Register with Claughton GP Safely
Use this scan-first guide before registering with Claughton Medical Centre, checking the practice boundary, calling reception, using PATCHS, booking an urgent appointment, ordering repeat medication, checking blood results or choosing the right Paxton Medical Group site.
Important search correction: Claughton Medical Centre is listed under Paxton Medical Group. The practice also lists Fender Way Medical Centre and Townfield Health Centre, so always check the site before travelling.
Choose the Right Claughton Medical Centre Route First
Most visitors need one action: register, book, cancel, get a prescription, check results, request a fit note or get urgent help. Start here before reading the full page.
| Need today | Use this first | Official detail | Avoid this mistake |
|---|---|---|---|
| Register as new patient | Boundary checker + NHS registration form | Check you live inside the practice boundary, then complete the new patient registration form. | Do not register before checking catchment. |
| Temporary patient | Contact the practice you wish to use | Emergency treatment can be available for 14 days; temporary registration can last up to 3 months. | Do not use temporary registration if you are already registered locally. |
| Online GP/admin request | PATCHS | PATCHS lets patients submit symptoms or requests electronically and gives NHS self-help/signposting. | Do not use online consultation for a 999 emergency. |
| Urgent appointment today | Phone 0151 652 1688 after 8:30am | Reception passes urgent requests to the Duty Doctor where needed. | Do not insist on a named GP for urgent matters. |
| Routine appointment | NHS App, online request or phone | Routine appointments may be pre-booked up to 2 weeks ahead if available. | Do not wait until a routine problem becomes urgent. |
| Repeat prescription | Online form, Patient Access or in-person slip | Online form is available if you are not registered for online services. | Do not leave medicine requests until you run out. |
| Test result | Phone after 2pm after doctor review | Results are given only to the patient for confidentiality. | Do not ask someone else to call unless authorised. |
| Home visit | Call before 10am | For patients too ill to attend surgery; not because of lack of transport. | Do not request home visit for children unless instructed; children are usually seen faster at surgery. |
Paxton Medical Group Sites: Claughton, Fender Way and Townfield
| Site | Address listed | Phone | Opening hours listed | Best patient note |
|---|---|---|---|---|
| Claughton Medical Centre | 161 Park Road North, Claughton, Birkenhead, Wirral, CH41 0DD | 0151 652 1688 | Mon-Fri 8:00am-6:30pm; weekends closed | Main Claughton site and CQC location listing. |
| Fender Way Medical Centre | Prenton, Wirral, Merseyside, CH43 9QS | 0151 652 1688 | Mon-Fri 8:00am-6:30pm; weekends closed | Official test-results page says blood test clinic is now based at Fender Way. |
| Townfield Health Centre | Townfield Close, Birkenhead, Prenton, CH43 9JW | 0151 652 1688 | Mon-Fri 8:00am-6:30pm; weekends closed | Check appointment or service message before travelling. |
Register New Patient at Claughton Medical Centre
Check the boundary first
The official registration page asks patients to enter a postcode to check they live within the practice boundary area.
Complete the NHS registration form
If you live inside the boundary, complete the new patient registration route. Having your NHS number is helpful.
Find NHS number if unknown
The registration page links to the NHS service for finding your NHS number. Do not delay if you do not know it; use the NHS lookup route.
Ask about medication transfer
If you take regular medicines, arrange supply before switching and ask the new practice how repeats will be set up.
Understand temporary registration
If you are ill away from home, emergency GP treatment can be available for 14 days. Temporary registration can be up to 3 months.
Named accountable GP
Registered patients are allocated a named accountable GP, but you can still book with any GP at the surgery where available.
PATCHS, Patient Access and NHS App: Which Online Route?
PATCHS
Use PATCHS for online consultations: symptoms, requests, NHS self-help information, signposting and symptom checking.
Patient Access
Patient Access can help book GP appointments, order repeat prescriptions and access pharmacy/health-record services where enabled.
NHS App
The practice homepage promotes NHS App for simple and secure access to NHS services on smartphone or tablet.
Appointments: Urgent, Routine, Duty Doctor and Cancellations
| Appointment need | Official route | What happens next | Prepare this |
|---|---|---|---|
| Urgent appointment today | Phone 0151 652 1688 after 8:30am | Reception records details; the Duty Doctor handles urgent advice and treatment requests that day. | Symptoms, start date, risk level, callback number and availability. |
| Routine appointment | NHS App, online request or phone | Routine appointments are limited and may be pre-booked up to 2 weeks in advance if available. | One main problem, preferred clinician if continuity matters, dates you cannot attend. |
| Pharmacy/self-care issue | Pharmacy or self-help zone | The practice says many conditions can be treated without seeing a GP. | Medicine list, allergies, symptoms and duration. |
| Cancel appointment | Phone, reply to SMS reminder, cancel online or through NHS App | Give as much notice as possible so the slot can be offered to another patient. | Appointment time, patient name and DOB. |
| Interpreter needed | Tell reception | Reception can arrange interpreter support for a doctor appointment. | Language, appointment type, whether phone or face-to-face. |
| Chaperone | Ask at consultation or when booking | You can be accompanied by a trusted friend/relative if you wish. | Say if you want support present. |
Claughton Medical Centre Opening Hours and Out-of-Hours Routes
| Day | Claughton hours listed | Practical patient note | Best use |
|---|---|---|---|
| Monday | 8:00am-6:30pm | Core weekday access. | Appointments, PATCHS, registration and prescription queries. |
| Tuesday | 8:00am-6:30pm | Core weekday access. | Call after 8:30am for urgent same-day requests. |
| Wednesday | 8:00am-6:30pm | Core weekday access. | Routine follow-up and admin tasks. |
| Thursday | 8:00am-6:30pm | Core weekday access. | Prescription and test-result planning. |
| Friday | 8:00am-6:30pm | Do not leave medication requests late before the weekend. | Repeat prescriptions, sick notes and admin follow-up. |
| Saturday | Closed | Limited appointments outside normal hours may be available by arrangement. | Ask reception about enhanced access. |
| Sunday | Closed | Use NHS 111 if urgent and not an emergency. | Use 999 for immediate danger. |
Home Visits: Before 10am and Not for Lack of Transport
Who it is for
Patients too ill to attend surgery may request a home visit. Lack of transport is not a reason to request one.
When to call
Call reception before 10:00am if a home visit is needed.
Children usually seen faster
The practice says it does not do home visits for children because they are usually seen quicker at the surgery.
Repeat Prescriptions: Online Form, Patient Access, Pharmacy and In-Person
| Prescription route | Official detail | Best use | Prepare this |
|---|---|---|---|
| Online form | Available if you are not registered for online services. | Repeat prescription request without account. | Name, DOB, medicine names, strengths and nominated pharmacy. |
| Patient Access / online provider | Once registered, you can request medication 24/7. | Best for routine repeats and ongoing prescription management. | Photo ID may be needed to register for online repeat prescriptions. |
| In person | Post your counterfoil into the prescription collection box. | Useful if you have a paper repeat slip. | Counterfoil or prescription request slip from reception. |
| On-site pharmacies | Practice says it has three on-site pharmacies that can help. | Ask about prescription collection, delivery and medicine advice. | Check pharmacy opening times before travelling. |
| Medication query | Contact the surgery online for medication queries. | Use when medicine is missing, changed or unclear. | Medicine name, problem, urgency and pharmacy. |
Test Results and Fender Way Blood Test Clinic
How to get results
Once a doctor has reviewed results, patients can phone 0151 652 1688 after 2pm.
Confidentiality
Results are only given to the patient. Ask the practice how to record permission if someone else must help.
Blood test clinic
The blood test clinic is now based at the Fender Way site.
| Test/result task | Official detail | Action |
|---|---|---|
| Blood test booking | Book by calling the practice on 0151 652 1688. | Ask which site and time you should attend. |
| Blood clinic hours | Monday-Friday, 8:30am-1:00pm at Fender Way. | Arrive at the correct site, not automatically Claughton. |
| Blood result timing | Blood test results are usually available within 7 days of being taken. | Call after 2pm once reviewed. |
| More tests or treatment needed | The practice says it will contact you if results show more tests or treatment are needed. | Keep contact details updated. |
Fit Notes and Sickness Certificates
| Situation | What to do | Useful note |
|---|---|---|
| Off work 7 days or less | No fit note needed from a medical professional. | Your employer may ask for self-certification form SC2. |
| Ill for more than 7 days in a row | Request a GP or hospital doctor fit note. | Non-working days, weekends and bank holidays count. |
| Hospital involved | Ask the hospital doctor if appropriate. | Hospital may be the correct issuer if they treated you. |
| Need a fit note request | Use the practice fit-note request route. | Explain dates, condition, employer deadline and whether hospital is involved. |
Claughton Medical Centre Doctors and Named GP
Doctors listed by the practice
The team page lists GP Partners including Dr Laxman Ariaraj, Dr Ann Cullumbine, Dr Mark Fraser, Dr David Lant, Dr Fiona Cox, Dr Hannah Williams, Dr Andrew Connery, Dr Nicola Arthur, Dr Rachael Quinn, Dr Victoria Joesbury, Dr Benjamin Corrin, Dr Siobhan Wingate, Dr Priya Sharma, Dr Katie Jenkins and Dr Melissa Robinette. It also lists GPs including Dr John Baird, Dr Cathrine Hicks, Dr Helen Spencer, Dr Sally Olding and Dr James Rees.
Named accountable GP
All registered patients have a named accountable GP responsible for overall care, but the registration page says you can book appointments with any GP at the surgery.
Clinics and Services Patients Search For
Smear tests
Smear slots are pre-booked appointments only; not a walk-in clinic.
Travel vaccinations
The appointments page links to travel vaccination information for people travelling abroad.
Long-term reviews
The site includes review forms such as COPD, hypothyroid, sleepiness scale and health-record update forms.
Non-NHS forms
Private reports, certificates and forms may take GP time and may be chargeable.
PPG
The Patient Participation Group can discuss access, appointment availability and other non-medical practice issues.
Pharmacies
On-site pharmacies and community pharmacies can support prescription collection, delivery and minor illness advice.
Text reminders
The practice uses SMS reminders after consent, so keep contact details updated.
Training practice
Medical students or GP trainees may be present; reception signs should indicate this, and you can ask them to leave.
Accessibility, Parking and Interpreter Support
| Need | Official detail | Action |
|---|---|---|
| Wheelchair / step-free access | Contact page lists wheelchair access and step-free access. | Call before travelling if access is essential. |
| Disabled parking | Disabled parking and car parking are listed. | Ask reception about the correct site and arrival point. |
| Disabled WC | Disabled WC is listed. | Tell staff if you need extra time or assistance. |
| Hearing support | Induction loop is listed. | Ask reception to confirm support before appointment. |
| Signing service | Signing service is listed as available. | Arrange early, not on arrival. |
| Interpreter | Appointments page says notify the receptionist so one can be arranged. | Tell reception language and appointment type. |
| Braille | Braille translation service is listed. | Ask for accessible format before documents are needed. |
Feedback, Complaints, Friends & Family and PPG
Feedback and complaints
The contact page links to feedback and complaints as an online task. Use it for service concerns, not medical emergencies.
Friends & Family Test
The practice publishes Friends and Family Test results, but small monthly response counts mean percentages should be read carefully.
Patient Participation Group
The PPG can raise non-medical issues such as telephone access and appointment availability, but cannot deal with medical matters.
CQC and Quality Signals
CQC rating
CQC lists Paxton Medical Group, also known as Claughton Medical Centre, as Overall: Good.
Service type
CQC registers the service as a GP practice providing doctors/GP services for everyone.
Use CQC correctly
Use CQC for inspection/rating context. Use the practice contact page for live appointment, site and opening details.
Map: Claughton Medical Centre Birkenhead
This map is for the Claughton site. If your appointment or blood test is at Fender Way or Townfield, check your message and travel to that site instead.
Claughton Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts for Claughton Patients
New patient registration
Hello, I want to register with Paxton Medical Group / Claughton Medical Centre. My postcode is ______. I have / do not have my NHS number. I take regular medication: ______. What should I do next?Urgent same-day appointment
Hello, I need urgent same-day GP advice. My main problem is ______. It started ______. I am not having 999 symptoms. My callback number is ______.PATCHS request
I am registered with Paxton Medical Group. My request is about ______. Symptoms started ______. I need advice / prescription query / admin help. I can respond by phone or message at ______.Repeat prescription
Name: ______. DOB: ______. Medicine requested: ______. Strength/dose: ______. Nominated pharmacy: ______. I have enough until ______.Test result
Hello, I am calling after 2pm for my test result. The test was ______ on ______. I understand results can only be given to the patient unless permission is recorded.Home visit
Hello, I am requesting a home visit because the patient is too ill to attend surgery. Symptoms are ______. Address is ______. Access instructions are ______. Callback number is ______.Official Links After the Explanation
Use these for final action because registration status, forms, online tools, opening hours and site details can change.
Claughton Medical Centre FAQ
Where is Claughton Medical Centre?
Claughton Medical Centre is at 161 Park Road North, Claughton, Birkenhead, Wirral, CH41 0DD.
What is Claughton Medical Centre phone number?
The phone number listed by Paxton Medical Group for Claughton Medical Centre is 0151 652 1688.
Is Claughton Medical Centre the same as Paxton Medical Group?
Claughton Medical Centre is listed under Paxton Medical Group. CQC also lists Paxton Medical Group as also known as Claughton Medical Centre.
How do I register as a new patient?
Check that you live within the practice boundary, then complete the new patient registration form. It is helpful to have your NHS number, but you can use the NHS service to find it if needed.
What are the opening hours?
The official contact page lists Claughton Medical Centre as open Monday to Friday, 8:00am-6:30pm, and closed Saturday and Sunday. Limited appointments outside these hours may be available by arrangement.
Does Claughton Medical Centre use PATCHS?
Yes. The official online contact page explains PATCHS as the online consultation route for submitting symptoms or requests electronically.
How do I book an urgent appointment?
For urgent same-day problems, phone 0151 652 1688 after 8:30am and tell reception the problem is urgent. The Duty Doctor handles urgent advice and treatment requests that day.
How do I order repeat prescriptions?
You can use the online repeat prescription form if you are not registered for online services, use Patient Access once registered, or post your counterfoil into the prescription collection box in person.
When can I call for test results?
Once a doctor has reviewed the result, you can phone 0151 652 1688 after 2pm. Results are only given to the patient for confidentiality.
Where is the blood test clinic?
The official test-results page says the blood test clinic is now based at the Fender Way site and runs Monday to Friday from 8:30am to 1:00pm.
How do I request a home visit?
Call reception before 10am if possible. Home visits are for patients too ill to attend surgery and should not be requested because of lack of transport.
What is Claughton Medical Centre CQC rating?
CQC lists Paxton Medical Group, also known as Claughton Medical Centre, as Overall: Good.