Concord Medical Centre 2026: Book GP Appointment Online
This practical guide explains how registered patients can book a GP appointment online at Concord Medical Centre, when to use Anima, when to phone reception, how urgent appointments are handled, how to cancel, how repeat prescriptions work and what to do when the surgery is closed.
How do you book a GP appointment online at Concord Medical Centre?
Concord Medical Centre uses the online system Anima for appointment booking, fit notes and several other patient requests. Registered patients can use the official appointment page to submit an online triage request and state the type of appointment they feel they need. The practice says routine appointments are aimed within 2 weeks of receiving an online request, while urgent requests judged urgent are arranged for the same day. You can also call reception on 01454 616767 if you cannot use the online route or need help choosing the right service.
Concord Medical Centre: what patients need before booking
Most people searching “Concord Medical Centre book appointment online” need one clear answer: use the online Anima route for suitable GP and admin requests, but use phone, NHS 111 or emergency services when the situation is urgent or unsafe to wait.
Use online booking for suitable requests
The practice says patients can book an appointment online through Anima and state the type of appointment they feel they need.
Call if online access is difficult
Reception is listed as 01454 616767. Call if you cannot use the online route, need access support, or are housebound and need help with the right route.
Use urgent routes for urgent symptoms
If symptoms are severe, fast-worsening or potentially life-threatening, do not wait for a routine online response. Use NHS 111 or emergency help as appropriate.
Important name check: This guide is for Concord Medical Centre, Braydon Avenue, Little Stoke, Bristol, BS34 6BQ. Do not confuse it with Concord Medical Practice in Washington or other similarly named NHS services.
How to book a GP appointment online at Concord Medical Centre
Concord Medical Centre says patients can use its online system, Anima, to book appointments, request fit notes and complete several other services. The key is to explain your issue clearly so the practice can route you to the right GP, nurse, pharmacist or other healthcare professional.
Open the official appointment page
Start from the official Concord Medical Centre appointment page. This reduces the risk of using an old third-party link or the wrong Concord practice.
Use the online triage system
The practice links patients to Anima. Use it to state the type of appointment or request you need, such as routine GP help, admin support, fit note, medication query or follow-up.
Write a short, clear request
Include when the problem started, what changed, current medicines, allergies, whether it is getting worse, and whether you prefer phone, face-to-face, video, text or email contact.
Watch for the practice response
The practice may arrange a same-day response for urgent requests, routine care within its stated target, or a different service if another clinician is more suitable.
Online request script: “My main problem is ______. It started on ______. It is getting better / worse / staying the same. I have tried ______. I am worried because ______. I can be contacted by phone at ______.”
Concord Medical Centre phone number and contact details
The official contact page lists reception as 01454 616767, out-of-hours as 111, and email as bnssg.concordmedicalcentre@nhs.net. Use phone for access help, urgent same-day routing, home visit support or when online access is difficult.
| Contact item | Official detail | Best use |
|---|---|---|
| Reception | 01454 616767 | Appointment support, access help, home visit route, prescription problem or contact-detail change. |
| Out of hours | 111 | Urgent non-life-threatening help when the surgery is closed. |
| bnssg.concordmedicalcentre@nhs.net | Use only for suitable admin or prescription queries where the practice directs you. Do not use email for emergencies. | |
| Address | Braydon Avenue, Little Stoke, Bristol, Avon, BS34 6BQ | Map, taxi, appointment arrival and postcode check. |
Phone call tip: If reception asks what you need help with, answer briefly. This helps the practice choose the right GP, nurse, pharmacist, physiotherapist, paramedic or admin route.
Concord Medical Centre opening hours and open-today guide
The official opening-times page lists longer weekday opening from Monday to Thursday, Friday from 8am, a Saturday morning opening period, and Sunday closed. Always confirm current hours before travelling because bank holidays and service changes can affect access.
| Day | Listed opening hours | Patient planning note |
|---|---|---|
| Monday | 7:30am to 6:30pm | Useful for early requests and appointment access. |
| Tuesday | 7:30am to 6:30pm | Use online requests for suitable non-urgent needs. |
| Wednesday | 7:30am to 6:30pm | Check appointment messages and prescription timing. |
| Thursday | 7:30am to 6:30pm | Good day to submit routine online requests before the weekend. |
| Friday | 8am to 6:30pm | Avoid leaving prescriptions or urgent admin too late. |
| Saturday | 8am to 12:30pm | Check what services are available before travelling. |
| Sunday | Closed | Use NHS 111 for urgent non-emergency help. |
Open today warning: “Open” does not always mean every service is available. GP appointments, nurse appointments, online triage, pharmacy collection, sexual health clinics and out-of-hours services may follow different rules.
Should you book online, call reception, use NHS 111 or call 999?
This tool helps older patients, carers and busy families choose the safer route before submitting an online request or waiting on the phone.
Choose your situation
Select the closest option and follow the next step. This is a practical guide, not medical advice.
How to cancel or change a Concord Medical Centre appointment
If you cannot attend, cancel as early as possible so the appointment can be offered to another patient. The practice lists several cancellation routes.
Reminder text link
The practice says you can click the cancel link on the appointment reminder text message if one is provided.
NHS App or Patient Access
You may be able to use the NHS App or Patient Access to manage appointment actions where enabled for your account.
Phone reception
If you cannot cancel online, call 01454 616767. Cancel early rather than not attending.
Concord Medical Centre repeat prescriptions: NHS App, online form and timing
Concord Medical Centre says patients can order NHS repeat prescriptions online using the NHS App or the practice’s online repeat prescription form. The practice also states repeat prescription requests cannot be processed over the phone.
Use the NHS App
The practice recommends the NHS App for repeat prescriptions. You need an online account, medication name and dosage.
Use the online prescription form
The form asks for your name, date of birth, telephone number, email, NHS number if known, and medication request details.
Allow pharmacy processing time
The practice says prescriptions can usually be collected from the pharmacy 3 to 5 working days after ordering. Bank holidays require extra time.
Prescription timing helper
Select your situation. This reminder helps avoid common Friday, weekend and bank-holiday delays.
Medication safety note: If a medicine is urgent, missing, incorrect, out of stock or causing side effects, ask for clinical or pharmacy advice instead of waiting quietly for a routine repeat request.
Register with Concord Medical Centre online
The practice says you can register online to become a new patient. It also says you may need ID, proof of address, previous GP details and basic health information, and you can check the catchment area using the NHS Find a GP tool.
Check the catchment area
Use your postcode or location to check whether you are within the surgery’s catchment area before completing registration.
Prepare ID and proof of address
The practice says registration may require a copy of ID and proof of address, such as passport or driving licence details where appropriate.
Register children or temporary patients correctly
Children under 16 need a parent or guardian to register them. Temporary registration may be possible for up to three months if you are away from home.
Concord Medical Centre map: Braydon Avenue, Little Stoke, Bristol BS34 6BQ
Use the map before travelling, especially if you are helping an older patient, booking a taxi, attending with a child, or visiting for the first time.
Use the full address
Use Braydon Avenue, Little Stoke, Bristol, BS34 6BQ. This avoids confusion with other services and similar Concord names.
Arrive prepared
Bring appointment details, medicines list, allergies, NHS number if known, phone, glasses, hearing aids and any requested forms or readings.
Do not use GP reception as A&E
If the problem is serious or life-threatening, use emergency services. If urgent but not life-threatening, NHS 111 can guide you.
Concord Medical Centre, NHS 111 or 999: which route is right?
The practice’s opening-times page directs patients to NHS 111 when closed. It also says severe chest pain, loss of blood or suspected broken bones should use A&E or 999.
| Situation | Best first step | Why |
|---|---|---|
| Chest pain, stroke signs, collapse, severe breathing problem, serious injury | 999 / A&E | Do not wait for a GP, online triage response or phone callback. |
| Urgent but not life-threatening | NHS 111 online or phone 111 | 111 can direct you to urgent care, GP out-of-hours, pharmacy or another service. |
| Routine appointment or admin request | Anima online request or reception | Best for non-urgent GP help, fit notes, forms and routine queries. |
| Repeat prescription | NHS App or online repeat prescription form | The practice says repeat requests cannot be processed over the phone. |
Safety disclaimer: This page is general patient information only. It is not medical advice. If someone may be seriously ill or injured, seek emergency help immediately.
Official Concord Medical Centre links to verify before acting
Use these official links for final checking because GP appointment routes, Anima access, opening times, prescription rules, registration rules and pharmacy details can change.
Source-check note: This guide uses official Concord Medical Centre, NHS and CQC public information. It avoids invented walk-in claims, fake GP availability, unsupported fees and guessed bank-holiday hours.
Concord Medical Centre online appointment FAQ
Use the official Concord Medical Centre appointment page and follow the online triage route through Anima. You can state the type of appointment or request you feel you need.
The reception phone number listed by the practice is 01454 616767.
Concord Medical Centre is at Braydon Avenue, Little Stoke, Bristol, Avon, BS34 6BQ.
The official listing shows Monday to Thursday 7:30am to 6:30pm, Friday 8am to 6:30pm, Saturday 8am to 12:30pm and Sunday closed.
The practice says acutely or chronically housebound patients can request a home visit using the online system or by calling 01454 616767.
The practice says video consultations can be booked using the online system, and the GP will follow up by text or phone if a video consultation is appropriate.
The practice lists several cancellation options, including the appointment reminder text link, Patient Access or NHS App, the online triage system, or calling 01454 616767.
The practice says repeat prescription requests cannot be processed over the phone. Use the NHS App or the official online repeat prescription form where suitable.
The practice says prescriptions can usually be collected from the pharmacy 3 to 5 working days after ordering. Allow extra time for bank holidays.
Use NHS 111 online or call 111 for urgent non-life-threatening help. For life-threatening emergencies, call 999 or go to A&E.