Preston Grove Medical Centre: GP Appointment, NHS Hours 2026
Use this practical Preston Grove Medical Centre guide when you need the address, phone number, opening times, appointment route, urgent help options, repeat prescriptions, NHS App support, registration details, accessibility notes, map, travel planning and complaint route without searching across several pages.
Preston Grove Medical Centre address, phone, NHS hours and appointment answer
Preston Grove Medical Centre is at Preston Grove, Yeovil, Somerset, BA20 2BQ. The main phone number is 01935 474353. The practice lists weekday opening from 8:00am to 6:30pm, with 8:00–8:30am for emergencies only; extended access is listed from 6:30pm to 8:00pm Monday to Thursday, and the surgery is closed on Saturday and Sunday. For urgent medical problems, call the Patient Services Team. For routine appointment requests, use the online route or telephone. For out-of-hours help, use NHS 111. In a life-threatening emergency, call 999.
Preston Grove Medical Centre Yeovil: what you need before calling or visiting
This guide is built for normal patients who need fast, useful answers: opening times, appointment route, phone number, directions, prescriptions, registration and what to do if the practice is closed.
Going to the surgery?
Use Preston Grove, Yeovil, Somerset, BA20 2BQ for maps and taxis. If you have mobility needs, the practice states wheelchair access is available in patient areas, with disabled parking spaces nearest the entrance.
View MapNeed an appointment?
For urgent medical problems, call the Patient Services Team. For routine requests, online services or telephone can be used. Be ready to explain the problem briefly so the team can book the right clinician and time length.
Call SurgeryUnsure if it is urgent?
Use 111 if you need medical help fast but it is not a 999 emergency, do not know who to call, think you may need urgent care, or need reassurance about what to do next.
Check Urgent RouteImportant: Preston Grove Medical Centre is a GP surgery, not an accident and emergency department. For serious symptoms such as chest pain, severe shortness of breath, collapse, stroke signs or major injury, call 999 or go to emergency care.
Preston Grove Medical Centre address: Preston Grove, Yeovil, Somerset BA20 2BQ
Use the official address for directions, NHS profile checks, taxi planning and appointment visits. The practice is listed by both NHS and CQC at Preston Grove, Yeovil, Somerset, BA20 2BQ.
| Item | Details | Patient note |
|---|---|---|
| Practice name | Preston Grove Medical Centre | NHS GP surgery in Yeovil. |
| Address | Preston Grove, Yeovil, Somerset, BA20 2BQ | Use this for Google Maps, taxis and sat nav. |
| Main phone | 01935 474353 | Use for appointments, urgent practice issues and general contact. |
| Out of hours | NHS 111 | Use 111 when the surgery is closed and it cannot wait. |
| Registration status | NHS profile shows accepting new patients | Still confirm with the practice before relying on this for same-day registration. |
Practical tip: If you are visiting for the first time, save the practice phone number and map route before leaving. Do not wait until you are parked or running late to search for the number.
Preston Grove Medical Centre phone number: when to call 01935 474353
Calling the practice is useful for urgent medical problems, appointment questions, prescription queries that cannot be handled online, accessibility needs and when you cannot complete an online form yourself.
Call for urgent practice problems
The appointment guidance says urgent medical problems should be handled by calling the Patient Services Team. Explain the problem briefly and clearly so the team can direct you to the right clinician or service.
Use online for non-urgent requests
Online services should be used for non-urgent queries. Routine appointment requests can be submitted online or by telephone, depending on the situation and access needs.
Do not use GP phone for emergencies
The practice states you should call 999 in an emergency and that it is not an emergency service. Chest pains and/or shortness of breath are specifically treated as emergency warning signs.
Call script for appointments
Call script if you cannot use online forms
Preston Grove Medical Centre NHS hours: open today and extended access
The practice lists weekday opening times, early emergency-only access and extended access on Monday to Thursday evenings. Always check the official practice website before attending because opening information can change during holidays, training closures or exceptional circumstances.
| Day | Listed opening | Important note |
|---|---|---|
| Monday | 8:00am to 6:30pm | 8:00–8:30am emergencies only. Extended access listed 6:30pm–8:00pm. |
| Tuesday | 8:00am to 6:30pm | 8:00–8:30am emergencies only. Extended access listed 6:30pm–8:00pm. |
| Wednesday | 8:00am to 6:30pm | 8:00–8:30am emergencies only. Extended access listed 6:30pm–8:00pm. |
| Thursday | 8:00am to 6:30pm | 8:00–8:30am emergencies only. Extended access listed 6:30pm–8:00pm. |
| Friday | 8:00am to 6:30pm | 8:00–8:30am emergencies only. |
| Saturday | Closed | Use NHS 111 if it cannot wait until the surgery reopens. |
| Sunday | Closed | Use NHS 111 if it cannot wait until the surgery reopens. |
Open today note: “Open” does not mean every service is available all day. Appointments, extended access, online requests, phone availability, prescription queries and emergency-only periods can work differently.
Preston Grove Medical Centre GP appointments: urgent, routine, telephone and face-to-face
The practice uses Patient Services questions to match you with the right person, the right appointment type and the correct appointment length. This is not just reception curiosity; it is part of safe appointment navigation.
Urgent appointment
For urgent medical problems, call the Patient Services Team. Be ready to explain what is happening, when it started, whether it is worsening and whether you have red-flag symptoms.
Routine appointment
Routine appointment requests can be submitted online or by telephone. Routine means the issue can wait and is not a same-day emergency.
Telephone or face-to-face
The practice uses a mix of appointment types depending on the situation. Some issues can be handled by phone; others may need face-to-face review.
Decide if it is urgent or routine
If it is a same-day medical problem, call the surgery. If it can wait, use the online route or telephone according to your access needs.
Prepare the key facts
Write down the symptom, how long it has been happening, what has changed, medication already tried, and whether you can attend face-to-face or need a phone appointment.
Answer Patient Services clearly
The more useful information you provide, the more likely you are to be booked with the right clinician and for the right amount of time.
Follow the appointment type given
If you are offered a telephone appointment first, take it if suitable. The clinician can still arrange face-to-face care if needed.
Useful phrase: “I’m happy with the most appropriate clinician, not only a GP, if that is safe for my problem.” This can help you get care from the right professional faster.
Preston Grove Medical Centre decision tool: GP, pharmacy, 111 or 999?
Use this simple tool before calling or travelling. It is general guidance only, but it helps prevent using the wrong route for urgent, routine or emergency needs.
Choose the closest situation
Select one option and follow the practical next step shown below.
Preston Grove Medical Centre map: directions to BA20 2BQ in Yeovil
The map is not only for decoration. Use it with the arrival checklist below so you know where you are going, when to leave, what to bring and what to do if you are late.
Arriving on foot
Check the map route before leaving, especially if you are coming from Yeovil town centre, nearby bus stops or local parking. Leave extra time if walking with children, mobility aids or illness.
Driving or taxi
Use “Preston Grove Medical Centre, Preston Grove, Yeovil, BA20 2BQ” for directions. If using a taxi, save the practice phone number in case you need to call about lateness.
Accessibility
The practice states patient areas including waiting room, consulting rooms and toilets have wheelchair access, with a hearing loop at front reception and disabled parking nearest the entrance.
Map value tip: Before leaving, open the map, call route, appointment time and prescription/letter checklist in one place. This reduces the chance of missing your slot or arriving without the information reception needs.
Preston Grove Medical Centre arrival planner: how early to leave and what to bring
This useful mini-tool helps turn the page into a patient planner, not just a directory listing. It gives a safe time buffer based on visit type and mobility needs.
Appointment arrival time helper
Select your visit type and situation. This is a planning estimate only, not official appointment advice.
Bring this to appointments
- Appointment time and confirmation
- List of symptoms and when they started
- Current medicines and allergies
- NHS number if available
- Recent hospital letters or test results if relevant
- Glasses, hearing aids or mobility aids if needed
Check before leaving
- Whether your appointment is phone or face-to-face
- Whether you need a sample, form or medication review
- Whether you should call if late
- Practice phone number saved
- Map route checked
- Any accessibility or interpreter needs
Register with Preston Grove Medical Centre: new patients and temporary registration
The NHS profile shows Preston Grove Medical Centre is currently accepting new patients. The practice registration page says you can use the registration link or the NHS App, and also explains temporary registration for people in the area for a short time.
Check current acceptance status
The NHS profile currently shows the surgery accepting new patients, but it is still sensible to check directly before relying on it, especially if you need care quickly.
Use the official registration route
The practice directs patients to register using its online registration link or the NHS App. Use the official practice website rather than third-party forms.
Temporary patient option
If you are in the area for more than 24 hours but less than 3 months and need treatment that cannot wait, you may be able to register as a temporary patient for immediately necessary care.
Longer than 3 months?
If you are staying in the area for longer than three months, the practice guidance says you should register fully with a GP.
Important: If you are already registered with another local practice, the Preston Grove guidance says it is essential to attend your own practice where your medical notes are available.
Preston Grove Medical Centre prescriptions: NHS App, Patient Access and repeat request timing
Repeat prescription planning is one of the most important patient tasks. Preston Grove lists several ways to order repeat medicines and states that repeat requests take 5 working days to process.
NHS App
The practice lists the NHS App as one route to order repeat prescriptions. This is often the easiest option for patients who are already set up with NHS login.
Patient Access
Patient Access is another online route. The practice says you need an access code issued by the surgery and reception will need to confirm your identity.
Drop-off, post or online consultation
You can post or drop your request at the surgery, including a box outside the front door, or use the online consultation route with the medication name, strength and dose.
Prescription timing: The practice states repeat prescription requests take 5 working days. They also say they cannot accept prescriptions more than 2 weeks before they are due. Plan ahead before weekends, holidays and travel.
Video note: This NHS App video is included to help users understand digital appointment management. Always follow Preston Grove Medical Centre’s own process for urgent medical problems, routine requests and prescription timing.
Preston Grove Medical Centre accessibility: wheelchair access, hearing loop and disabled parking
Accessibility details matter because they help patients plan before arriving, especially for mobility needs, hearing support, carers, elderly patients and people attending with children.
Wheelchair access
The practice states the medical centre has suitable access for disabled patients, and patient areas including waiting room, consulting rooms and toilets have wheelchair access.
Hearing loop
A hearing loop is available at the front reception desk. Tell reception if you need communication support when you arrive.
Disabled parking
The practice states designated disabled parking spaces are located nearest to the entrance. Allow extra time during busy clinic periods.
Accessibility call script
Preston Grove Medical Centre urgent help: when to call the surgery, NHS 111 or 999
The correct route depends on severity. A GP surgery can help with urgent practice problems during opening hours, but it is not an emergency department.
| Situation | Best first step | Why |
|---|---|---|
| Life-threatening emergency | Call 999 | The practice specifically warns to call 999 in an emergency, including chest pains and/or shortness of breath. |
| Urgent medical problem during opening hours | Call 01935 474353 | The appointment guidance says urgent medical problems should be handled by calling the Patient Services Team. |
| Out of hours, cannot wait | NHS 111 | 111 is for medical help fast when it is not a 999 emergency, or when you do not know who to call. |
| Minor ailment or medication issue | Pharmacy or practice advice | The practice may signpost to pharmacy services where appropriate. |
Safety disclaimer: This page is general information only and is not medical advice. If someone may be seriously ill or injured, seek emergency help immediately.
Preston Grove Medical Centre complaints: who to speak to first
If something goes wrong, the practice says it wants the matter settled as quickly and amicably as possible. For quick resolution, speak to the right person early and keep clear notes.
First step: Patient Services Manager
The practice says that in the first instance you should ask to speak to the Patient Services Manager, who may be able to resolve the issue immediately.
Serious matter: Practice Manager
If the matter is more serious, the practice says to contact the Practice Manager, who can help and investigate your complaint.
Complaint note template
Official Preston Grove Medical Centre links to verify before relying on details
Use official sources for final checks because GP opening hours, online forms, prescription processes and registration status can change.
Official practice website
Use the practice website for contact, appointments, prescriptions, registration, accessibility and local updates.
Open Practice WebsiteNHS GP profile
Use the NHS profile for address, new patient status and NHS service listing.
Open NHS ProfileCQC profile
Use CQC to check inspection profile, contact details and regulated GP service information.
Open CQC ProfileSource check: This article uses official practice, NHS and CQC information and avoids invented fees, fake reviews, fake doctors, fake same-day promises or unsupported parking claims.
Preston Grove Medical Centre FAQ
Preston Grove Medical Centre is at Preston Grove, Yeovil, Somerset, BA20 2BQ.
The main phone number is 01935 474353.
The practice lists Monday to Friday from 8:00am to 6:30pm, with 8:00–8:30am for emergencies only. Extended access is listed from 6:30pm to 8:00pm Monday to Thursday. Saturday and Sunday are closed.
The NHS profile currently shows Preston Grove Medical Centre as accepting new patients. Check directly with the practice before relying on this for immediate care or same-day registration.
For urgent medical problems, call the Patient Services Team. Routine appointment requests can be submitted online or by telephone. The team may ask questions to book you with the most appropriate person and appointment length.
Use NHS 111 if you need medical help fast and it is not a 999 emergency. Call 999 for life-threatening symptoms such as chest pain, severe shortness of breath, collapse, stroke signs or major injury.
The practice lists several routes: NHS App, Patient Access, post/drop-off request, or online consultation. Repeat prescription requests take 5 working days to process.
Yes. The practice states patient areas including the waiting room, consulting rooms and toilets have wheelchair access. A hearing loop is available at front reception and disabled parking spaces are nearest the entrance.
The practice says people in the area for more than 24 hours but less than 3 months may be able to register as a temporary patient for immediately necessary care.
The practice says to ask to speak to the Patient Services Manager first. For more serious matters, contact the Practice Manager, who can help and investigate the complaint.