Get the Right Dinas Lane GP Route
Use this page to quickly choose the right action: repeat prescription, Patient Access, NHS App help, call-back, appointments, fit note, home visit, blood test, registration, complaint, 111 or 999.
Choose the Right Dinas Lane Route First
| Need | Use this first | Exact detail | Avoid this |
|---|---|---|---|
| Repeat prescription | Prescription slip / waiting-room box / post / Patient Access | Allow at least 2 working days. Tick the items needed. | Telephone repeat requests are not accepted. |
| Appointment | Phone, Patient Access, or practice call-back | Online services can book/cancel appointments where enabled. | Missing a call-back; the practice says multiple calls are not made. |
| Urgent help when closed | NHS 111 | Use when medical help is needed fast but it is not 999. | Waiting until the practice reopens if urgent. |
| Emergency | 999 | Use for life-threatening illness or injury. | Using email, repeat-prescription route or routine appointment. |
| Fit note extension | Call the surgery | If already consulted with a doctor and need Med3 extension, have reason and dates ready. | Booking a full consult if you only need extension and no doctor discussion. |
| Home visit | Phone ideally before 10:30am | Calls are vetted by doctor or Advanced Nurse Practitioner. | Assuming a visit if you can attend surgery in person. |
| Blood test | Call to book | Morning clinics Monday-Friday 9am-12pm; some afternoon clinics vary by staff availability. | Walking in without appointment. |
| Complaint or feedback | Email, phone or speak to Practice Manager | Email gp.n83014@nhs.net, phone 0151 489 2298 or ask for Joe-Anne, Practice Manager. | Sending emergency symptoms to the complaints route. |
Repeat Prescriptions: What Actually Matters
Slip or box route
Present the tear-off portion of your previous prescription or post it in the waiting-room box. Tick the medicines you need.
Two working days
The practice says to allow at least 2 working days before returning to collect the prescription.
No phone repeats
Dinas Lane says telephone repeat-prescription requests are not accepted.
| Prescription situation | Best action | Prepare this | Micro-tip |
|---|---|---|---|
| Routine repeat | Use slip/box, post, or Patient Access. | Medicine name, dose, quantity and checked items. | Order before your last tablets run low. |
| Posting request | Include stamped addressed envelope if you need return by post. | Prescription slip and SAE. | Allow postal time plus 2 working days. |
| Online repeat | Use Patient Access if registered. | Login details and active repeat list. | Ask practice team if not registered for online services. |
| Medication review due | Book review when asked. | BP readings, side effects, blood-test info if relevant. | Reviews can delay repeats if ignored. |
| Pharmacy collection | Check with pharmacy after GP processing. | Nominated pharmacy and medicine list. | GP processing is not the same as pharmacy stock being ready. |
Patient Access, NHS App and Online Services
The practice promotes online services because they can save a phone call or visit for supported tasks.
Appointments
Patient Access can help book or cancel appointments where enabled.
Prescriptions
Online services can request repeat prescriptions 24/7 and show your current repeat medicines.
Records
Online GP services can show GP records and test results where access is enabled.
NHS App help
Dinas Lane lists Digital Inclusion Team support by email Digital.InclusionTeam@midmerseyda.nhs.uk or phone 01744 647047.
Opening Hours and NHS 111
| Day | Opening time | Best patient use |
|---|---|---|
| Monday | 8:00am-6:30pm | Routine appointments, repeat queries, results and admin help. |
| Tuesday | 8:00am-6:30pm | Call early for appointment or home-visit requests. |
| Wednesday | 8:00am-6:30pm | Book bloods or use online services where possible. |
| Thursday | 8:00am-6:30pm | Sort prescriptions before weekend pressure. |
| Friday | 8:00am-6:30pm | Avoid leaving medication requests until late Friday. |
| Saturday/Sunday | Closed | Use NHS 111 if urgent and not 999. Use 999 for emergencies. |
New Call-Back Service: Do Not Miss the Return Call
How it starts
The phone system gives an option to request a call-back.
Urgent option remains
You can stay on the line if you need an urgent appointment.
Be available
If you miss the call, the practice says you need to call the surgery back because they cannot make multiple calls.
Appointments, Extended Access and Weekend GP Help
Evening access
The practice says extended access appointments are available up to 7:30pm in the evening.
Saturday clinics
Saturday extended access is listed as 9am-5pm, hosted by Roby Medical Centre at Nutgrove Villa.
Not always your own GP
The service has a multidisciplinary team and may offer telephone or face-to-face consultations.
Fit Notes and Med3 Extension
| Fit note need | What Dinas Lane says | What to prepare |
|---|---|---|
| Already consulted doctor | If you need a Med3 extension, call the surgery and they will book a slot. | Reason for note and dates required. |
| Text or print preference | Clinician can text or print your note depending on preference. | Tell the team which you prefer. |
| Need to discuss illness | If you need to speak to a doctor, book an appointment. | Symptoms, start date and work impact. |
| Only certificate extension | This is not a further consultation if you only need extension after prior consult. | Keep dates clear and accurate. |
Home Visit Requests
Call early
Home-visit requests must ideally be made by 10:30am.
Vetted clinically
Requests are vetted by a doctor or Advanced Nurse Practitioner.
May be asked to attend
You may be advised to attend the surgery in person instead.
Blood Tests and Results
Morning bloods
Dinas Lane says blood tests are currently offered Monday-Friday mornings between 9am-12pm.
Afternoon clinics vary
The practice says some afternoon clinics have started, but they vary each week depending on staff availability.
Book first
Call the practice to book an appointment to have bloods taken.
Clinics and Services: What the Practice Lists
| Service area | Examples listed | Best route |
|---|---|---|
| Long-term condition monitoring | Asthma, heart failure, diabetes, COPD, hypertension, kidney disease. | Book with practice team. |
| Women and family health | Antenatal/postnatal, smear clinic, family planning, child surveillance and immunisation. | Ask reception for correct clinician. |
| Practice clinics | NHS health check, phlebotomy, warfarin, dietary and social advice. | Call or use online request if appropriate. |
| PCN services | Clinical pharmacist, mental health clinics, first contact practitioners, social prescribing, respiratory clinic. | Let reception route you to the right professional. |
| Outside services | Eye clinic and Pharmacy First for minor illness. | Use the most direct service when safe. |
| Travel immunisations | Practice page says travel immunisations are currently on hold under PCN services. | Check current status before planning travel vaccines. |
Dinas Lane Medical Centre Doctors and Team
Doctors listed
The official staff page lists doctors including Paul Conway, Adit Jain, Kirsty Poole, Rachel Russell, Breige Loughran, Andrew Pryce, Mala Dhorajiwala, Mengxia Sun and Babak Shokouhi.
Nursing and admin team
Practice nurses, assistant practitioners, administration and reception staff support chronic disease clinics, blood pressure checks, smears, immunisations, prescription queries and patient routing.
Register with Dinas Lane Medical Centre
Use NHS online registration
The practice uses the NHS “Register with a GP” online service to start registration.
Bring two forms of ID
The practice says it will need to see two forms of ID: one photo ID and one proof of address.
Paper forms still exist
Paper forms are still available if needed.
Non-English speaker support
The registration page links NHS fact sheets in multiple languages explaining UK health services, GPs and emergency access.
Named Accountable GP: What It Means
Everyone has one
The practice says all registered patients have been allocated a named accountable GP.
Where to find it
Your named GP is detailed on the white right-hand side of the repeat prescription slip.
You can still see others
The named GP does not mean you must only see that GP. Patients can see any available GP or nurse in line with normal arrangements.
Complaints, PPG and Friends & Family Feedback
Complaint routes
Email gp.n83014@nhs.net, phone 0151 489 2298, or ask for Joe-Anne, Practice Manager.
Patient Participation Group
The PPG meets at the practice to share ideas and improve services. Leave details at reception if interested.
Friends & Family Test
The FFT asks how your overall experience was and what one thing could improve care or treatment.
CQC and NHS Profile: How to Read the Quality Signals
Overall Good
CQC lists Dinas Lane Medical Centre as Overall: Good.
Latest review
CQC says it reviewed available information on 6 July 2023 and did not find evidence requiring reassessment at that stage.
Accepting patients
The NHS profile currently says the GP surgery is accepting new patients.
Map and Directions
Use the map for planning your trip to 149 Dinas Lane, Huyton, Liverpool L36 2NW. Check whether your task can be handled by Patient Access, NHS App, post, phone or NHS 111 before travelling.
Dinas Lane GP Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts
Repeat prescription
Hello, I need help with a repeat prescription for ______. I have requested it by ______ on ______. I know the practice asks for at least 2 working days and does not take phone repeat requests. Is anything missing?Call-back missed
Hello, I requested a call-back but missed the call. I understand I need to call the surgery back. My issue is ______ and my phone number is ______.Fit note extension
Hello, I have already consulted a doctor and need my Med3 fit note extended. The reason is ______ and the dates required are ______ to ______. I would prefer text / printed note.Home visit
Hello, I am requesting a home visit because the patient cannot attend surgery due to ______. Symptoms are ______, started ______, and the best phone number is ______.Official Links After the Explanation
Dinas Lane Medical Centre FAQ
Where is Dinas Lane Medical Centre?
Dinas Lane Medical Centre is at 149 Dinas Lane, Huyton, Liverpool, Merseyside, L36 2NW.
What is the phone number for Dinas Lane Medical Centre?
The main phone number listed by the practice is 0151 489 2298.
What is the email address for Dinas Lane Medical Centre?
The practice lists gp.n83014@nhs.net as its email address. Do not use email for emergencies.
What are Dinas Lane Medical Centre opening hours?
The practice lists Monday to Friday as 8:00am to 6:30pm and Saturday/Sunday as closed.
How do I order repeat prescriptions?
Use the tear-off prescription slip, waiting-room box, post with stamped addressed envelope, or Patient Access. The practice says to allow at least 2 working days.
Can I order repeat prescriptions by phone?
No. The repeat-prescription page says telephone requests for repeat prescriptions are not accepted.
What can I do with Patient Access?
Patient Access can help with online appointments, repeat prescriptions, and viewing GP records or test results where enabled.
What should I do when the surgery is closed?
Use NHS 111 if you need medical help fast and it is not a 999 emergency. Call 999 for life-threatening symptoms.
How do I request a home visit?
Home visit requests should ideally be made by 10:30am. Requests are vetted by a doctor or Advanced Nurse Practitioner.
When are blood tests available?
The practice says blood tests are currently offered Monday to Friday mornings between 9am and 12pm, with some afternoon clinics varying by staff availability. Call to book.
Is Dinas Lane Medical Centre accepting new patients?
The NHS profile currently says the practice is accepting new patients. Check the NHS profile and practice registration page before applying because status can change.
What is the CQC rating for Dinas Lane Medical Centre?
CQC lists Dinas Lane Medical Centre as Overall: Good.