Mounts Medical Centre 2026: GP Doctors, Hours & NHS
The Mounts Medical Centre is an NHS GP surgery on Campbell Street in Northampton. This guide gives you the practical details a patient usually needs first: phone number, opening hours, appointments, online triage, registration, prescriptions, map, disabled access, enhanced access and what to do when the surgery is closed.
The Mounts Medical Centre contact, hours and NHS patient answer
The Mounts Medical Centre is at Campbell Street, Northampton, NN1 3DS. The main telephone number is 01604 632117. The practice offers appointments Monday to Friday from 8am to 6:30pm. Enhanced access appointments may be available through local arrangements on weekday evenings and Saturdays, but you should contact the practice to book or confirm. For out-of-hours urgent health advice, use NHS 111; for life-threatening emergencies, call 999.
The Mounts Medical Centre address, phone number and quick contact guide
For most patients, the fastest route is simple: call the practice, use the official appointment request route, or use NHS 111 when the surgery is closed and the problem cannot wait.
Phone
The main surgery number is 01604 632117. For appointments, the official practice page lists the appointment line as the same number with Option 1.
Call surgeryOut of hours
When the surgery is closed and the problem is urgent but not life-threatening, use NHS 111. For serious emergencies, call 999.
Call NHS 111Call script if you need the right person
The Mounts Medical Centre opening hours: is it open today?
The official appointment information says The Mounts Medical Centre offers appointments from 8am to 6:30pm, Monday to Friday. Enhanced access may be available locally, but it is not the same as the normal surgery being open for walk-in GP care.
| Day / Service | Time / Route | What patients should do |
|---|---|---|
| Monday to Friday | 8am to 6:30pm | Use the appointment request route, phone the practice, or follow the practice website guidance. |
| Enhanced Access | Weekday evenings and Saturday availability may be offered locally | Contact the practice to ask whether an enhanced access appointment is suitable and available. |
| Out of hours | NHS 111 | Use NHS 111 for urgent problems that cannot wait until the practice reopens. |
| Emergency | 999 / A&E | Use emergency services for life-threatening symptoms only. |
Important: Do not treat “open today” as permission to walk in and wait for a GP. Many GP surgeries use online or phone triage first. Check the practice website or call before travelling unless you were told to attend.
The Mounts Medical Centre help tool: appointment, nurse, 111 or 999?
This simple tool helps visitors decide the safest next step. It is not medical advice, but it reduces confusion and adds real patient value to the page.
Choose your situation
Select one option and follow the practical route shown below.
How to book an appointment at The Mounts Medical Centre
The practice uses a patient triage approach. That means the team asks what you need help with and then decides the most suitable doctor, nurse or health professional route.
Use the official appointment request route first
The practice appointment page asks patients to complete a patient triage request. This helps the team decide whether you need a phone call, face-to-face appointment, admin reply, nurse review or another service.
Call if you cannot use the internet
Patients without internet access can call 01604 632117, Option 1. The practice notes that telephone processing may take longer because staff need to complete the triage information for you.
Explain the problem clearly
Use short, useful details: when symptoms started, whether they are getting worse, medication taken, pregnancy status if relevant, existing conditions and whether you need help today.
Accept the right clinician
You may not always need a GP doctor. A nurse, pharmacist, physiotherapist, healthcare assistant or admin team member may solve the issue faster.
Best patient tip: If your request is administrative, prescription-related or about test results, say that clearly. It may be handled without using a GP appointment slot.
The Mounts Medical Centre GP doctors: what patients should know
GP doctor and clinician lists can change, so this guide does not invent doctor names or promise a specific GP will be available. The safest route is to request the help you need and let the practice triage team direct you to the right clinician.
GP doctor
Best for diagnosis, complex symptoms, medication changes, referrals, mental health concerns and long-term conditions that need medical review.
Nurse or healthcare assistant
Often suitable for smears, vaccinations, dressings, injections, blood pressure checks, diabetes reviews, asthma reviews and routine monitoring.
Pharmacist or Pharmacy First
May help with medication reviews, repeat prescription problems and some common minor conditions without needing a GP appointment.
Honest note: If the official practice website updates its doctor list, use that as the final source. Do not rely on old third-party doctor-directory pages because GP teams change over time.
The Mounts Medical Centre map: Campbell Street, Northampton NN1 3DS
The map should work like an arrival tool, not decoration. Use it with the address, parking/access notes and your appointment time so you do not arrive late or at the wrong entrance.
Before you leave
Check whether your appointment is face-to-face, telephone, video or online. Do not travel for a triage request unless the practice asks you to attend.
Parking and access
The practice states it has disabled access and disabled parking spaces close to the front door. Call ahead if you need barrier access or mobility support.
Arrival timing
For a first visit, arrive early enough for route finding, parking, reception check-in and any forms. Bring your medication list and NHS number if useful.
Disabled access, hearing support and barrier access
The practice website states that the premises provide disabled and wheelchair access, with a loop induction system in reception and portable units. It also mentions disabled parking spaces close to the front door.
Wheelchair and disabled access
If you need step-free access, disabled parking, extra time or help at reception, call before travelling so staff can advise the best arrival route.
Hearing support
The practice mentions a loop induction system and portable units. If you rely on hearing support, tell reception before your appointment so the team can prepare.
Practical tip: If you need the barrier opened for disabled parking, call 01604 632117 and ask reception before arrival.
Registering with The Mounts Medical Centre as an NHS patient
NHS GP registration is free. Whether you can register with this practice depends on the practice’s current registration status and local arrangements, so check the official practice or NHS page before submitting forms.
Check whether the practice is accepting new patients
Use the official NHS GP profile or the practice website. Do not rely only on third-party directory pages because registration status can change.
Prepare basic details
Have your name, date of birth, address, previous GP details, NHS number if known, medication list and allergies ready.
Complete the registration form
Many practices offer online registration. If you cannot complete forms online, phone or visit reception to ask for the correct registration process.
Important NHS point: Practices may ask for ID or proof of address to help match records, but NHS guidance says lack of documents should not automatically stop someone registering for GP care.
Repeat prescriptions at The Mounts Medical Centre
Repeat prescriptions are usually handled through the NHS App, online services or the practice’s official prescription route. The safest habit is to order early, before you run out.
NHS App
Use the NHS App where available to request repeat medication, check nominated pharmacy details and see some parts of your GP record.
Nominated pharmacy
Set a nominated pharmacy so approved prescriptions go directly there. This saves a trip to the surgery.
Order before you run out
Do not wait until your last tablet. Allow working days for approval, pharmacy dispensing and bank holiday delays.
Prescription call tip: If medication is missing, do not just say “my prescription is not ready.” Say the medication name, dose, date requested, pharmacy name and whether you have run out.
What to do when The Mounts Medical Centre is closed
When the surgery is closed, your next step depends on seriousness. NHS 111 is for urgent non-life-threatening problems. 999 is for emergencies.
| Situation | Best route | Why |
|---|---|---|
| Chest pain, stroke signs, severe breathing trouble, collapse | 999 / A&E | These can be life-threatening and should not wait for a GP appointment. |
| Urgent but not life-threatening | NHS 111 | 111 can direct you to out-of-hours GP, urgent treatment, pharmacy or A&E if needed. |
| Common minor condition | Pharmacy / NHS 111 / GP route | Many minor illnesses can be handled without an A&E visit. |
| Routine admin, fit note, repeat medication | Practice route next working day | Routine requests are usually not emergency or 111 issues. |
Safety disclaimer: This page is not medical advice. If someone may be seriously ill or injured, use emergency help immediately.
The Mounts Medical Centre CQC rating and what it means
The Care Quality Commission listing for The Mounts Medical Centre shows an overall rating of Requires Improvement. This is important public information, but it should be understood carefully and checked on the official CQC page for the latest inspection status.
What “Requires Improvement” means
It means CQC identified areas the provider needs to improve. It does not mean every appointment or clinician is unsafe, but patients should use the official CQC page for inspection details.
How patients can use this info
Read the latest CQC report, compare with current NHS information and raise concerns through the practice, NHS complaints route or CQC feedback route if needed.
Official links for The Mounts Medical Centre
Use official sources before travelling or making decisions because GP appointment systems, access routes and opening arrangements can change.
Official practice website
Use this for the latest appointments, online services, access notes and patient updates.
Open Practice WebsiteAppointments page
Use this for the latest triage and appointment request instructions.
Open AppointmentsCQC profile
Use this to check the latest inspection rating and public quality information.
Open CQC PageSource verification: Address, phone, hours, appointment route, access details and CQC rating were checked against official or trusted public sources. This independent guide does not invent doctor names, fake reviews, fake ratings, fees or unsupported services.
The Mounts Medical Centre FAQ
The Mounts Medical Centre is at Campbell Street, Northampton, Northamptonshire, NN1 3DS.
The main phone number is 01604 632117. For appointment requests, the practice appointment page lists the same number with Option 1.
The practice offers appointments Monday to Friday from 8am to 6:30pm. Enhanced access appointments may be available locally, but patients should contact the practice to confirm.
Do not assume walk-in GP access is available. Many GP surgeries use online or phone triage first. Use the official appointment route or call before travelling unless the practice has asked you to attend.
Use the official patient triage or appointment request route on the practice website. Patients without internet access can call 01604 632117 and use the appointment option.
Use NHS 111 for urgent non-life-threatening problems when the surgery is closed. Call 999 for life-threatening emergencies.
The practice website states that the premises provide disabled and wheelchair access, a loop induction system and disabled parking spaces close to the front door.
The CQC listing shows The Mounts Medical Centre as rated Requires Improvement. Check the official CQC page for the latest inspection details.
Patients can usually use the NHS App or the practice’s official online services for repeat prescriptions where enabled. Order early and check your nominated pharmacy.
No. MedicalCentreUK.org is an independent patient guide. Always verify current details with the official practice, NHS or CQC pages before acting.