Hillview Medical Centre GP Surgery: Doctors & Booking 2026
This guide helps patients use Hillview Medical Centre in Redditch without wasting time: address, phone number, map, appointment routes, urgent same-day help, NHS App options, registration, repeat prescriptions, care navigation, enhanced access and what to do when the GP surgery is closed.
Hillview Medical Centre Redditch: phone, address and booking answer
Hillview Medical Centre is an NHS GP surgery at 60 Bromsgrove Road, Redditch, Worcestershire, B97 4RN. The main phone number is 01527 66511. Patients can request urgent appointments for today by phone or by visiting reception during weekday surgery hours, while routine appointments can be requested by phone, reception, NHS App/online access routes, and practice online services. Care navigators may ask what you need help with so they can direct you to the most suitable GP, nurse, pharmacist or other health professional.
Hillview Medical Centre address, phone number and official GP details
Use this section when you need the basic surgery details quickly. For time-sensitive appointments, always check the official practice site or call reception because GP access routes can change.
| Item | Verified detail | Patient note |
|---|---|---|
| Practice name | Hillview Medical Centre | NHS GP surgery in Redditch. |
| Address | 60 Bromsgrove Road, Redditch, Worcestershire, B97 4RN | Use this for maps, taxi drop-off and route planning. |
| Phone | 01527 66511 | Call this number for appointment, reception and practice queries. |
| NHS registration status | Listed by NHS as currently accepting new patients | Check again before applying because lists can change. |
| CQC rating | Overall: Good | CQC ratings can be reviewed over time. |
Practical tip: If you are calling about an appointment, have your date of birth, NHS number if known, current medication list and a short reason ready. Reception/care navigation questions are used to direct you to the right clinician, not to block access.
How to book a GP appointment at Hillview Medical Centre
Hillview Medical Centre offers several appointment routes. The right route depends on whether your issue is urgent today, routine, suited to a nurse, prescription-related, or better handled by another NHS service.
Urgent appointment today
For urgent same-day help Monday to Friday, call 01527 66511 or visit the surgery reception during stated weekday reception hours. Explain clearly that you need urgent help today.
Routine appointment
Routine appointments can be requested by phone, reception, NHS App and online access routes. The practice may use your information to choose the most suitable clinician.
Care navigator questions
When you contact the surgery, a care navigator may ask what you need help with. This helps route you to a GP, nurse, pharmacist, healthcare assistant or another service.
Call script for faster booking
Do not over-share private details at reception if you are uncomfortable. Give enough information to route the request safely. You can say “personal medical issue” and ask whether a clinician can call you back if the matter is sensitive.
Hillview Medical Centre doctors: how to see the right health professional
You may not always need a GP doctor. Many common problems can be handled faster by a nurse, pharmacist, healthcare assistant, physiotherapist, midwife or another trained clinician.
GP doctor
Best for new or complex symptoms, medication changes, referrals, ongoing condition reviews, mental health concerns, diagnosis questions and problems that have not improved.
Practice nurse
Often suitable for cervical smears, chronic disease reviews, injections, travel advice where offered, dressings and some routine monitoring.
Pharmacy or NHS App route
Repeat prescription, minor cough/cold symptoms, contraception questions or medication queries may be better handled by pharmacy, online services or a non-GP clinician first.
Booking shortcut: When reception asks what the problem is, mention the outcome you need: “blood pressure review,” “repeat medication issue,” “new symptom,” “fit note,” “test result,” or “urgent same-day advice.” That helps them route the request faster.
Hillview Medical Centre booking decision tool
Use this tool to choose the safest first step. It is not medical advice, but it can stop you choosing the wrong route.
Choose what you need today
Select the closest situation and follow the practical next step.
Hillview Medical Centre map: 60 Bromsgrove Road, Redditch B97 4RN
Use the map for directions, but also plan your arrival. GP appointments can be short, and arriving late may mean you need to rebook.
Address for navigation
Use 60 Bromsgrove Road, Redditch, Worcestershire, B97 4RN in Google Maps, taxi apps or sat nav.
Arrival buffer
For your first visit, arrive early enough for parking, reception check-in and any forms. Do not arrive at the exact appointment time if you need help at reception.
Bring details
Bring your NHS number if known, medication list, appointment message and any forms requested by the practice.
How to register with Hillview Medical Centre
NHS currently lists Hillview Medical Centre as accepting new patients. Registration status can change, so check the NHS listing and the practice website before starting.
Check the official NHS listing
Confirm Hillview Medical Centre is still accepting new patients. NHS listings are a helpful first check, but practice capacity can change.
Use the practice registration route
Use the official practice website, NHS App or call reception to ask about new patient registration. Follow the practice’s latest process.
Prepare your basic details
Have your full name, date of birth, address, phone, email, previous GP details, NHS number if known, medication list and health conditions ready.
Set up online access
After registration, ask how to use the NHS App or online services for booking, repeat prescriptions and viewing parts of your GP record.
Registration note: Do not send private medical documents through a random third-party site. Use only the official NHS/practice registration route.
Hillview Medical Centre repeat prescriptions and NHS App access
Repeat prescriptions should normally be requested through the safest official route. The NHS App and practice online services can reduce phone waiting and help you track requests.
NHS App
Use the NHS App where enabled to request repeat medication, manage nominated pharmacy details and view messages or record access.
Medication deadline
Do not wait until the last dose. Request repeat medication early enough for GP approval, pharmacy processing and any medication reviews.
Urgent supply issue
If you are running out of essential medication, call the surgery or ask a pharmacist for the correct NHS route. For serious symptoms, use urgent care advice.
Hillview Medical Centre enhanced access appointments
The practice appointment information says enhanced access appointments may be offered in evenings and weekends, including appointments within the Primary Care Network. This may mean you are seen remotely or at another local GP practice.
Evening/weekend option
If normal weekday times are difficult, ask reception about enhanced access appointments. Availability and location can vary by demand and clinician type.
May be at another practice
Enhanced access may involve another PCN practice, a phone appointment or remote consultation. Confirm the location before travelling.
Ask this exact question: “Is this appointment at Hillview Medical Centre, by phone, online, or at another PCN practice?” This prevents missed appointments and wrong-location visits.
Hillview Medical Centre urgent help: GP, NHS 111, pharmacy or 999?
Choosing the correct route matters. Some symptoms need 999, some need NHS 111, some can be managed by pharmacy, and some are suitable for a same-day GP request.
| Situation | Best first step | Why |
|---|---|---|
| Life-threatening symptoms | Call 999 or go to emergency care | Do not wait for GP triage in an emergency. |
| Urgent today, not life-threatening | Call Hillview Medical Centre or use NHS 111 | You may need same-day GP advice or a different urgent service. |
| Minor common condition | Pharmacy first where suitable | A pharmacist may be faster for minor illness advice. |
| Dental issue | Dentist or NHS 111 dental route | GP surgeries generally cannot treat teeth and gum problems. |
Safety note: This guide is not medical advice. If someone may be seriously ill or injured, call 999 immediately.
Before you contact Hillview Medical Centre: quick checklist
A little preparation helps the surgery route your request faster and reduces repeat calls.
Appointment preparation helper
Choose your reason for contacting the surgery.
Good information to give
- When the problem started
- Main symptom or request
- Medication and allergies
- Whether symptoms are getting worse
- Any hospital letter or test date
Common booking mistakes
- Calling without knowing medication names
- Waiting until medication runs out
- Not checking if the appointment is phone or face-to-face
- Going to the wrong PCN enhanced-access location
- Using a GP for dental-only problems
Official Hillview Medical Centre links
Use official links for final confirmation because GP surgery pages, appointment systems and registration status can change.
Official practice appointments
Use the practice appointment page for urgent/routine appointment routes, NHS App and enhanced access information.
Open Appointment InfoNHS GP profile
Use NHS.uk to check current address, registration status, facilities and profile details.
Open NHS ProfileCQC profile
Use CQC for inspection rating, regulated service details and contact information.
Open CQC ProfileSource verification: This guide uses official NHS, practice and CQC-style public information. It does not invent fees, private charges, hidden doctor names, fake reviews or unsupported walk-in claims.
Hillview Medical Centre FAQ
The main phone number for Hillview Medical Centre in Redditch is 01527 66511.
Hillview Medical Centre is at 60 Bromsgrove Road, Redditch, Worcestershire, B97 4RN.
You can request appointments by calling the surgery, visiting reception during surgery hours, or using NHS App/online access routes where available. The practice may ask what you need help with to route you to the correct clinician.
The practice appointment information says urgent appointments for today can be requested Monday to Friday by phone or by visiting the surgery. For life-threatening symptoms, call 999. For urgent non-life-threatening advice, use NHS 111 if needed.
NHS currently lists Hillview Medical Centre as accepting new patients. Check the official NHS profile and practice website before applying because registration status can change.
CQC lists Hillview Medical Centre with an overall rating of Good. Check the CQC profile for the latest inspection information.
The practice appointment information says enhanced access appointments may be available in the evening and at weekends. These may be remote or at another Primary Care Network practice, so confirm the location before attending.
GP surgeries generally cannot treat teeth and gum problems. Contact a dentist or use NHS 111 dental advice if the problem is urgent.