What medicalcentreuk.org/ Is — and Is Not
Plain-English statement of what this site is, what it is not, what we can and cannot do for you, the UK GDPR framework for health data, the limits of medical-centre directory content, and the limits of our liability. Read this in conjunction with our Terms of Service.
For a life-threatening emergency, dial 999. Chest pain, severe bleeding, suspected stroke, loss of consciousness, severe breathing difficulty, severe allergic reaction, suspected meningitis: 999, or your nearest A&E department.
For urgent advice when 999 is not needed, call NHS 111 (free from any phone, 24 hours) or 111.nhs.uk.
For your own NHS record, use the NHS App, not this site.
1. We are an editorial directory. Not the NHS, not the CQC, not the GMC, not the ICO, not the MHRA, not NICE, not an ICB, not any other UK statutory body.
2. We do not give medical advice. For clinical questions, call NHS 111, telephone your registered GP practice, or in an emergency 999.
3. We do not hold patient records. Your NHS record is held by your practice and NHS Digital / NHS England Digital. Access via the NHS App or a Subject Access Request.
4. We are not a substitute for the protected access routes. Health data is special category data under UK GDPR Article 9.
5. Verify with the practice before relying. Practice telephone numbers, opening hours, CQC ratings, and online services change.
6. Our directory is informational. It is not a basis for any employment, insurance, immigration, benefits, tenancy, or other consequential decision about an individual.
7. Our liability is capped at £100. See Terms of Service for the full clause, governed by the laws of England and Wales.
What’s on this page
1. Nature of the Site
medicalcentreuk.org/ is an independent editorial publisher of a UK medical-centre directory. We are NOT:
- the National Health Service (NHS), NHS England, NHS Wales, NHS Scotland, or HSC Northern Ireland
- NHS Digital, NHS England Digital, or NHS Business Services Authority
- the Care Quality Commission (CQC), Healthcare Inspectorate Wales (HIW), Healthcare Improvement Scotland (HIS), or the Regulation and Quality Improvement Authority (RQIA, Northern Ireland)
- the General Medical Council (GMC), Nursing and Midwifery Council (NMC), General Pharmaceutical Council (GPhC), General Dental Council (GDC), or Health and Care Professions Council (HCPC)
- the Medicines and Healthcare products Regulatory Agency (MHRA)
- the National Institute for Health and Care Excellence (NICE)
- the Department of Health and Social Care, the Department of Health and Social Services NI, or any UK government body
- an Integrated Care Board (ICB) or local health board
- the Information Commissioner’s Office (ICO)
- the Parliamentary and Health Service Ombudsman (PHSO), Public Services Ombudsman for Wales, Scottish Public Services Ombudsman, or Northern Ireland Public Services Ombudsman
- any GP practice, walk-in centre, UTC, NHS 111 service, NHS dental practice, pharmacy, or private clinic
- a clinician, a clinical service, a triage service, or a medical-advice service
- a holder or processor of any patient health record
- a medical-records aggregator or health-data broker
- a licensed solicitor, barrister, advocate, or legal-advice service
2. Not Medical Advice
We publish administrative details about medical centres — address, telephone, opening hours, CQC rating, services, registration arrangements. We do not give clinical advice, do not diagnose, do not recommend treatment, do not interpret test results, do not advise on medication, and do not triage symptoms. For anything clinical, contact your registered GP practice, NHS 111, or in an emergency 999. Reliance on this site does not create a clinician-patient relationship of any kind.
3. Not Patient Records, Not a Substitute for the Protected Access Routes
NHS patient records are held by:
- your registered GP practice (the main holder of your primary-care record)
- NHS Digital / NHS England Digital (for the Summary Care Record and certain national datasets)
- secondary-care providers (hospitals, mental health trusts, community trusts) for the records they generate
The lawful, protected routes to access your own NHS record are:
- the NHS App — the simplest route for most people in England
- a Subject Access Request (SAR) to your practice or trust under UK GDPR Article 15 and section 45 of the Data Protection Act 2018
- for deceased patients, the Access to Health Records Act 1990 (a separate statutory route for next of kin)
medicalcentreuk.org/ is none of these. We hold none of your record. We do not process Subject Access Requests on your behalf. We are not an access route.
4. Not for Individual Employment, Insurance, Benefits, Tenancy, or Other Consequential Decisions
Processing health data to make decisions about an individual — employment, insurance, benefits, immigration status, tenancy, criminal justice, or any other significant decision — requires a lawful basis under UK GDPR Article 6 and a separate condition under UK GDPR Article 9 and Schedule 1 of the Data Protection Act 2018. Such processing is also subject to the Equality Act 2010 (disability discrimination), and (in employment) the Access to Medical Reports Act 1988. Our directory describes administrative details of medical centres; it is not, and is not intended as, a basis for any decision about an individual person on the basis of their health. Do not use it that way.
5. Public Information and Limits on Its Use
NHS practice details — addresses, telephones, services, opening hours, CQC ratings — are public information, published by the NHS on NHS.uk, by the CQC on cqc.org.uk, and on each practice’s own website. That public status does not eliminate restrictions on use:
- UK GDPR and the Data Protection Act 2018 apply when public information about a practice is combined with personal data about an identifiable individual (for example, “John Smith, registered at the practice at this address”)
- The Equality Act 2010 prohibits discrimination on grounds of disability (including health conditions amounting to disability) in services and employment
- The common law duty of confidentiality applies to patient-identifiable information
- The Caldicott Principles govern NHS handling of patient-identifiable information
Public ≠ unrestricted.
6. Not Legal, Financial, or Other Professional Advice
Nothing on this site is legal, financial, employment, immigration, or other professional advice. We are not your solicitor (SRA, Law Society of Scotland, Law Society of Northern Ireland), not your barrister or advocate, not your CAB adviser, not your accountant, not your independent financial adviser. For specific advice, consult an appropriately regulated professional in your jurisdiction within the UK.
7. Accuracy and the Verification Caveat
We work to a strict manual-verification standard — every practice URL clicked, every CQC rating cross-checked, every practice telephone dial-tested quarterly. We are nevertheless an editorial publisher, not the practice or the NHS. NHS practice details change frequently — partners retire, premises move, branch surgeries close, opening hours change, CQC ratings are re-issued after re-inspection, NHS App availability changes when a practice migrates clinical-system configurations, ICB boundaries occasionally shift, and registration arrangements change.
If a guide on our site and the practice’s own published page disagree on the current detail, the practice’s page (or its NHS profile) is authoritative. Tell us — we re-verify and update.
8. Third-Party Content and Links
The site links extensively to NHS England, NHS Wales, NHS Inform (Scotland), nidirect (Northern Ireland), the CQC, HIW, HIS, RQIA, the GMC, NMC, GPhC, GDC, HCPC, MHRA, NICE, the ICO, and individual practice websites. We do not control those sites and are not responsible for their content, availability, accuracy, or privacy practices. A link is not an endorsement.
9. UK Healthcare Structure Framework
The United Kingdom does not have a single health service. Each of the four nations runs its own — NHS England, NHS Wales, NHS Scotland, and HSC Northern Ireland — all free at the point of use for residents. Inspection is by the CQC (England), HIW (Wales), HIS (Scotland), and RQIA (Northern Ireland). Professional regulation is UK-wide through the GMC, NMC, GPhC, GDC, HCPC, and other statutory bodies. We cite specific statutory or guidance frameworks when we describe service-level procedures, but we are not a source of authoritative interpretation — the relevant statutory body or the practice itself is.
10. Limitation of Liability
To the fullest extent permitted by law: we are not liable for any indirect, consequential, special, incidental, or exemplary loss arising from your use of the site or your reliance on any content — specifically including but not limited to any clinical decision, any decision to attend or not attend a practice, any delay in seeking medical care, any employment, insurance, benefits, immigration, tenancy, or other consequential decision, any data-protection liability incurred from prohibited use of the site, or any other loss connected to use of the site. Aggregate liability to any user is capped at £100. See Terms of Service for the full clause, governed by the laws of England and Wales, with non-exclusive jurisdiction of the courts of England and Wales (subject to your statutory consumer rights where you are a consumer ordinarily resident in Scotland or Northern Ireland).
Nothing in this Disclaimer or our Terms of Service excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully excluded or limited under the laws of England and Wales (or, where applicable, Scotland or Northern Ireland), including under the Consumer Rights Act 2015.
11. Contact
For corrections, takedowns, data-rights requests, or general enquiries: info@medicalcentreuk.org
Questions or Corrections?
Email us with a clear subject line. We respond to corrections within 7 working days, with a 48-hour expedited path for broken practice URLs and out-of-date CQC ratings.
📧 info@medicalcentreuk.org