Rosemary GP Booking Hub
Use this guide before booking a GP appointment, using SystmConnect, finding Rosemary Medical Centre doctors, requesting repeat medication, checking test results, registering, asking about fit notes, or visiting 2 Rosemary Gardens in Parkstone.
Important: this page is for Rosemary Medical Centre in Poole, Dorset — not Rosemary Surgery in Finchley, Rosemary Street Health Centre in Mansfield, or other similarly named services.
What Do You Need from Rosemary Medical Centre Today?
Start with the task. Each card gives the best route, what to prepare, and the common mistake to avoid.
I need a doctor appointment
- Use the relevant SystmConnect health form.
- Available during core hours: Mon-Fri 8am-6:30pm.
- Give one main problem and timing clearly.
I need repeat medication
- Use online services or repeat request form.
- Email: rosemary.prescription@dorsetgp.nhs.uk.
- Phone requests are not accepted for repeats.
I need test results
- Results are available after 11am Monday-Friday.
- Use SystmConnect, phone or visit.
- Visit/phone route is listed between 11am and 4pm.
I want doctors / team
- Use the official team page for live staff details.
- Doctor names include Dr Alex Johnstone and Dr David Broadley.
- CQC registration lists partners for legal provider context.
I need a sick note
- More than 7 days off sick: request a sick note.
- Use the online sick-note request form.
- 7 days or less is normally self-certification.
The surgery is closed
- Use NHS 111 for urgent non-emergency help.
- Call 999 for life-threatening symptoms.
- Check official website for closure notices.
Booking a GP Appointment: SystmConnect and Total Triage
Rosemary Medical Centre says doctor appointment requests should use the relevant SystmConnect health form during Monday-Friday core hours. The practice update also says it has moved from eConsult to SystmConnect for online consultations and is using total triage.
Open the official appointment route
Start from the practice appointment page or the homepage SystmConnect button. Avoid old eConsult links unless the practice redirects you there.
Choose the right form
Use a health form for clinical problems. Use an admin route for letters, records, general enquiries or contact-detail changes.
Give one clear problem
Include symptom, start date, what changed today, medicines, allergies, pregnancy status if relevant and best callback time.
Wait for triage
The doctors use the information to choose the appointment, service and timeframe that fits your clinical need.
Phone if you cannot use online forms
Call 01202 723372 if you cannot use the online route or need accessibility support.
Opening Hours, Contact Routes and When Closed
The official contact page lists weekday opening and several ways to contact the practice. Use the table before calling, emailing or travelling.
| Need | Official detail | Best patient action |
|---|---|---|
| General opening | Monday-Friday 8:00am-6:30pm | Use SystmConnect, phone or visit during listed opening hours. |
| Saturday / Sunday | Closed | Use NHS 111 if urgent and not life-threatening. Call 999 for emergencies. |
| Main phone | 01202 723372 | Prepare name, date of birth, task, urgency and callback number. |
| Admin enquiry | SystmConnect form or reception.rosemary@nhs.net | Use admin email for admin matters, not emergencies or urgent symptoms. |
| Repeat prescription | rosemary.prescription@dorsetgp.nhs.uk or online/letterbox route | Do not request routine repeats by phone. |
Repeat Prescriptions: Email, Letterbox and Online Requests
The official prescription page gives three practical points: online routes are easiest, phone requests are not accepted for repeats, and there is a dedicated prescription email.
| Prescription task | Correct route | Prepare this | Avoid this delay |
|---|---|---|---|
| Routine repeat | Online service / NHS account where enabled | Medicine name, strength, dose, quantity and chosen pharmacy. | Ordering by phone when the practice says repeat requests are not taken over the phone. |
| Email request | rosemary.prescription@dorsetgp.nhs.uk | Full name, DOB, medicine details and pharmacy. | Using the admin reception email for repeat prescriptions. |
| Paper request | Black letterbox outside front door, right side next to news board | Repeat slip or written list of exact medicines. | Dropping forms outside listed access times without checking site notices. |
| Medication not on repeat list | SystmConnect / practice review route | Reason, previous issue, dose, urgency and who prescribed it before. | Assuming all regular medicines are automatically repeat items. |
| Medicine running out | Contact early; NHS 111 if closed and urgent | Medicine box, dose, how many days left and pharmacy details. | Waiting until the last tablet, especially before weekends or bank holidays. |
Test Results: When to Ask and What Route to Use
The official test-results page says results are available from the surgery after 11:00am Monday to Friday. It points patients to SystmConnect, phone or visiting between 11am and 4pm.
After 11am
Do not call before the listed result window unless symptoms are worsening or urgent.
SystmConnect
Use the online form to ask about results where appropriate.
Phone route
Call 01202 723372 during the listed results window.
Privacy
Results are normally discussed only with the patient unless permission is recorded.
Rosemary Medical Centre Doctors and Care Team
Searchers often want doctor names, but the useful answer is also who may handle the task: doctor, nurse, health visitor, reception/admin or another NHS professional.
| Team / source | Official detail | What this means for patients |
|---|---|---|
| Practice team page | Doctors shown include Dr Alex Johnstone and Dr David Broadley. | Use the team page for live names and qualifications before requesting a specific GP. |
| CQC registration | CQC registration lists partners including Dr David Charles Broadley, Dr Emma Louise Evans, Dr Louise Anne Goddard and Dr Alex Johnstone. | CQC partner list is legal/provider context, not a booking rota. |
| Practice statement | The practice says it has doctors, nurses, health visitors, reception and admin staff. | Your request may be handled by the most suitable professional, not always a named GP. |
| Reception/admin team | Admin staff may deal with booking, letters and records. | Give enough detail so your request is routed safely and efficiently. |
| Health visitors / nursing team | The practice highlights family-practice and safeguarding responsibilities. | Families, vulnerable adults and children may be routed through appropriate support. |
New Patient Registration at Rosemary Medical Centre
The NHS profile currently shows The Rosemary Health Centre / Rosemary Medical Centre at 2 Rosemary Gardens is accepting new patients. Always confirm live status through the NHS profile and official registration page before applying.
Check the correct surgery
Use Poole BH12 3HF. Do not confuse it with Finchley N3, Mansfield NG19 or other Rosemary results.
Prepare medicine details
Have your current medication list, allergies, nominated pharmacy and previous GP details ready.
Use official forms
Start from the practice registration page or NHS profile, not a third-party directory form.
Fit Notes and Sick Notes
The official sick-note page says if you have been off sick for more than 7 days, you can request a sick note or extension through the request form.
7 days or less
Use self-certification unless your employer has a specific internal process.
More than 7 days
Use the official sick-note request form for a new fit note or extension.
Hospital care
If hospital treated the problem, the hospital may need to issue your fit note or discharge paperwork.
Home Visits and Housebound Help
The appointment page says home visits can be requested using the appointment options. The flu vaccination page also notes that if a patient is housebound and unable to attend the surgery, a home visit can be arranged for that facility.
Prepare before requesting
- Why the patient cannot travel.
- Symptoms and when they started.
- Medication, allergies and recent hospital letters.
- Best callback number and carer details.
Use urgent care instead when needed
If the patient is severely unwell, collapsed, struggling to breathe, has chest pain, stroke symptoms or serious injury, do not wait for a routine home-visit request. Use 999.
Online Services: NHS App, SystmOnline and Patient Access
The online-services page says patients can use online access to book/check/cancel appointments, order repeat prescriptions, see parts of the GP record, and view communications between the GP surgery and other services where enabled.
NHS App
Useful for NHS account access, prescriptions, records and NHS services where enabled by the practice.
SystmOnline / Patient Access
Online services may need identity verification, username/password setup and registration details from the surgery.
Admin tasks
Use official online forms for updating details, contact preferences, carer status and basic health questionnaire where available.
CQC Rating and Services
CQC lists The Rosemary Medical Centre as Overall: Good. CQC also lists Good ratings across safe, effective, caring, responsive and well-led categories, with the latest inspection published in April 2016 and a later review in July 2023 that did not trigger reassessment.
Overall rating
CQC lists the practice as Overall: Good.
Registered services
CQC lists services including maternity/midwifery, family planning, treatment of disease/disorder/injury, surgical procedures, and diagnostic/screening procedures.
Use correctly
CQC is useful for quality context, not live appointment availability or same-day access.
Avoid Wrong Rosemary Medical Centre Search Results
“Rosemary Medical Centre” is not a single national result. Check the city, postcode and phone before booking, registering or travelling.
| Search result | Risk | Correct check |
|---|---|---|
| Rosemary Medical Centre Poole / Parkstone | This is the target page. | 2 Rosemary Gardens, Parkstone, Poole, BH12 3HF. Phone 01202 723372. |
| Rosemary Surgery Finchley | Different London GP surgery. | Finchley result uses 2 Rosemary Avenue, London N3 2QN. |
| Rosemary Street Health Centre Mansfield | Different Mansfield health centre / practice area. | Mansfield result uses NG19 postcode and 01623 phone numbers. |
| Rosemary Health Centre wording | NHS profile may display as The Rosemary Health Ctr. | Check it still shows 2 Rosemary Gardens, Poole, BH12 3HF. |
| Old eConsult links | The practice says it moved from eConsult to SystmConnect. | Start from the official practice website and live SystmConnect links. |
Rosemary Medical Centre Route Planner
Choose your task and get a practical next step. This runs only in your browser.
Select your task above.
Copy-and-Use Call / SystmConnect Scripts
SystmConnect clinical request
My main problem is ______. It started ______. It is better / worse / the same. I have tried ______. I take ______. I am available for a call at ______.Prescription request
I need repeat medication ______, strength ______. I have ______ days left. My nominated pharmacy is ______. Is a medication review or monitoring needed?Test result question
I had a test on ______. I understand results are available after 11am Monday-Friday. Has the GP reviewed it, and is there a message attached?Home visit request
The patient cannot attend surgery because ______. Symptoms started ______. Today the main concern is ______. Best callback number is ______. A carer is / is not present.Map: Rosemary Medical Centre Poole
This map points to 2 Rosemary Gardens, Parkstone, Poole, BH12 3HF. Always verify appointment instructions and opening details before travelling.
Official Links After You Know the Right Task
Use this guide to choose the route first. Then use official links for live details, because forms, hours, registration status and contact routes can change.
Rosemary Medical Centre FAQs
Where is Rosemary Medical Centre?
Rosemary Medical Centre is at 2 Rosemary Gardens, Parkstone, Poole, Dorset, BH12 3HF.
What is the Rosemary Medical Centre phone number?
The main phone number listed by the practice is 01202 723372.
What are Rosemary Medical Centre opening hours?
The official contact page lists Monday to Friday 8:00am-6:30pm. Saturday and Sunday are closed.
How do I book a doctor appointment?
The official appointment page says to request a doctor’s appointment Monday to Friday, 8am-6:30pm, by completing the relevant SystmConnect health form. The request is then triaged by doctors.
Does Rosemary Medical Centre use eConsult?
The practice update says it has moved from eConsult to SystmConnect for online consultations. Use the live official website route before completing any online form.
How do I order repeat prescriptions?
Use online services, the repeat prescription request form, the black letterbox outside the front door, or email rosemary.prescription@dorsetgp.nhs.uk. The practice says repeat prescription requests are not taken over the phone.
When can I ask for test results?
The official test-results page says results are available after 11:00am Monday to Friday. It points patients to SystmConnect, phone 01202 723372, or visiting between 11am and 4pm.
Who are the doctors at Rosemary Medical Centre?
The official team page lists doctors including Dr Alex Johnstone and Dr David Broadley. CQC registration also lists partners including Dr David Charles Broadley, Dr Emma Louise Evans, Dr Louise Anne Goddard and Dr Alex Johnstone.
Is Rosemary Medical Centre accepting new patients?
The NHS profile for The Rosemary Health Ctr at 2 Rosemary Gardens currently shows the surgery is accepting new patients. Verify live status before applying.
What is the email address for Rosemary Medical Centre?
The official contact page lists reception.rosemary@nhs.net for administrative enquiries. Prescription requests should use rosemary.prescription@dorsetgp.nhs.uk, not the general admin email.
What should I do when Rosemary Medical Centre is closed?
Use NHS 111 online or call 111 for urgent non-emergency help. Call 999 for life-threatening symptoms or serious injury.
What is the CQC rating for Rosemary Medical Centre?
CQC lists The Rosemary Medical Centre as Overall: Good. The CQC page also lists Good ratings across safe, effective, caring, responsive and well-led categories.