entrances showing available spaces. Your number plate is read on entry, and you enter your registration at the payment machine before leaving.
Parking charges apply 24 hours a day, seven days a week. NUH also explains that drop-offs and pick-ups are allowed up to 30 minutes, but users must collect the free 30-minute parking ticket where required and follow the parking rules.
Open official parking information before you leave
Use the official QMC parking page to check current parking charges, ANPR rules, payment options, Blue Badge information and concessions.
Remember your registration number
Because QMC uses ANPR, make sure you know your vehicle registration when paying at the machine. Take a quick photo of your number plate if you may forget it.
Plan extra time for appointments
For first-time visits, allow 30–45 minutes extra for traffic, parking, walking, lifts, finding reception and checking in.
Ask about concessions if attending regularly
NUH says patients or relatives may be entitled to discounted or free parking in certain circumstances, such as regular attendance. Ask the ward manager or relevant team first.
Visiting a Patient at Queen’s Medical Centre
NUH visitor guidance asks people not to visit if they are unwell with cold or flu-like symptoms, vomiting or diarrhoea. Visitors should go directly to the area they are visiting, wash or sanitise hands, bring as few belongings as possible and follow ward rules.
Children under five are not routinely allowed to visit unless there are special circumstances. If you are unsure, speak to the ward manager before travelling.
Call the ward if the visit matters
If travelling far, call 0115 924 9924 and ask for the ward. Confirm the patient can receive visitors and ask whether there are restrictions.
Do not visit when unwell
If you have fever, cough, cold, flu symptoms, vomiting or diarrhoea, avoid visiting. Hospital patients may be vulnerable to infections.
Keep the visit useful and calm
Short, calm visits are often better than large groups. Bring practical items only if the patient or ward has asked for them.
Use public toilets, not patient toilets
NUH asks visitors not to use patient toilets. Use public facilities away from wards and clinics.
Disabled Parking, Wheelchairs, Meet and Greet, BSL and Interpreter Support
NUH says QMC and City Hospital campuses have disabled parking and wheelchairs at all main entrances, although wheelchair availability cannot be guaranteed at busy times. Meet and Greet volunteers may be available to offer directions and assistance when suitable volunteers are on duty.
For language support, NUH asks non-English speakers and British Sign Language users to inform the clinic, ward or department before the appointment, so the best interpreting service can be arranged.
Ask early for accessibility help
If you need wheelchair help, mobility support, visual assistance or a carer to stay with the patient, contact the ward or clinic before travelling where possible.
Use AccessAble for detailed access information
Open the AccessAble Queen’s Medical Centre guides for detailed information about access, routes, entrances and facilities.
Request interpreter support before the visit
If English is not your first language or you use BSL, tell the clinic, ward or department before the appointment. This gives staff more time to arrange the right support.
Bring a written medication and allergy list
Even with interpreter support, a written medicine list, allergy list and key medical history can prevent confusion during check-in and clinical review.
QMC PALS, Feedback, Concerns and Complaints
If something about care feels unclear, unsafe or unresolved, raise it with ward staff, clinic staff, the nurse in charge or the treating team as early as possible. Many problems are easier to fix while the patient is still in hospital.
NUH visitor guidance lists Patient Advice and Liaison Service contact numbers, including 0800 183 0204 for the Queen’s Medical Centre campus.
Raise urgent care concerns immediately
If the patient is deteriorating, in severe pain, confused, missing medication or you feel something is wrong, speak to ward staff immediately.
Call QMC PALS for advice or concerns
Use 0800 183 0204 for QMC Patient Advice and Liaison Service help, or open the official NUH contact page.
Write down facts before making a complaint
Include patient name, date, ward or clinic, staff role if known, what happened, what you already tried, and what outcome you want.
Use support if you need help complaining
Independent advocacy may be available for NHS complaints. If you are unsure where to complain, NHS Nottingham and Nottinghamshire patient advice pages can help route the concern.
Before Leaving QMC: Discharge and Follow-Up Checklist
Many patients leave hospital relieved but unsure what happens next. A clear discharge plan can reduce medicine mistakes, missed follow-up appointments and avoidable return visits.
If you are a carer or family member, write down the answers while the patient rests. Ask staff to explain medical instructions in plain English if anything is unclear.
Ask these questions before discharge
- What diagnosis or working diagnosis was made?
- Which medicines should continue, stop or change?
- Are any new medicines temporary?
- What warning signs mean we should call 999, NHS 111 or GP?
- When should the patient see their GP or specialist?
- Are any test results still pending?
- Will the GP receive a discharge summary?
- Are there wound care, diet, driving, work or activity restrictions?
- Who should we call if symptoms worsen?
- Is a sick note, fit note, transport letter or proof of attendance needed?
Official Queen’s Medical Centre Links for Patients and Visitors
Use these official resources first. They are safer than copied directory listings when you need current QMC phone, address, A&E, parking, visiting, appointment or accessibility information.
🏥 NUH QMC Page
Main official NUH page for Queen’s Medical Centre travel, maps and site information.
Open QMC Page☎️ NUH Contact Page
Official switchboard, admissions, appointment and contact information for QMC and NUH services.
Open Contact Page🏥 NHS QMC Listing
Official NHS service listing for Nottingham University Hospitals NHS Trust – Queen’s Medical Centre Campus.
Open NHS Listing🚨 QMC Emergency Department
Official ED information and guidance about when to attend QMC Emergency Department.
Open A&E Info🅿️ Parking at QMC
Official parking charges, ANPR, payment, Blue Badge, drop-off and concession information.
Open Parking Info👨👩👧 Visiting Information
Official visitor rules, infection guidance, PALS, interpreter and assistance information.
Open Visiting Info♿ AccessAble QMC
Detailed accessibility guides for Queen’s Medical Centre entrances, routes and facilities.
Open Access Guides🏥 NHS 111
Use NHS 111 for urgent medical help when it is not a life-threatening emergency.
Open NHS 111💬 Patient Advice
Use patient advice and complaints routes for concerns, complaints, compliments and support.
Open Patient AdviceQueen’s Medical Centre Contact and Help Table
Use this table to quickly choose the right contact path. For life-threatening symptoms, use 999 instead of routine hospital contact.
| Situation | Best action | Important note |
|---|---|---|
| General QMC enquiry | Call 0115 924 9924 | Ask for the ward, clinic or department if known. |
| Patient admissions | Call 0115 875 4507 | Use for admission-related contact where appropriate. |
| Life-threatening emergency | Call 999 | Do not wait for routine phone advice. |
| Urgent but not life-threatening | Use NHS 111 | NHS 111 can direct you to the right service. |
| Change/cancel appointment | Use clinic number on appointment letter | If you cannot reach the clinic, call switchboard. |
| QMC PALS | Call 0800 183 0204 | For advice, concerns, compliments or support. |
| BSL interpreting | Tell clinic/ward before appointment | More time should be allowed for interpreted appointments. |
| Accessibility route planning | Use AccessAble QMC guides | Helpful for entrances, routes, toilets and access details. |
Practical QMC Tips Most Basic Listings Do Not Explain
Many pages list only a phone number and address. Real users need more than that. They need to know what to do before leaving home, how to avoid the wrong entrance, when not to use A&E, how parking works, what to bring and how to get help if communication or mobility is difficult.
Use clear wording. Say “I need to change an outpatient appointment” or “I need the ward caring for a patient,” not just “I need hospital help.”
Check the letter. Your appointment letter may include the clinic name, location, time, preparation rules and direct phone number.
Know your registration. ANPR payment means you may need your vehicle registration at the payment machine.
Do not visit when unwell. Cold, flu, vomiting or diarrhoea symptoms can put patients at risk.
Use the right service. A&E is for serious emergencies. NHS 111 can help for urgent non-emergency problems.
Ask early. BSL or language support is easier to arrange when the ward or clinic knows before the appointment.
Ask for next steps. Confirm medicines, warning signs, follow-up, GP letter and who to call if symptoms worsen.
Take notes. A carer can write down instructions while the patient focuses on recovery or pain control.
Best order for a smoother QMC visit
- Check whether your issue is emergency, urgent or routine.
- Use 999 for life-threatening emergencies.
- Use NHS 111 for urgent non-emergency help.
- Read your appointment letter or clinic instructions.
- Check QMC parking and travel before leaving.
- Bring NHS number if known, medicines list and questions.
- Ask early for interpreter or accessibility help.
- Before leaving, confirm follow-up and warning signs.
Queen’s Medical Centre FAQs for Address, Phone, Open Today and Patient Help
What is the phone number for Queen’s Medical Centre Nottingham?
The Queen’s Medical Centre switchboard number is 0115 924 9924. Use this for general hospital contact, ward connection help or when you do not know the correct department.
What is the address of Queen’s Medical Centre?
Queen’s Medical Centre is located at Derby Road, Nottingham, Nottinghamshire, NG7 2UH.
Is Queen’s Medical Centre open today?
QMC is a major NHS hospital campus and emergency services operate for urgent hospital care. However, outpatient clinics, offices, visiting and appointment desks may have separate times. Check your appointment letter or official NUH page before travelling for non-emergency reasons.
When should I go to QMC A&E?
Use QMC A&E for life-threatening conditions and serious injuries needing immediate medical attention. Call 999 for real emergencies. For urgent but non-life-threatening problems, use NHS 111 or the most suitable NHS service.
How do I change or cancel a QMC appointment?
Use the clinic number on your appointment card or letter. If you do not have the clinic number or cannot get through, call the QMC switchboard on 0115 924 9924.
Is parking available at Queen’s Medical Centre?
Yes. QMC has official parking arrangements. NUH says parking charges apply 24 hours a day, seven days per week, and QMC uses an ANPR payment system.
Does QMC have disabled parking and wheelchairs?
NUH says QMC and City Hospital campuses have disabled parking and wheelchairs at main entrances, but wheelchair availability cannot be guaranteed during high demand.
Can I get interpreter or BSL support at Queen’s Medical Centre?
Yes, interpreter and BSL support can be arranged. NUH asks patients who are non-English speakers or British Sign Language users to inform the clinic, ward or department before the appointment.
What is the PALS number for QMC?
NUH visitor guidance lists the Patient Advice and Liaison Service number for the Queen’s Medical Centre campus as 0800 183 0204.
What should I bring to a QMC appointment?
Bring your appointment letter, NHS number if known, medicines list, allergy information, glasses, hearing aids, mobility aids, test results if requested and written questions for the clinician.
Best Way to Contact or Visit Queen’s Medical Centre Nottingham
The fastest safe route is to call 0115 924 9924 for general QMC contact, use 999 for life-threatening emergencies, use NHS 111 for urgent non-emergency help, and follow your appointment letter for outpatient clinics.
If you are driving, check QMC parking before leaving. If you are visiting a patient, check ward rules first. If you need accessibility, BSL or interpreter support, ask before the appointment wherever possible. If something about care is unclear or concerning, raise it with staff early or contact QMC PALS.