Lewisham GP Access Without Confusion
Use this guide before calling Lewisham Medical Centre, checking GP partners, reading reviews, booking an appointment, using Accurx Triage, ordering repeat prescriptions, asking for a fit note, registering, or travelling to Lee High Road.
Key details: CQC lists the practice as run by Dr Sarah Hawxwell and Mr Sunil Gupta, rated Overall Good, and the official practice site lists Monday–Friday 8am–6:30pm access.
What Do You Need from Lewisham Medical Centre Today?
Pick the task first. Each card gives the route, what to prepare and the official link.
Book a GP appointment
- Phone during opening hours.
- Use online portals / Accurx Triage.
- Visit reception if needed.
Leave or read reviews
- Use Google Maps or NHS Find a GP.
- Use FFT after care/treatment.
- Use complaints route for unresolved concerns.
Order repeat prescription
- Use Patient Access or NHS App.
- Or use official prescription form.
- Prepare nominated pharmacy details.
Request fit note
- 7 days or less: self-certify.
- More than 7 days: use form/NHS App.
- Do not use urgent appointment just for a note.
Chase result / referral
- Use Patient Access or NHS App first.
- Use official results/referral form if needed.
- Use the patient’s details if acting for someone else.
Closed or urgent?
- Closed and urgent: NHS 111.
- Life-threatening: 999.
- Bank holidays: use NHS out-of-hours advice.
GP Partners / Provider: What CQC Lists
People search “Lewisham Medical Centre GP partners” because they want to know who runs the service. CQC’s public profile is the safest verified source for this.
Dr Sarah Hawxwell
CQC lists Lewisham Medical Centre as provided and run by Dr Sarah Hawxwell and Mr Sunil Gupta.
Mr Sunil Gupta
CQC lists Mr Sunil Gupta alongside Dr Sarah Hawxwell as provider/run-by details for the service.
CQC status
CQC lists Lewisham Medical Centre as Overall: Good at 308 Lee High Road.
Lewisham Medical Centre Reviews, FFT and Complaints
Reviews are useful, but they should not be treated like medical evidence. Use reviews to understand patient experience, and use the complaints route if you need the practice to investigate something specific.
| Review / feedback route | Use it for | What to include |
|---|---|---|
| Google Maps review | Public experience feedback and quick star/comment review. | Keep it factual and avoid sharing private health details. |
| NHS Find a GP review | NHS-facing public feedback. | Use clear service details: appointment, reception, clinician, access or follow-up. |
| Friends and Family Test | Quick anonymous NHS service feedback after care or treatment. | Answer how likely you are to recommend the service and why. |
| Patient Participation Group | Ongoing practice improvement discussions. | Use it if you want to help shape services rather than report one incident. |
| Formal complaint | Unresolved concern about care, communication, access or treatment. | Give date, patient details, what happened, what outcome you want. |
Phone, Address, Email and Opening Hours
Phone
020 8318 0190. The practice says phone is its preferred contact method.
Address
308 Lee High Road, London, SE13 5PJ. Use full postcode because Lewisham has multiple GP results.
lewccg.g85023-general@nhs.net. Do not use email for emergency symptoms.
| Day | Official listed hours | Patient note |
|---|---|---|
| Monday | 8am-6:30pm | Phone early for appointment demand peaks; around 8am can be busy. |
| Tuesday | 8am-6:30pm | Routine GP, admin and prescription requests. |
| Wednesday | 8am-6:30pm | Use enhanced access if offered outside usual hours. |
| Thursday | 8am-6:30pm | Check for training closures if announced. |
| Friday | 8am-6:30pm | Do not leave prescriptions or fit-note requests until late Friday. |
| Saturday | Closed | Enhanced access may be offered through the PCN, possibly at another surgery. |
| Sunday / Bank holidays | Closed | Use NHS 111 if urgent and not life-threatening. |
Appointments and Accurx Triage: Step-by-Step
Lewisham Medical Centre says patients can book appointments by phone, online portals, or visiting reception. The online route uses Accurx Triage for health advice, appointment requests and administrative support.
Start with the right route
Phone 020 8318 0190, use Accurx Triage / online portals, or visit reception during opening hours.
Give the reason clearly
The practice says it may ask basic questions to make sure you are booked appropriately.
Use Accurx for non-emergency requests
Accurx can be used for appointment requests, health advice and admin support without phoning the surgery.
Cancel early if not needed
Cancel by calling reception, using the confirmation-text link, NHS App, Patient Access or online system if booked online.
Arrive on time
The practice says if you arrive more than 10 minutes late, it cannot guarantee you will be seen.
Online Services and NHS App
The official online-services page says patients can use online services to book appointments, order repeat prescriptions and view medical records using a computer, tablet or smartphone.
NHS App
Use it for repeat prescriptions, fit-note requests, health-record access and NHS 111 online where enabled.
Proxy access
Proxy access can help parents, carers of adults or anyone helping someone manage GP health and care.
Accurx Triage
Request an appointment between 8am and 6:30pm and ask for administrative support from the surgery.
Repeat Prescriptions: Patient Access, NHS App or Form
Lewisham Medical Centre points patients to Patient Access or the NHS App for repeat prescriptions. A form route is also available.
| Prescription need | Best route | Prepare | Common mistake |
|---|---|---|---|
| Routine repeat | Patient Access or NHS App. | Medicine name, strength, nominated pharmacy. | Calling without medicine details. |
| Cannot use app | Use the official prescription form or contact reception. | Name, DOB, postcode, phone, pharmacy name/address, medication required. | Using someone else’s details if requesting for another person. |
| Medication review due | Follow practice review request before repeat issue. | BP readings, blood results, side effects or questions if relevant. | Ignoring review messages. |
| Urgent medicine when closed | NHS 111 urgent medicine advice where appropriate. | Medicine box, dose, NHS number if known, pharmacy details. | Using 999 for routine repeat medication. |
Fit Notes, Sick Notes and Medical Reports
The official forms make two important points: Lewisham Medical Centre cannot issue a fit note if you have been unwell for 7 days or less, and some new private medical-report requests are temporarily paused.
7 days or less
Use the online self-certification form. The practice says it cannot issue a fit note for 7 days or less.
More than 7 days
Use the official sick-note form or NHS App route. Include start date, sick days and reason.
Private reports paused
From 18 February, new non-NHS private medical reports are paused, with exceptions for safeguarding, court-ordered, NHS-requested, DWP factual reports, SARs and earlier reports.
Results and Referrals: What to Do First
The official patient forms say registered patients can view results and referrals using Patient Access or the NHS App. There is also a results/referral form if you need to chase something.
Check app first
Use Patient Access or NHS App if your online access is set up.
Use result/referral form
Provide first name, last name, DOB, postcode, email, phone and name of result/referral.
Use patient details
If completing the form for another person, use that person’s details, not your own.
Register with Lewisham Medical Centre
The official site says it is registering new patients, and NHS also shows the surgery is currently accepting new patients.
Use online registration
The practice says the easiest and quickest route is the online registration form.
Register in person if needed
You can also come to the surgery and the reception team can help.
Children under 16
An adult family member can register children by providing the required information and submitting the form on their behalf.
Prepare useful details
NHS number if known, current address, contact details, previous GP, medicines, allergies and long-term conditions.
Transport, Parking and Accessibility
Rail
Official contact page says Hither Green Station and Blackheath Station are about 10 minutes’ walk.
Bus
Bus routes listed: 122, 178, 261, 321, 621 and N21, around 3 minutes’ walk.
Car
Street parking is listed. Plan extra time because Lee High Road can be busy.
Accessibility
Disabled parking, disabled toilet, induction loop, step-free access and wheelchair access are listed.
Interpreter
Tell reception if you need an interpreter, BSL, accessible format or contact in a different language.
Chaperone
You are entitled to have a chaperone during any consultation, examination or procedure.
Useful Services Listed by the Practice
The official appointment page lists several services that patients often search separately.
Long-term condition checks
Annual or more frequent checks for long-term conditions.
Cervical screening
Smear/cervical screening service information is available on the practice site.
Mental health reviews
Review appointments focus on mental health and wellbeing support.
Baby/postnatal checks
Baby checks and postnatal checks are listed practice services.
Child vaccinations
Childhood routine vaccinations are listed among practice services.
Travel vaccines
Travel vaccine information is available for people travelling outside the UK.
Enhanced access
Late evening, early morning and Saturday appointments may be offered through the PCN.
Medical reports
New private reports are temporarily paused except specified categories.
Lewisham Medical Centre Search Confusion to Avoid
| Search | Risk | Correct action |
|---|---|---|
| Lewisham Medical Centre GP partners | Third-party staff lists can be stale. | Use CQC provider/run-by details and the official site for current services. |
| Lewisham Medical Centre reviews | Star ratings may not explain context. | Use Google/NHS reviews for experience, FFT for service feedback, complaint route for investigation. |
| Lewisham Medical Centre opening hours | CQC old inspection text may mention historic extended hours. | Use official current contact page: Mon-Fri 8am-6:30pm, weekends closed. |
| Lewisham Care Partnership | Different organisation with multiple surgeries. | This page is for Lewisham Medical Centre at 308 Lee High Road, SE13 5PJ. |
| Medical report request | Private reports may be paused. | Check official forms before submitting paid/private report requests. |
Lewisham GP Route Planner
Choose your task and get the next step. This tool runs only in your browser.
Select your task above.
Copy-and-Use Scripts
Appointment request
Hello, I’m registered at Lewisham Medical Centre. My main problem is ______. It started ______. It is getting worse/better/same. I take ______. My best callback time is ______.Review / complaint
I want to give feedback about ______ on ______. What happened was ______. The impact was ______. The outcome I would like is ______.Prescription form
Medicine required: ______. Strength/dose: ______. Nominated pharmacy: ______. I have ______ days left. I am requesting for myself / another patient.Result/referral chase
I am chasing a result/referral called ______. The test/referral date was ______. I checked NHS App/Patient Access on ______. Please confirm if a message is available.Map: Lewisham Medical Centre, Lee High Road
Use the map for 308 Lee High Road, London, SE13 5PJ. Check the official contact page or Google Maps before travelling for training closures, bank holidays or temporary changes.
Official Links After You Know the Right Task
Use these for live action. This guide helps you choose the right route first.
Lewisham Medical Centre FAQs
What is Lewisham Medical Centre’s address?
Lewisham Medical Centre is at 308 Lee High Road, London, SE13 5PJ.
What is Lewisham Medical Centre’s phone number?
The official practice phone number is 020 8318 0190, and the practice says phone is its preferred contact method.
What are Lewisham Medical Centre opening hours?
The official contact page lists Monday to Friday 8am to 6:30pm. Saturday and Sunday are closed, and the practice is closed on bank holidays.
Who are the GP partners or providers for Lewisham Medical Centre?
CQC lists Lewisham Medical Centre as provided and run by Dr Sarah Hawxwell and Mr Sunil Gupta.
What is Lewisham Medical Centre’s CQC rating?
CQC lists Lewisham Medical Centre as Overall: Good.
How do I book an appointment?
You can book by calling the practice, using online portals including Accurx Triage, or visiting reception during opening hours.
Can I use Accurx Triage at Lewisham Medical Centre?
Yes. The official online-services page says Accurx Triage can be used to request an appointment and ask for administrative support from the surgery.
How do I order repeat prescriptions?
Use Patient Access or the NHS App. The official patient forms also include a prescription form asking for patient details, pharmacy details and medication required.
How do I request a fit note?
If you have been unwell for 7 days or less, the practice says it cannot issue a fit note and points to self-certification. For more than 7 days, use the official sick-note form or NHS App route.
How do I leave a review?
The official feedback page says patients can leave a review on Google Maps or NHS Find a GP, use the Friends and Family Test, speak to staff, or join the Patient Participation Group.
How do I complain to Lewisham Medical Centre?
The practice says you can raise concerns with staff, use the feedback/complaint form, or contact the Patient Experience Manager. Complaints should usually be made within 12 months.
Is Lewisham Medical Centre accepting new patients?
The official website says it is registering new patients, and the NHS profile says the surgery is currently accepting new patients.
Is there parking and public transport nearby?
The official contact page lists street parking, Hither Green and Blackheath stations about 10 minutes’ walk away, and bus routes 122, 178, 261, 321, 621 and N21 about 3 minutes’ walk away.
What should I do when Lewisham Medical Centre is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms or immediate danger.