Cambrian GP Team & Patient Voice Explained
If you are looking for a Cambrian doctor, trying to request a GP appointment, checking NHS patient feedback or simply need the correct surgery phone number, this page separates those jobs so you can use the right route first.
Cambrian Medical Centre currently uses Anima for routine and non-urgent online medical and administrative requests. Its current official staff page lists eight doctors, supported by nursing, pharmacy and wider primary-care staff.
Choose the Right Cambrian Route First
Anima, Patient Access, NHS App and reception are not interchangeable. Each is useful for a different task.
| What you need | Start here | Cambrian detail | Important check |
|---|---|---|---|
| Routine GP / medical request | Anima | Current online consultation platform for routine and non-urgent medical issues. | Anima is not for emergencies or urgent issues. |
| Administrative request | Anima | The practice also accepts routine administrative requests online. | Use the current official practice form. |
| Cancel/change appointment | Patient Access / NHS App / phone / text | Cambrian explicitly lists these cancellation routes. | Patient Access is listed for cancellation; Anima remains the current online consultation platform. |
| Test result | NHS App | The practice strongly recommends the NHS App as the quickest route to view results. | Otherwise call reception after 2pm. |
| Find a doctor | Current staff page | Eight doctors are currently listed. | Staff rosters can change. |
| Evening/weekend GP appointment | Ask Cambrian reception | Pre-bookable extended-access appointments are offered through local Shropshire hubs. | The appointment may be at another practice. |
| Urgent help when closed | NHS 111 | Use NHS 111 online or call 111. | Call 999 for a life-threatening emergency. |
Doctors Currently Listed at Cambrian Medical Centre
The practice’s current official staff page lists the following doctors. Names are reproduced as the practice publishes them; this is not a ranking or recommendation.
The Wider Cambrian Clinical Team
GP care is not delivered by doctors alone. Cambrian’s current staff page also lists advanced nurse practitioners, practice nurses, healthcare assistants and a pharmacist, with additional professionals supported through North Shropshire Primary Care Network.
Advanced Nurse Practitioners
Rachel Hall and Rachel Lewis are currently listed as Advanced Nurse Practitioners.
Practice Nurses
Elen Davies and Aarona Jackson are currently listed as practice nurses.
Practice Pharmacist
Simon Jones is currently listed as Pharmacist and Partner.
The practice also describes support from PCN professionals including pharmacy staff, a paramedic, First Contact Physio, mental-health practitioner and care coordinators.
GP Requests Through Anima
Cambrian describes Anima as its current online consultation platform for routine and non-urgent medical and administrative issues.
Open Cambrian’s current online-contact page
Start from the practice website instead of bookmarking a third-party form, so you use the current Anima route.
Submit the routine or non-urgent request
Cambrian says Anima can be used for medical queries and administrative requests by registered patients.
The practice reviews the request
The practice says requests are prioritised according to clinical need and directed to the appropriate team member.
Follow the response from Cambrian
If the triage doctor decides an appointment is needed, Cambrian says the appointment may be by telephone or face-to-face.
Does Cambrian Medical Centre Use Patient Access?
Yes, but the distinction matters. Cambrian’s appointment page currently lists Patient Access as one way to cancel or change an existing appointment.
The practice’s main current online consultation platform, however, is Anima. It should therefore not be assumed that Patient Access is the principal route for creating every new GP request.
Start with Cambrian’s current Anima online-contact page.
The practice currently lists Patient Access, telephone, NHS App or replying CANCEL to the reminder text.
Cambrian Medical Centre Opening Hours
The current practice contact page publishes the following normal surgery hours.
| Day | Normal opening | Extended-access context |
|---|---|---|
| Monday | 8:00am–6:30pm | Pre-bookable hub appointments may be available until 8pm. |
| Tuesday | 8:00am–6:30pm | Pre-bookable hub appointments may be available until 8pm. |
| Wednesday | 8:00am–6:30pm | Pre-bookable hub appointments may be available until 8pm. |
| Thursday | 8:00am–6:30pm | Pre-bookable hub appointments may be available until 8pm. |
| Friday | 8:00am–6:30pm | Pre-bookable hub appointments may be available until 8pm. |
| Saturday | Closed | Hub appointments published as 8:00am–5:00pm. |
| Sunday / bank holiday | Closed | Pre-bookable access published as 8:30am–12:30pm at a central Shrewsbury site. |
Evening and Weekend GP Access
Cambrian is part of a Shropshire network of GP practices that work together to provide pre-bookable Extended Access appointments outside normal core hours.
Weekday evenings
Published Extended Access: Monday to Friday, 6:30pm–8:00pm.
Saturday
Published hub access: 8:00am–5:00pm.
Sunday / bank holiday
Published pre-bookable access: 8:30am–12:30pm at a central Shrewsbury site.
Cambrian says these appointments can be arranged by contacting the practice during normal opening hours. The clinician may not be your registered GP and the appointment may be at another hub location.
NHS Patient Feedback: What the Latest Published Data Says
“NHS reviews” are better understood here as structured patient-experience evidence rather than anonymous star ratings. CQC’s latest assessment cites the National GP Patient Survey 2025 and the NHS Friends and Family Test.
What the Patient Feedback Suggests — Without Turning It Into a Score
CQC’s assessment describes patient feedback on quality of care as mainly positive, including listening, care and concern, needs being met and online access through the practice website.
CQC also records mixed experiences around telephone access and whether patients could see or speak to their preferred healthcare professional.
CQC’s assessment also says the 19 feedback forms it had received included positive, mixed and negative experiences. That is useful context: patient experience is not uniform, and a single headline percentage should not erase the less positive feedback.
Test Results and the NHS App
Cambrian’s current test-results page strongly recommends registering for and using the NHS App to view test results, describing it as the quickest method.
Check online first
Use NHS App result access where the relevant information is available through your account.
Calling reception
Cambrian says patients can otherwise contact reception after 2:00pm to enquire about test results.
Registering With Cambrian Medical Centre
Cambrian says it serves Oswestry and a wider surrounding practice area. Its registration page asks prospective patients to check the catchment before completing a form.
Check the catchment first
The practice says it does not currently register patients who live outside its practice boundaries.
Use the official registration route
Cambrian provides online registration and also says paper forms can be collected from the surgery.
Follow the practice’s current evidence requirements
Cambrian’s own page currently asks for address evidence and photo identification as part of its local registration procedure. Check that page before preparing documents, as registration guidance can change.
Cambrian Is a Teaching and Training Practice
The official staff page says Cambrian takes medical students who need clinical experience and qualified doctors who are training to become GPs.
These learners work with the practice’s doctors under supervision. Cambrian also says patients may decline to see or have a student present during a consultation.
Cambrian Medical Centre CQC Assessment
The current CQC entry is listed under the regulated name Cambrian Surgery at the same Thomas Savin Road address and telephone number.
Overall
CQC currently rates the practice Good.
Latest assessment
CQC records the latest assessment period as 29 May to 3 June 2025.
Report publication
The latest report was published on 18 September 2025.
CQC currently displays Good for Safe, Effective, Caring, Responsive and Well-led.
Which Cambrian Route Do You Need?
Open the task that matches what you are trying to do. This is a navigation tool, not medical advice.
I need a routine or non-urgent GP appointment
Start with Cambrian’s Anima page and submit the routine medical request through the current official platform.
I need urgent medical help
Do not use Anima for an urgent issue. Use NHS 111 online or call 111 when appropriate. Call 999 for a life-threatening emergency.
I need to cancel an appointment
Cambrian lists Patient Access, the NHS App, telephone on 01691 652929, or replying CANCEL to an appointment reminder text.
I want a particular Cambrian doctor
Tell the practice if you have a preferred doctor or healthcare professional. Cambrian says patients can express a preference, although availability cannot be guaranteed.
I want my test results
Cambrian recommends the NHS App as the quickest route. Otherwise, its results page says to contact reception after 2pm.
I need an evening or weekend appointment
Contact Cambrian during normal opening hours and ask about a pre-bookable Extended Access appointment. Check the location because the appointment may be at another Shropshire hub.
Cambrian Medical Centre Map and Directions
Verified address: Cambrian Medical Centre, Thomas Savin Road, Oswestry, Shropshire, SY11 1GA .
The map below is provided only as a directions aid. It is not an official Cambrian Medical Centre or NHS map.
Essential Official Sources
These are the main sources worth using after you know what you need to do. The article avoids turning the page into a directory of outbound links.
Cambrian Medical Centre FAQs
What is Cambrian Medical Centre’s phone number?
The current practice website, NHS Shropshire listing and CQC record list the telephone number as 01691 652929.
Where is Cambrian Medical Centre?
Cambrian Medical Centre is at Thomas Savin Road, Oswestry, Shropshire, SY11 1GA .
Which doctors work at Cambrian Medical Centre?
The current official staff page lists Dr Santiago Eslava, Dr Fiona G Whittingham, Dr Stephen J Ball, Dr Y Chan Pham, Dr Gulzeb Khan, Dr Crizantema Livia Ichim, Dr Mark Goulden and Dr Benjamin Barnardo.
How do I request a GP appointment at Cambrian?
For routine and non-urgent medical or administrative requests, start with Cambrian’s current Anima online-contact page. The practice says the request is reviewed and prioritised, and an appointment is offered if needed.
Can I use Anima for an urgent problem?
No. Cambrian explicitly says Anima is for routine and non-urgent medical and administrative issues. For urgent help use the appropriate NHS 111 route; call 999 for a life-threatening emergency.
Does Cambrian Medical Centre use Patient Access?
Cambrian’s current appointment page lists Patient Access as one option for cancelling or changing an appointment. Its current online consultation platform for routine and non-urgent requests is Anima.
What are Cambrian Medical Centre’s opening hours?
The current practice contact page lists normal opening hours of 8:00am to 6:30pm, Monday to Friday. Normal weekend opening is separate from pre-bookable Extended Access appointments.
What do NHS patient reviews say about Cambrian Medical Centre?
The latest CQC assessment cites 2025 National GP Patient Survey data showing 91% of respondents felt their needs were met, 89% felt listened to and 88% felt treated with care and concern. CQC also reported more than 90% recommendation in the practice’s 2025 Friends and Family Test feedback. These are survey measures, not a star rating.
Is it easy to contact Cambrian Medical Centre?
CQC’s latest assessment reports that 64% of 2025 survey respondents found the practice website easy to use for contact, compared with a 51% national figure. Telephone access was reported at 51%, compared with 53% nationally.
What is Cambrian Medical Centre’s CQC rating?
The current CQC record for Cambrian Surgery displays an overall rating of Good, with Good ratings for Safe, Effective, Caring, Responsive and Well-led. The latest report was published on 18 September 2025.
How do I get my test results?
Cambrian strongly recommends the NHS App as the quickest route for viewing test results where they are available. Otherwise, its practice guidance says patients can contact reception after 2:00pm.
Can I request an evening or weekend GP appointment?
Cambrian says pre-bookable Extended Access appointments are available through local Shropshire GP hubs in weekday evenings and at weekends. Contact Cambrian during normal opening hours and confirm the location offered before travelling.