Broadway GP Route Finder
Use this guide before calling Broadway Medical Centre, submitting a PATCHS request, checking doctors, ordering prescriptions, asking for test results, booking nurse clinics, registering, using NHS 111, or visiting West View Health Village in Fleetwood.
Important: this page is for Broadway Medical Centre in Fleetwood, Lancashire — not similarly named Broadway practices in Walsall, Sunderland, Birmingham or Sutton-on-Sea.
What Do You Need from Broadway Medical Centre Today?
Start with the task. Each card gives the best route, what to prepare, and the mistake to avoid.
I need GP help
- Use PATCHS for suitable online requests.
- Phone 01253 205930 if you cannot use online access.
- Submit urgent PATCHS requests early because the service can close at capacity.
I need repeat medicine
- Use Patient Access or prescription line.
- Prescription line: 01253 205930.
- Prescription line hours: Mon-Fri 11am-3pm.
I need test results
- Call after 2pm.
- Blood/urine: about 5 days.
- X-ray/smear: about 2 weeks.
I want doctor names
- Check the official team page for live staff details.
- Doctors include Dr Robert A C Smyth and Dr Bilal Masaud.
- ANPs and nurses may be the right route for some issues.
I need a sick note
- You need a doctor’s note only after more than 7 calendar days off sick.
- For 7 days or less, use employer self-certification.
- Hospital-treated problems may need hospital paperwork.
The surgery is closed
- Out of hours: 6:30pm-8am weekdays.
- Weekends and bank holidays: NHS 111.
- Life-threatening symptoms: 999.
PATCHS Access: What Changed from 1 October 2025?
Broadway Medical Centre’s official update says non-urgent PATCHS requests can be made from 8:00am to 6:30pm. The practice also says urgent medical problems can still use PATCHS, but the service closes when capacity is reached.
Non-urgent requests
Use PATCHS from 8:00am to 6:30pm for routine appointments, smear tests, vaccinations, long-term condition reviews, medication queries and admin tasks.
Practice target
The official update says the practice aims to action non-urgent requests within 12 working hours.
Urgent PATCHS use
Submit urgent requests as early as possible because the urgent PATCHS service can close when the practice reaches capacity.
Broadway Medical Centre Opening Hours and Out-of-Hours Route
Opening hours are simple, but online request capacity can still change during the day. Always check the official website before travelling.
| Day / route | Official detail | What the patient should do |
|---|---|---|
| Monday-Friday | 8:00am-6:30pm | Use PATCHS, phone 01253 205930, or official online services as appropriate. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help. Use 999 for emergencies. |
| Sunday | Closed | Use NHS 111 or local urgent-care route if needed. |
| Weekday out of hours | 6:30pm-8:00am | Use NHS 111 online or call 111. |
| Bank holidays | Out-of-hours route applies | Check official practice notices and NHS 111. |
Appointments: PATCHS, Patient Access, Phone and Home Visits
The practice runs surgeries by appointment-only. You may be asked to see another doctor if your chosen doctor is not available.
Use PATCHS first where suitable
For routine or admin requests, use the official PATCHS route and include one main issue, timing, symptoms, medication and callback availability.
Use phone if online is not suitable
Call 01253 205930. Be ready to explain whether the problem is urgent, routine, admin, prescription-related or a nurse-clinic request.
Keep your mobile number updated
The practice uses text reminders and says the text service can include a text-back cancellation option.
Cancel early
Phone the surgery as soon as you know you no longer need the appointment, or cancel online if available.
Home visit rule
If you are too ill to attend and need a home visit, call the surgery before 12:00pm. If mobile, attend the surgery because home visits take more GP time.
Repeat Prescriptions: Phone Line, Patient Access and 48 Working Hours
Broadway’s prescription route is specific: use Patient Access online or call during prescription-line hours.
| Need | Correct route | Prepare this | Avoid this delay |
|---|---|---|---|
| Routine repeat | Patient Access or prescription line | Medicine name, strength, dose, collection pharmacy. | Ordering when you have already run out. |
| Telephone order | Call 01253 205930, Mon-Fri 11am-3pm | Repeat slip or medicine box. | Calling outside prescription-line hours. |
| Collection timing | Ready 48 working hours later | Allow weekends and bank holidays. | Assuming “48 hours” means calendar hours. |
| Review overdue | Book doctor/nurse review if asked | Monitoring results, BP readings, side effects. | Ignoring review request and delaying repeats. |
| Urgent medication when closed | NHS 111 urgent prescription advice | Medicine box, NHS number if known, pharmacy details. | Waiting until the last dose. |
Test Results: Call After 2pm and Use the Right Timescale
The practice asks patients to call after 2pm for recent tests. Reception will contact you if a result needs review or further monitoring.
X-ray
Expected timescale: about 2 weeks.
Blood test
Expected timescale: about 5 days.
Urine test
Expected timescale: about 5 days.
Biopsy / smear
Biopsy: about 1 week. Smear: about 2 weeks.
Broadway Medical Centre Doctors and Care Team
Searchers often want doctor names, but the right appointment may be with a doctor, advanced nurse practitioner, practice nurse, HCA, care navigator or other team member.
| Team | Official details | What this means for patients |
|---|---|---|
| Doctors | Dr Robert A C Smyth, Dr Bilal Masaud, Dr Romanus Duru, Dr Adegbenga Alabi, Dr Sophie Cottam, Dr Aqsa Tehreem. | You can ask for a preferred doctor, but the practice may offer another doctor if your choice is unavailable. |
| Advanced Nurse Practitioners | Victoria Waterfield, Kirsty Allen-Rogers, Stephanie Powell, Rebecca Hadgraft. | May assess, treat or route suitable clinical problems. |
| Practice Nurses | Nikki, Kiera Mercy, Alison Blythe, Johanne Coward. | Support respiratory, smears, diabetes, long-term condition reviews, injections, BP and family-planning clinics. |
| Healthcare Assistants | Siobhan Harrison and Debbie Young are listed with checks/treatment-room roles. | May help with bloods, dressings, ECGs, BP, health checks and monitoring. |
| Care Navigators | First point of contact team. | They may ask why you are calling so your request reaches the correct clinician or service. |
Clinics and Nurse Services at Broadway Medical Centre
The official clinics page lists several services. Use this section to decide whether a GP appointment, nurse appointment or specific clinic is more appropriate.
Asthma / COPD
Practice nurse-led respiratory clinics help with inhalers, reviews and understanding condition management.
Long-term conditions
Diabetes, heart disease and hypertension clinics support monitoring and better condition control.
Cervical smears
Official clinic information recommends routine smears for women aged 25-64: every 3 years from 25-49 and every 5 years from 50-64.
Postnatal / baby
Postnatal care and well-baby/childhood development clinic information is listed on the practice clinics page.
Vaccinations
Routine and travel vaccinations are available by appointment with nurses. Flu jab clinics usually run seasonally.
Travel health
Book early before travel so the practice nurse can discuss destination-specific vaccination needs.
New Patients and Registration
The NHS profile currently shows Broadway Medical Centre is accepting new patients. Registration status can change, so verify through the NHS profile and official practice registration page before applying.
Check the correct practice
Use Fleetwood FY7 8GU. Do not accidentally register with Walsall, Sutton-on-Sea or Sunderland Broadway results.
Bring medicine details
If you take repeat medicines, prepare your medicine list, allergies, previous GP details and pharmacy choice.
Temporary patient
The practice registration area includes temporary-patient information for people staying locally for up to three months.
Avoid Wrong Broadway Medical Centre Search Results
“Broadway Medical Centre” is not unique. Check the city, postcode and phone number before calling, registering or travelling.
| Search result confusion | Why it matters | Correct check |
|---|---|---|
| Broadway Medical Centre Fleetwood | This is the target page. | West View Health Village, Broadway, Fleetwood, FY7 8GU. Phone 01253 205930. |
| Broadway Medical Centre Walsall | Different NHS GP surgery. | Walsall address uses WS1 postcode, not FY7. |
| Broadway Medical Practice Sunderland | Different name and city. | Sunderland practice uses SR3 postcode and 0191 phone code. |
| Broadway Health Centre Birmingham | Different Birmingham practice. | Birmingham result uses B18 postcode and 0121 phone code. |
| Broadway Medical Centre Sutton-on-Sea | Different Lincolnshire surgery. | Look for LN12 postcode, not Fleetwood FY7. |
Broadway Medical Centre Route Planner
Choose your task and get the safest next step. This tool runs only in your browser.
Select your task above.
Copy-and-Use Call / PATCHS Scripts
PATCHS clinical request
My main problem is ______. It started ______. It is getting better / worse / the same. I have tried ______. I take ______. I am available for a call at ______.Prescription request
I need help with repeat medication ______, strength ______. I requested it on ______. I have ______ days left. My chosen pharmacy is ______. Is a medication review needed?Test result question
I had a blood / urine / x-ray / smear / biopsy test on ______. Has the result come back, and is there a GP message attached?Home visit request
The patient cannot attend surgery because ______. Symptoms started ______. Today the main concern is ______. Best callback number is ______. A carer is / is not present.Map: Broadway Medical Centre Fleetwood
This map points to West View Health Village, Broadway, Fleetwood, FY7 8GU. Always verify live access and appointment instructions before travelling.
Official Links After You Know the Right Task
Use this guide to choose the route first. Then use official links for live details, because hours, forms, PATCHS capacity and services can change.
Broadway Medical Centre FAQs
Where is Broadway Medical Centre?
Broadway Medical Centre is at West View Health Village, Broadway, Fleetwood, Lancashire, FY7 8GU.
What is the Broadway Medical Centre phone number?
The main phone number listed by the practice is 01253 205930.
What are Broadway Medical Centre opening hours?
The official website lists Monday to Friday 8:00am-6:30pm, with Saturday and Sunday closed.
Does Broadway Medical Centre use PATCHS?
Yes. The practice says non-urgent PATCHS requests can be made from 8:00am to 6:30pm. Urgent PATCHS requests can still be used, but the service can close when capacity is reached.
How do I book an appointment?
The practice runs an appointment-only system. Use PATCHS where suitable, or phone 01253 205930. Patient Access may also support online appointment services where enabled.
How do I order repeat prescriptions?
Use Patient Access or call the prescription line on 01253 205930 during prescription-line hours, Monday to Friday 11am-3pm. The practice says prescriptions are ready 48 working hours later.
When should I call for test results?
The practice asks patients to call after 2pm. Expected timescales include about 5 days for blood and urine tests, 2 weeks for x-rays and smear tests, and 1 week for biopsy results.
Who are the doctors at Broadway Medical Centre?
The official team page lists doctors including Dr Robert A C Smyth, Dr Bilal Masaud, Dr Romanus Duru, Dr Adegbenga Alabi, Dr Sophie Cottam and Dr Aqsa Tehreem.
Is Broadway Medical Centre accepting new patients?
The NHS profile currently shows Broadway Medical Centre is accepting new patients. Verify live status on the NHS profile before applying.
What should I do when Broadway Medical Centre is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms.
Is this the Walsall Broadway Medical Centre?
No. This guide is for Broadway Medical Centre in Fleetwood, Lancashire, postcode FY7 8GU. Walsall Broadway Medical Centre is a different surgery.
What is the CQC rating for Broadway Medical Centre Fleetwood?
CQC lists Broadway Medical Centre in Fleetwood as Overall: Good. Check the official CQC profile for current inspection details.