Delapre GP Access Hub
Choose the right Delapre Medical Centre route fast: Anima, phone, reception, NHS App, prescriptions, home visits, Pharmacy First, enhanced access, complaints, records, test results or 111/999.
Route
Finder
request
01604
Rx
urgent
Choose the Right Delapre Route First
| What you need | Use first | Exact user-help detail | Avoid this |
|---|---|---|---|
| Urgent appointment today/tomorrow | Anima, phone, or reception | Use Anima; call Delapre on 01604 708481 Mon-Fri 8:00-18:30; or visit reception Mon-Fri 8:00-18:00. | Do not wait online if symptoms are severe. |
| Routine GP appointment | Anima first | The team asks what you need and chooses the most suitable doctor, nurse or health professional. | Do not request several unrelated problems in one message. |
| Nurse/HCA appointment | Phone surgery | For blood tests, vaccinations, NHS health checks, BP checks, wound care and long-term reviews, the practice says call rather than use Anima. | Do not use Anima for routine nurse booking. |
| Repeat prescription | NHS account/NHS App or SystmOnline | Repeat prescriptions are usually ready 2 working days after ordering; acute prescriptions may take up to 5 working days. | Do not request routine repeats by phone or email. |
| Emergency medication | Pharmacist or urgent written request | Emergency examples include epilepsy medication, insulin, lung-condition inhalers, emergency contraception and Epipen. | Do not treat late ordering as an emergency request. |
| Closed but urgent | NHS 111 | NHS 111 is free and available 24/7. | Do not wait until the surgery opens if urgent. |
| Life-threatening emergency | 999 | Use emergency services immediately. | Do not use Anima, email or phone queue. |
Anima at Delapre Medical Centre: What Searchers Need to Know
Use Anima for GP requests
Delapre’s appointment page says urgent and routine appointments should be requested through Anima, with reception help available if you need help with the form.
Team triage
The practice uses the information you give to choose the most suitable doctor, nurse or health professional.
Not an emergency tool
If the problem is life-threatening or rapidly worsening, use 999 or NHS 111 instead of waiting for an online response.
Delapre Medical Centre Hours, Phone and Address
| Item | Official detail | Practical tip |
|---|---|---|
| Address | Gloucester Avenue, Northampton, Northamptonshire, NN4 8QF | Use the map below, but confirm appointment location because Eleanor Cross also operates Whitefields Surgery. |
| Phone | 01604 708481 | Use this for Delapre Medical Centre, appointment help, nurse/HCA booking and reception support. |
| Hours | Monday-Friday 8:00am-6:30pm | Call earlier for same-day requests; avoid leaving prescription problems until late Friday. |
| Weekend | Saturday/Sunday closed | Use NHS 111 for urgent non-emergency help; 999 for emergencies. |
| Reception visit | Appointment page says speak with receptionist Mon-Fri 8:00am-6:00pm | Bring one clear request, medication names, dates and contact details. |
Appointments: Same-Day, Routine, Video, Phone and Enhanced Access
Submit the right request
Use Anima for urgent or routine GP appointment requests. If you need form help, reception can assist in person or over the phone.
Answer triage questions clearly
Say what changed, when it started, what you tried, current medicines, allergies and what outcome you need.
Expect different consultation types
The practice may offer phone, face-to-face, video, text or email depending on clinical need.
Cancel correctly
Cancel by phoning Delapre, using your NHS account/NHS App if available, or replying CANCEL to your appointment reminder text.
Ask about enhanced access
Northampton GP Enhanced Access offers pre-bookable evening/weekend appointments, but it is not walk-in. Book through your usual GP reception.
Know the OLEA option
OLEA is described as a local same-day online consultation service managed by Northampton GP Enhanced Access during normal practice hours.
Think Pharmacy First Before a GP Appointment
Pharmacy First can supply prescription medicines for 7 common conditions without a GP appointment where suitable. This is useful when the issue is minor and clearly pharmacy-appropriate.
Pharmacist advice
Local pharmacists can advise on coughs, colds, sore throats, tummy trouble, aches and pains, and medicines you can buy without prescription.
Private room
Many pharmacies have a private consultation room so you can talk without being overheard.
OTC medicine note
NHS England does not routinely support prescribing medicines available to buy for self-care conditions.
Repeat Prescriptions: 2 Working Days, No Phone or Email Requests
| Task | Delapre route | Timing / rule | Prepare |
|---|---|---|---|
| Order repeat medicine | NHS account/NHS App or SystmOnline | Repeat prescriptions generally available 2 working days after ordering. | Medicine name, dose, quantity and nominated pharmacy. |
| Acute prescription | Practice route / clinician decision | May take up to 5 working days. | Why needed, symptoms, previous use and pharmacy. |
| Urgent essential medicine | Pharmacist or urgent written request | Needed within 1 working day to prevent becoming severely unwell. | Medicine name, last dose, remaining supply and risk if missed. |
| Ask medicine question | Pharmacist first; Anima for GP surgery query | Pharmacists can answer many medicine questions. | Medicine box, dose, side effects and other medicines. |
| Old medicines | Return to pharmacy | Do not put in household bin or flush down toilet. | Use original packaging if available. |
Home Visits: Only When Truly Needed
Who can request
Housebound patients and those too ill to attend surgery may request a home visit.
When to call
Phone reception before 10:30am where possible and give brief details for urgency assessment.
Transport is not enough
The practice says lack of transport is not an excuse for requesting a home visit.
Nurse and Healthcare Assistant Appointments
Delapre says routine nurse or healthcare assistant appointments should be booked by calling the surgery, not by using Anima. It is usually best to call in the afternoon for these appointments.
Call reception rather than using Anima.
Ask for the correct nurse or HCA appointment.
Have recent readings if you already monitor at home.
Ask which tests or readings are needed first.
NHS App, GP Records and Test Results
NHS App
The practice promotes the NHS App for advice, repeat prescriptions, hospital referrals, GP health record access and more.
SystmOnline
SystmOnline is referenced for online access and repeat prescriptions.
Health record
Your health record can include conditions, allergies and current medicines. For records from another NHS service, ask that service.
Referrals, Self-Referrals and NHS e-Referral
| Need | Route | Important detail |
|---|---|---|
| Self-referral | Use local service routes | Listed categories include carers, drugs and alcohol, exercise, maternity, mental health, podiatry, sexual health, smoking cessation, young carers, youth counselling and weight management. |
| GP referral request | Anima or phone | Provide as much information as possible so the request can be processed. |
| Track referral | Phone or contact reception online | If your referral was not requested by the surgery, contact the provider directly. |
| NHS e-Referral | Choose and book system | The practice says you should receive a letter within 2 weeks with booking details and any passwords needed. |
Registering with Delapre Medical Centre
Check the correct practice
Delapre Medical Centre is the Gloucester Avenue site under Eleanor Cross Healthcare. Do not confuse it with Delapre Dental Care or hospital/community nursing listings.
Check NHS new-patient status
The NHS profile currently shows Eleanor Cross Healthcare accepting new patients, but always confirm live status before applying.
Use online registration
The practice registration page points users to the online New Patient Registration form after checking the boundary.
Book a new-patient health check if invited
New patients may be invited for a practice nurse health check.
Delapre Doctors, Nurses and Practice Team
Searchers often want a named GP, but Delapre/Eleanor Cross uses a wider clinical team. The safest route may be GP, nurse practitioner, nurse, HCA, pharmacist, midwife, health visitor or community nursing route.
Doctors listed
The official team page lists doctors including Dr Carolyn Perryer, Dr Anitha Chadalavada, Dr Jamie Green, Dr Oluwatoyosi Adeniji, Dr Anna Vanina, Dr Thara Thomas, Dr Mudassar Rashid and Dr Saba Ahmad.
Wider team
The team page lists nurses, nurse practitioners, mental health practitioner, healthcare assistants, pharmacist partner, managers, community midwives, health visitors and district nurses.
Accessibility at Delapre Medical Centre
Building access
The practice says Delapre was designed to make visits easier for disabled patients, with front parking, a side ramp and easy access doors.
Entry help
An intercom is situated at the front door; use it if you need help entering the building.
Hearing support
There is an induction loop in reception, and portable induction loops are available for consultations on request.
Reviews, Feedback and Complaints
Feedback routes
You can use Friends and Family Test, leave a review on the NHS website, or phone Delapre.
Complaints email
For complaints, the practice lists northantsicb.complaints.k83010@nhs.net.
Email warning
Do not use complaints email for urgent symptoms, prescriptions, test results or emergency problems.
Map: Delapre Medical Centre Northampton
Use this map for Gloucester Avenue, Northampton NN4 8QF. Confirm whether your appointment is at Delapre, Whitefields Surgery, Highfield Clinical Care Centre, or another local NHS service before travelling.
Delapre Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts
Urgent same-day request
Hello, I’m registered at Delapre Medical Centre. I need urgent help today/tomorrow for ______. Symptoms started ______. I am not having 999 symptoms. What is the safest route?Prescription query
Hello, I requested ______ on ______ through ______. My nominated pharmacy is ______. Has it been approved, and when should the pharmacy receive it?Home visit request
Hello, I’m requesting a home visit for ______ because they are unfit to travel. Symptoms are ______. Address is ______. Best callback number is ______.Referral tracking
Hello, I was referred to ______ on/about ______. I have not received booking details / I need the e-Referral information. Can you confirm the next step?Official Links After the Explanation
Delapre Medical Centre FAQ
Where is Delapre Medical Centre?
Delapre Medical Centre is at Gloucester Avenue, Northampton, Northamptonshire, NN4 8QF.
What is the phone number for Delapre Medical Centre?
The official phone number is 01604 708481.
What are Delapre Medical Centre opening hours?
The official contact page lists Monday to Friday 8:00am to 6:30pm, with Saturday and Sunday closed.
Does Delapre Medical Centre use eConsult?
The official appointment page directs patients to Anima for urgent and routine appointment requests. Use the official Eleanor Cross Healthcare appointment page rather than a random eConsult result.
How do I request an urgent appointment?
Use Anima, phone Delapre on 01604 708481 Monday to Friday 8:00am to 6:30pm, or visit reception Monday to Friday 8:00am to 6:00pm. Use 999 for emergencies.
Can I book nurse appointments through Anima?
The appointment page says routine nurse or healthcare assistant appointments such as blood tests, vaccinations, NHS health checks and wound care should be booked by calling the surgery, usually in the afternoon.
How do repeat prescriptions work?
Order repeat prescriptions through your NHS account/NHS App or SystmOnline. Delapre says repeat requests are not taken over the phone or email, and repeats are generally available 2 working days after ordering.
How do I request a home visit?
Housebound patients and those too ill to attend can phone reception before 10:30am where possible. Lack of transport is not a reason for a home visit.
Is Delapre Medical Centre accepting new patients?
The NHS profile currently shows Eleanor Cross Healthcare accepting new patients, but always check the live NHS profile and official registration page before applying.
What is Delapre Medical Centre’s CQC rating?
CQC lists Delapre Medical Centre as Overall: Good.
How do I complain or leave feedback?
Use the Friends and Family Test, leave an NHS review, phone the practice, or email complaints to northantsicb.complaints.k83010@nhs.net. Do not use complaints email for urgent symptoms.
What should I do when Delapre Medical Centre is closed?
Use NHS 111 online or call 111 for urgent but non-life-threatening help. Call 999 for a medical or mental-health emergency when someone is seriously ill or injured and life is at risk.