Mickleover GP Route Finder
Use this scan-first guide before booking a GP appointment, using Rapid Health, checking opening hours, ordering repeat medication, requesting a sick note, viewing test results, registering, or travelling to the surgery.
Mickleover Medical Centre vs Mickleover Surgery
Search results can mix two different GP practices in Mickleover. Check the address and phone before booking, calling, or adding a pharmacy nomination.
| Practice | Address | Phone | Use this page for? |
|---|---|---|---|
| Mickleover Medical Centre | Vicarage Road, Mickleover, Derby DE3 0HA | 01332 513283 | Yes. This article is about this practice. |
| Mickleover Surgery | 10 Cavendish Way, Mickleover, Derby DE3 9BJ | 01332 519160 | No. That is a separate surgery. |
Choose the Right Mickleover Route First
| Need | Use this first | Exact detail | Avoid this |
|---|---|---|---|
| Adult GP appointment | Rapid Health adult medical request | Use one medical need at a time during practice opening hours. | Using the wrong Mickleover Surgery Rapid Health page. |
| Child appointment under 16 | Rapid Health child request | Parent/guardian submits; duty clinician reviews and outcome is communicated. | Submitting child issue as an adult request. |
| Admin question | Rapid Health Questions/Admin | Use for sick notes, medication questions, personal details or pharmacy nomination. | Booking GP slot only for paperwork. |
| Nurse/HCA appointment | Practice nurse/HCA form or phone | Rapid Health is not for blood tests, smears, wound care, vaccines or injections. | Submitting unsuitable request and delaying booking. |
| Home visit | Phone before 10:30am if possible | Only if genuinely housebound or clinically unable to travel. | Using online booking for home visit. |
| Repeat prescription | NHS account or SystmOnline | Repeat medicines and doses show in the account; collect after about 3 working days. | Waiting until medication has run out. |
| Test result | NHS account, SystmOnline or phone after midday | Phone after midday Monday-Friday once reviewed. | Calling before result is back or before doctor review. |
| Closed / urgent | NHS 111 | 111 online for age 5+; call 111 for children under 5 or if online unsuitable. | Waiting for surgery to reopen if urgent. |
Rapid Health Appointment Booking: What to Select
Adult medical request
Use for one adult medical need. Be specific about symptoms, duration, medicines, allergies and what help you want.
Child request
Parents or guardians can submit requests for children under 16. The duty clinician manually reviews the request.
Questions and admin
Use for sick notes, medication enquiries, updating personal details, pharmacy nominations and similar admin tasks.
Do Not Use Rapid Health for These Appointment Types
Call or contact practice
- Home visit request.
- Interpreter or BSL services.
- Medication review.
- Clinician-requested follow-up.
Nursing / HCA route
- Blood tests.
- Cervical screening.
- Wound care.
- Vaccinations and injections.
Special appointment types
- Long-term condition annual review.
- Post-natal appointment or baby check.
- Contraceptive implants/coils.
- Minor operations or steroid injections.
Opening Hours, NHS 111 and Enhanced Access
| Day | Opening hours | Best use |
|---|---|---|
| Monday | 8am-6:30pm | Rapid Health, reception, prescriptions and routine admin. |
| Tuesday | 8am-6:30pm | Use early if you need same-day routing. |
| Wednesday | 8am-6:30pm | Appointment, test-result and admin follow-up. |
| Thursday | 8am-6:30pm | Good day to sort prescriptions before weekend pressure. |
| Friday | 8am-6:30pm | Do not leave medication or fit-note requests until late Friday. |
| Saturday/Sunday | Closed | Use NHS 111 if urgent and not 999. Use 999 for emergencies. |
Repeat Prescriptions and Pharmacy Nomination
Order online
The easiest routes are your NHS account through the NHS website/NHS App or SystmOnline.
3 working days
The practice says you can usually collect your prescription 3 working days after ordering.
Nominate pharmacy
Choose a pharmacy for collection. You can change it through the app/site, a pharmacy, or the practice form.
| Prescription issue | Best action | Prepare this | Micro-tip |
|---|---|---|---|
| Routine repeat | Use NHS account or SystmOnline. | Medicine name, dose, selected items and pharmacy. | Order before your last tablets run low. |
| Medicine question | Ask a local pharmacist first, or use the practice prescription-question form. | Medicine name, dose and what changed. | Pharmacists can answer many medicine-use questions. |
| Old medicines | Return to pharmacy or bring to surgery. | Original containers if possible. | Do not flush or put in household bin. |
| Contraceptive pill | Check local pharmacy first. | Current pill name and health details. | The practice says pharmacists can supply it free without GP appointment in suitable cases. |
| Medicine Order Line | Use digital ordering where possible. | NHS App or MOL website access. | Official page displays temporary MOL telephone hours as 8am-2pm from 15 September 2025. |
NHS App, SystmOnline and Online Forms
Repeat medicines
Order repeat prescriptions and view current repeat medicine/dose where enabled.
Records
Access medicines, allergies, test results, letters and appointment notes where your access allows.
Full access
To request full record access, register for online services and upload or bring photo ID.
Online forms
Forms can handle appointment requests, cancellation, prescription questions, pharmacy nomination and medication review.
Test Results: When and How to Check
Check online
After doctor review, results can be viewed in your NHS account or SystmOnline.
Phone after midday
You can phone 01332 513283 after midday Monday-Friday for results.
Confidentiality
Results are released only to the patient unless consent exists or the patient cannot understand the results.
Sick Notes and Self-Certification
| Situation | What to do | Why it matters |
|---|---|---|
| Off sick 7 days or less | Self-certify when returning to work. | Your employer should not ask for GP medical evidence for 7 days or less. |
| Off sick more than 7 days | Request a sick note through Rapid Health. | The practice’s fit-note page directs more-than-7-day requests to Rapid Health. |
| Need paperwork only | Use Questions/Admin route. | A routine GP appointment may not be the right route for admin forms. |
Triage Nurses and On-the-Day Advice
Mickleover’s triage service can deal with many minor illnesses and can access an on-call GP if needed. It is not an emergency service.
On-the-day advice
If you need urgent same-day clinical advice, call reception so your details can be added to the call-back list.
Take the call
The practice says high call volume may mean the clinician cannot ring more than once.
Possible outcomes
You may get telephone advice, an appointment, GP input if available, or a home visit if appropriate.
Clinics, Long-Term Reviews and Minor Injury
| Service area | Examples listed | Best route |
|---|---|---|
| Long-term conditions | Asthma, COPD, diabetes, hypertension, coronary heart disease, renal. | Book the correct review; do not use Rapid Health if excluded. |
| Nurse clinics | Cervical smears, childhood immunisations, wound care, vaccinations, injections. | Use nurse/HCA route or reception. |
| Minor injury service | Sprains, strains, bites, minor burns, minor eye/head injuries, wound infections. | Check suitability first. |
| Not suitable for minor injury service | Chest pain, breathing difficulty, allergic reactions, overdoses, major injuries, pregnancy problems, severe mental health issues. | Use urgent/emergency route. |
| Other clinics | Antenatal, family planning, travel vaccinations, weight management, NHS health checks. | Ask reception or use correct official form. |
Register with Mickleover Medical Centre
Check catchment first
Use the official catchment checker before registering.
Use Register with a GP surgery
The practice page points patients to the NHS register-with-a-GP-surgery service.
Have NHS number ready
The registration page says it is helpful to have your NHS number.
Nominate a pharmacy
The registration form includes Electronic Prescription Service pharmacy details, so choose a pharmacy before applying.
Mickleover Medical Centre Doctors
Partners listed
The official doctors page says the partnership consists of Dr Redlaff, Dr Mills, Dr Rajeev and Dr Asad Mahmood.
Published working days
Dr Mills sees patients Tuesday-Thursday, Dr Rajeev Monday-Wednesday, Dr Mahmood Monday, Tuesday and Friday. Other listed doctors include Dr Manju Sood, Dr Azfar Alam and Dr Sugandha Kataria.
Feedback, Reviews and Complaints
Give feedback
Use the feedback form, Friends and Family Test, NHS review route or phone reception.
Complaint lead
The practice says complaints should be raised with Assistant Practice Manager Mr Ben Kavanagh, complaints lead.
Timescale
The practice says complaints are acknowledged within 3 days and it aims to look into them within 30 working days.
CQC and NHS Profile: Quality Signals
Overall Good
CQC lists Mickleover Medical Centre as Overall: Good.
Latest review
CQC says it reviewed available information on 6 July 2023 and did not find evidence requiring reassessment at that stage.
Accepting new patients
The NHS profile currently says this GP surgery is accepting new patients.
Map and Directions
Use this map for Vicarage Road, Mickleover, Derby DE3 0HA. Before travelling, check whether your task can be handled by Rapid Health, NHS App, SystmOnline, phone, pharmacy, NHS 111 or an enhanced access hub.
Mickleover GP Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts
Rapid Health adult request
I am registered at Mickleover Medical Centre. I need help with one medical issue: ______. Symptoms started ______. Current medicines/allergies: ______. I need advice on the safest appointment route.Child request
I am the parent/guardian of ______, age ______. The issue is ______, started ______. Temperature/symptoms/medicines: ______. Please advise the next step.Repeat prescription
I requested repeat medication for ______ through ______ on ______. My nominated pharmacy is ______. Has it been approved and sent, or is a medication review needed?Complaint
I would like to raise a complaint/feedback about ______ on ______. I understand the complaints lead is Mr Ben Kavanagh. Please confirm the next step and whether written consent is needed.Official Links After the Explanation
Mickleover Medical Centre FAQ
Where is Mickleover Medical Centre?
Mickleover Medical Centre is at Vicarage Road, Mickleover, Derby, Derbyshire, DE3 0HA.
What is the phone number for Mickleover Medical Centre?
The reception phone number is 01332 513283.
What are Mickleover Medical Centre opening hours?
The practice lists Monday to Friday as 8am to 6:30pm. Saturday and Sunday are closed.
How do I book an appointment?
Use the practice’s Rapid Health booking route during opening hours. It includes adult medical request, child request under 16, and questions/admin options.
Can Rapid Health book every appointment type?
No. Rapid Health should not be used for home visits, interpreter or BSL services, nursing appointments, long-term condition reviews, medication reviews, baby checks, contraceptive procedures, minor operations, steroid injections or clinician-requested follow-ups.
How do I order repeat prescriptions?
Use your NHS account through the NHS website or NHS App, or use SystmOnline. These routes show repeat medicines and dosage so you can choose what you need.
When can I collect a prescription?
The practice says you can usually collect your prescription 3 working days after ordering it.
How do I check test results?
After a doctor reviews results, you can view them in your NHS account or SystmOnline, or phone 01332 513283 after midday Monday to Friday.
How do I request a sick note?
If you have been off sick for more than 7 days, request a sick note through Rapid Health. If you have been off sick for 7 days or less, self-certification normally applies.
Is Mickleover Medical Centre accepting new patients?
The NHS profile currently says the surgery is accepting new patients. Check the NHS profile and official registration page before applying because status can change.
What is the CQC rating for Mickleover Medical Centre?
CQC lists Mickleover Medical Centre as Overall: Good.
Is Mickleover Medical Centre the same as Mickleover Surgery?
No. Mickleover Medical Centre is at Vicarage Road with phone 01332 513283. Mickleover Surgery is a separate practice at 10 Cavendish Way with a different phone number.