Willows Medical Centre 2026: Phone Number, Address & Hours
Use this practical patient guide for Willows Medical Centre in Leicester. It brings together the phone number, address, opening hours, map, registration route, prescriptions, online requests, urgent help, appointment planning and what to do when phone lines are limited on Thursday afternoons.
Willows Medical Centre phone number, address and hours
Willows Medical Centre is at 184 Coleman Road, Leicester, Leicestershire, LE5 4LJ. The main phone number is 0116 246 1311. The listed opening times are Monday to Friday, 8am to 6:30pm, with Saturday and Sunday closed. The practice notes that telephone lines are not available after 1pm on Thursdays, although the practice remains open and urgent callers should follow the recorded instructions.
Willows Medical Centre: what you probably need first
Most people searching this practice need fast, practical details: the phone number, postcode, today’s opening status, whether new patients can register, how to request prescriptions and what to do if the problem is urgent.
Going to the practice?
Use 184 Coleman Road, Leicester LE5 4LJ for maps and travel planning. If you have an appointment, check whether you need a GP, nurse, pharmacist, blood test, wound care or admin desk route before you leave.
View Map SectionNeed the phone number?
Call 0116 246 1311. On Thursdays, the practice notes that telephone lines are not available after 1pm, but the practice remains open and callers should follow instructions for urgent matters.
Call PracticeUrgent or severe problem?
Do not wait for a routine online request if the problem is urgent or severe. Use NHS 111 for urgent non-life-threatening help, and emergency services for life-threatening symptoms.
Check Urgent RouteImportant name note: This page is about Willows Medical Centre, 184 Coleman Road, Leicester LE5 4LJ. There are other UK practices with similar “Willows” names, so check the address before using phone numbers, maps or registration links.
Willows Medical Centre address: 184 Coleman Road, Leicester LE5 4LJ
Use the official address for Google Maps, taxis, prescription collection planning, registration queries and appointment arrival. For clinical instructions, always follow the practice message, NHS App message or appointment confirmation.
| Item | Verified detail | Patient note |
|---|---|---|
| Practice name | Willows Medical Centre | Part of the Willows Health group in Leicestershire. |
| Address | 184 Coleman Road, Leicester, Leicestershire, LE5 4LJ | Use this for directions and map searches. |
| Phone | 0116 246 1311 | Call early for appointment or access questions. |
| Email listed | thewillows@nhs.net | Use official contact routes for clinical or admin requests where directed. |
| New patients | NHS profile currently says accepting new patients | Always recheck before starting registration because lists can change. |
Micro tip: If you are using a taxi or lift, say “Willows Medical Centre, 184 Coleman Road, Leicester LE5 4LJ” rather than only “Willows.” It avoids confusion with other Willows-named practices or sites.
Willows Medical Centre phone number: 0116 246 1311
The main phone number is useful, but the best route depends on whether you need a same-day appointment, prescription help, test result, fit note, registration, urgent advice or a non-urgent online request.
Routine appointment or access query
Call 0116 246 1311 during listed opening times. Be ready with your name, date of birth, postcode and a short reason for the request.
Thursday afternoon phone note
The practice states telephone lines are not available after 1pm on Thursdays. The practice remains open, and urgent callers should follow the recorded instructions.
Urgent or severe symptoms
If your problem is urgent or severe, do not rely on a routine online form. Use NHS 111 or emergency services depending on the seriousness.
Call script if you need an appointment
Reception note: If reception asks what the problem is, it is usually to route you safely to the right clinician or service. You can keep it brief, but give enough information for safe triage.
Willows Medical Centre opening hours and open-today guide
The standard listed opening times are Monday to Friday, 8am to 6:30pm. Saturday and Sunday are listed as closed. Phone availability can be different from building access, especially on Thursday afternoons.
| Day | Listed opening hours | Practical patient note |
|---|---|---|
| Monday | 8am to 6:30pm | Call early for appointment access where possible. |
| Tuesday | 8am to 6:30pm | Use online requests for suitable non-urgent issues. |
| Wednesday | 8am to 6:30pm | Check prescription timing before ordering late. |
| Thursday | 8am to 6:30pm | Telephone lines are not available after 1pm, but the practice remains open. |
| Friday | 8am to 6:30pm | Order prescriptions early to avoid weekend delays. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. |
| Sunday | Closed | Use NHS 111 or emergency services depending on symptoms. |
Open today warning: Practice hours can change for bank holidays, staff training, emergencies or local NHS service updates. Always confirm on the official website or phone message before travelling for something time-sensitive.
Willows Medical Centre decision helper: phone, online request, NHS 111 or emergency help?
This tool helps users choose the safest route without hunting across several pages. It does not replace medical advice, but it reduces confusion.
Choose the closest situation
Select one option and follow the practical next step shown below.
Willows Medical Centre map: 184 Coleman Road, Leicester LE5 4LJ
The map section is built as an arrival tool, not just decoration. Use it with the address, appointment time, phone route and checklist below.
Use the exact postcode
Enter LE5 4LJ or the full address into your map app. This avoids confusion with other practices that use “Willows” in the name.
Plan arrival time
For routine appointments, arrive early enough for travel, reception check-in and any forms. Do not arrive at closing time unless directed by the practice.
Call before travelling for urgent issues
If you are unsure whether to travel, call the practice during phone hours or use NHS 111 for urgent non-emergency guidance.
Willows Medical Centre arrival planner: what to bring and when to contact
Use this mini planner before leaving home. It helps make the post more useful than a normal address directory.
Visit time buffer helper
Choose your visit type and situation. This is a planning guide only, not official travel advice.
Bring this if attending
- Appointment message or booking confirmation
- Medication list and allergies
- NHS number if available
- Photo ID only if requested for admin checks
- Relevant hospital letters or recent test information
- Phone charger if you may wait
Ask before leaving reception
- What happens next?
- When should I expect results?
- How do I request repeat medication?
- Should I use NHS App or SystmOnline?
- Who do I contact if symptoms worsen?
- Do I need a follow-up appointment?
Register with Willows Medical Centre: new patient route
The NHS profile currently says Willows Health at 184 Coleman Road is accepting new patients. Registration status can change, so always confirm on NHS.uk or the practice website before relying on it.
Check the official NHS profile
Confirm that the practice is still accepting new patients. This is important because GP lists can open or close depending on capacity.
Use the official Register with a GP surgery route
The practice links to the official GP registration route. Complete the form carefully with your current address, date of birth and previous GP details if known.
Wait for confirmation
Do not assume you are registered until the practice confirms it. If you need urgent care before registration is complete, use NHS 111 or the appropriate urgent route.
Registration tip: Keep your old GP details, NHS number, medication list and allergies ready. It makes the first request after registration much smoother.
Willows Medical Centre appointments: phone, online request and same-day help
Willows Health encourages online requests for non-urgent medical or admin needs because it helps keep phone lines free for urgent issues. The practice also warns not to use online requests for urgent problems.
Online request
Use the practice’s online request route for suitable non-urgent medical issues, medication queries, fit note requests or admin questions where directed.
Phone appointment route
Call 0116 246 1311 when you need help choosing the right service, cannot use online access or need advice about same-day availability.
NHS 111 route
If the practice is closed or you are unsure what to do with an urgent non-emergency problem, NHS 111 can direct you to the right service.
Online request script
Willows Medical Centre repeat prescriptions: timing and safest route
The practice states that prescription requests are processed within 72 hours and that orders are not accepted over the phone. Use the NHS App or the official prescription route where directed.
Allow 72 hours
Do not wait until your medication runs out. Submit your request early, especially before weekends, bank holidays or travel.
Use NHS App where possible
The practice points users toward the NHS App for convenient prescription requests. This can reduce phone pressure and gives a clearer record of your request.
No phone orders
The official practice information says prescription orders are not accepted over the phone. Use the correct online or app route instead.
Medication safety note: If your medication is urgent, missing, incorrect or causing side effects, ask for clinical advice instead of submitting a routine repeat request and waiting.
Travel vaccines at Willows Medical Centre: plan 6–8 weeks ahead
The practice notes that travel vaccines require 6–8 weeks’ notice. This is important because some vaccines need time to work, may need multiple doses, or may not be available at short notice.
If your trip is more than 8 weeks away
Contact the practice early and ask what travel advice, vaccines or records are available through the surgery and what may need a private travel clinic.
If your trip is soon
Do not assume the practice can complete travel vaccine requests last minute. Ask directly, and consider a specialist travel clinic if advised.
Willows Medical Centre out-of-hours and urgent help
For out-of-hours help, Willows Health directs patients to NHS 111 online or by phone. For life-threatening emergencies, use emergency services immediately.
| Situation | Best first step | Why |
|---|---|---|
| Life-threatening emergency | Emergency services | Do not wait for GP opening hours, routine calls or online forms. |
| Urgent but not life-threatening | NHS 111 | 111 can direct you to urgent treatment, pharmacy, GP out-of-hours or another service. |
| Routine GP issue | Practice online request or phone | Best for non-urgent concerns, fit notes, admin and medication queries. |
| Prescription request | NHS App / official prescription route | Practice says prescription requests are not accepted over the phone. |
Safety disclaimer: This page is general information only and is not medical advice. If someone may be seriously ill or injured, seek emergency help immediately.
Official Willows Medical Centre links to verify before acting
Use these links for final checking because GP opening hours, registration status, prescription rules and contact routes can change.
Official Willows Medical Centre page
Use the official practice page for contact details, opening times, prescription notes, registration and practice information.
Open Practice PageNHS GP profile
Use the NHS profile to check current registration status, contact details, facilities and official NHS listing information.
Open NHS ProfileNHS 111
Use NHS 111 online or phone 111 for urgent non-life-threatening health advice when the practice is closed or you are unsure.
Open NHS 111Source check: This guide uses official Willows Health and NHS information and avoids invented fees, fake reviews, unsupported doctor availability or guessed bank-holiday hours.
Willows Medical Centre FAQ
The main Willows Medical Centre phone number is 0116 246 1311. The practice notes that telephone lines are not available after 1pm on Thursdays, although the practice remains open during that time.
Willows Medical Centre is at 184 Coleman Road, Leicester, Leicestershire, LE5 4LJ.
The listed opening hours are Monday to Friday, 8am to 6:30pm. Saturday and Sunday are listed as closed. Always check the official practice page for bank holidays or temporary changes.
The NHS profile currently says the practice is accepting new patients. Registration status can change, so check the NHS profile or official practice website before applying.
The practice states that prescription orders are not accepted over the phone. It advises using the NHS App or the official prescription request route, and says prescription requests are processed within 72 hours.
For urgent non-life-threatening help when the practice is closed, use NHS 111 online or call 111. For life-threatening emergencies, seek emergency help immediately.
The practice notes that travel vaccines require 6–8 weeks’ notice, so contact the practice early before travelling.
No. This guide is for Willows Medical Centre at 184 Coleman Road, Leicester LE5 4LJ. There are other UK practices with similar names, so always check the address before calling or registering.