Torkard Hill Medical Centre: Phone, Address and Hours Made Practical
Torkard Hill Medical Centre is an NHS GP practice on Farleys Lane in Hucknall. Its main reception number is 0115 963 3676, and the surgery publishes standard opening hours of 08:00–18:30 Monday to Friday.
Those basic details are useful, but they do not tell the whole story in 2026. GP appointment requests now use Total Triage, online request capacity can close before the building closes, enhanced-access appointments follow a separate timetable, and two remaining staff-training afternoons affect normal hours later this year.
Emergency and Urgent Help When the Surgery Is Closed
Torkard Hill is a GP practice, not an emergency department. Its current opening-hours guidance directs patients to NHS 111 when urgent help is needed outside normal surgery access.
Call 999. Do not wait for an online GP form or routine callback.
Use NHS 111 online or telephone 111.
Torkard Hill’s current guidance says NHS 111 can advise whether an urgent treatment or primary-care service is appropriate.
Enhanced-access evening and weekend GP appointments are pre-bookable routine appointments. Torkard Hill explicitly says they are not an emergency service.
Torkard Hill Medical Centre Phone Number and Address
Main reception
Use reception for practice access questions, assistance with the GP triage form, nurse or healthcare-assistant appointment routing and other administrative enquiries.
Practice address
Torkard Hill Medical Centre
Farleys Lane
Hucknall
Nottingham
Nottinghamshire
NG15 6DY
NHS data identifies Torkard Hill Medical Centre as an active general practice with organisation code C84053.
Torkard Hill Medical Centre Opening Hours
The practice’s opening page, reviewed in January 2026, publishes standard opening from 08:00 to 18:30 Monday to Friday. It is closed on bank holidays.
| Day | Standard opening | Patient access note |
|---|---|---|
| Monday | 08:00–18:30 | GP triage requests open from 08:00 until daily capacity is reached. |
| Tuesday | 08:00–18:30 | Standard weekday opening unless a specific closure is announced. |
| Wednesday | 08:00–18:30 | Online clinical requests may close earlier if capacity is reached. |
| Thursday | 08:00–18:30 | Check the staff-training dates below before travelling. |
| Friday | 08:00–18:30 | Plan routine requests before the weekend. |
| Saturday | Normal surgery closed | Pre-booked enhanced-access appointments may operate separately. |
| Sunday | Normal surgery closed | Use NHS 111 when urgent non-emergency help is needed. |
Remaining Torkard Hill Training Closures in 2026
Torkard Hill publishes planned protected-learning closures. As of 21 September 2026, two listed 2026 dates remain.
Practice closes from 12 noon.
Practice closes from 12 noon.
GP Appointments: Torkard Hill Uses Total Triage
The appointment system changed in August 2025. Torkard Hill moved GP, mental-health and physiotherapy requests to a Total Triage model using AccuRx.
Start the request from 08:00
The current appointment page says requests can be submitted from 08:00 Monday to Friday until capacity is reached.
Submit one form for one problem
Torkard Hill specifically asks patients to complete one form per problem and provide brief information about the issue.
Use the website, NHS App or reception support
In the NHS App, the practice directs patients to Services → Contact your GP about a health problem. Reception can complete the form with people who need help, either over the telephone or at the surgery.
The practice reviews the request
Triage is used to assess urgency and decide which healthcare professional or service is most appropriate.
Follow the response you receive
The practice may offer an urgent or routine appointment, direct you to another appropriate professional or provide self-referral/self-care information where a GP appointment is not required.
If you need a deeper explanation of the current AccuRx process, see our Torkard Hill Total Triage and online GP guide .
Evening and Weekend Appointments
Torkard Hill also publishes pre-bookable routine enhanced-access appointments.
Routine appointments are available up to 20:00 on weekdays. Contact reception to book.
The practice also publishes weekend routine appointments. Ask reception for current availability and location.
Which Torkard Hill Phone Route Do You Actually Need?
Not every number below belongs to the GP surgery. This table separates the main reception number from external test services that Torkard Hill currently tells patients to contact directly.
0115 963 3676
Torkard Hill reception, appointment-form support, practice enquiries and appropriate appointment routing.
111
NHS 111 for urgent non-life-threatening medical help when the practice is closed.
0115 844 0565
Torkard Hill’s test page directs patients to this number to book blood tests at Hucknall Health Centre on Curtis Street.
0115 875 4568
The practice currently directs X-ray appointment booking to Nottingham City Hospital / Queen’s Medical Centre through this number.
Repeat Prescriptions: Do Not Phone in a Routine Request
Torkard Hill publishes three main ways to request monthly repeat medication.
NHS App
Order eligible repeat medication and check the status of the request where this is available in your NHS account.
SystmOnline
The practice also lists SystmOnline as a repeat-prescription route.
Repeat slip
Patients can leave the repeat prescription slip with reception.
Tests and Results: Torkard Hill’s Local Routes
Torkard Hill’s own test page is unusually detailed. The correct next step depends on what investigation was ordered and who ordered it.
| Test / result | Published route | Important detail |
|---|---|---|
| Blood test | Hucknall Health Centre, Curtis Street. Book on 0115 844 0565. | Take the paper or electronic request form supplied by the clinician. |
| X-ray | Nottingham City / Queen’s Medical Centre. Book on 0115 875 4568. | Follow the instructions supplied with the referral. |
| ECG | Performed at Torkard Hill. | Speak to reception to arrange it with a healthcare assistant. |
| GP-requested result | NHS App, SystmOne Airmid, SystmOnline or call the practice after 14:00. | This applies to results from tests arranged by the GP practice. |
| Hospital-requested result | Contact the hospital or clinic team that ordered it. | Hospital results generally go back to the consultant or nurse who requested them. |
Dropping off requested samples
If a clinician has asked you to return a urine, stool, sputum or another suitable sample, Torkard Hill currently asks for samples to be dropped off Monday–Thursday before 16:00 and Friday before 11:30, because samples cannot be stored overnight.
Registering With Torkard Hill Medical Centre
Torkard Hill says people who live within its practice area are welcome to register and describes online registration as the easiest route.
Check the practice area first
Use the catchment information on Torkard Hill’s new-patient page before entering personal registration details.
Use the current online registration route
Start from Torkard Hill’s own new-patient or online-services page so that you reach the registration service currently used by the practice.
Ask reception if digital registration is difficult
The practice says its reception team can guide patients through registration.
Set up NHS App access after registration
This can reduce later phone calls for repeat prescriptions, records and supported online services.
If Torkard Hill does not cover your home address, our NHS GP and medical centre finder explains how to search by postcode and check a practice before registering.
Home Visit Requests
Torkard Hill asks patients who believe they require a home visit to make the request before 11:00.
The practice says a GP will contact the patient to discuss the request and decide whether a visit is appropriate. Its published rule limits home-visit requests to people who are housebound or too unwell to attend the practice.
Accessibility and Public Transport
- Torkard Hill says there are no steps in the building.
- A disabled toilet is available.
- The practice says a wheelchair is available for patient use while visiting.
- Clear internal signage is provided and reception can assist patients who need help.
- The practice lists Vedonis Park on Farleys Lane as a nearby bus stop, served by Hucknall Connect.
- It also lists Long Hill Rise on Watnall Road, served by route 34.
If a particular access feature is essential to your visit, confirm it with reception before travelling.
Torkard Hill in Hucknall’s Local NHS Network
Torkard Hill’s own patient information identifies the practice as part of Byron Primary Care Network. The network brings Hucknall GP practices together with community services, social care, the district council and voluntary organisations.
Another nearby GP guide
If you are comparing local practices rather than looking for Torkard Hill specifically, see our Stenhouse Medical Centre Arnold guide .
Nottingham city comparison
Our Wollaton Park Medical Centre guide shows how booking times and urgent/routine phone routes can differ between Nottingham-area practices.
Torkard Hill Medical Centre CQC Rating
The Care Quality Commission currently displays an overall rating of Good for Torkard Hill Medical Centre.
Overall rating
Good
Published report
CQC’s current record shows the report published on 20 September 2016.
Later data review
CQC reviewed available information on 6 July 2023 and said it had not found evidence requiring reassessment of the rating at that stage.
CQC currently shows Good ratings across Safe, Effective, Caring, Responsive and Well-led.
Map: Torkard Hill Medical Centre, Hucknall
Torkard Hill Medical Centre
Farleys Lane
Hucknall
Nottingham
Nottinghamshire NG15 6DY
This map is a directions aid only and is not an official NHS or Torkard Hill Medical Centre map.
Official Pages for Final Checks
Use these pages before relying on a live appointment, training closure or service arrangement.
Torkard Hill Medical Centre FAQs
What is Torkard Hill Medical Centre’s phone number?
The main reception number is 0115 963 3676.
Where is Torkard Hill Medical Centre?
The practice is at Farleys Lane, Hucknall, Nottingham, Nottinghamshire, NG15 6DY.
What are Torkard Hill Medical Centre’s opening hours?
Standard opening hours are 08:00–18:30 Monday to Friday. The surgery is closed on bank holidays. Planned training closures can alter these hours.
How do I request a GP appointment at Torkard Hill?
The practice uses Total Triage. Requests can be submitted from 08:00 Monday to Friday through the practice’s online form or NHS App until daily capacity is reached. Reception can assist patients who cannot complete the form themselves.
Can reception help me complete the Torkard Hill online form?
Yes. Torkard Hill says reception can help by telephone on 0115 963 3676 or in person at the surgery.
Are evening and weekend appointments available?
Yes. Torkard Hill publishes pre-bookable routine enhanced-access appointments up to 20:00 on weekdays and also offers weekend appointments. Contact reception for current availability and location.
How do I order a repeat prescription?
Torkard Hill lists the NHS App, SystmOnline and dropping the repeat slip at reception. Routine repeat-prescription requests cannot be taken by telephone.
How do I get test results from Torkard Hill?
Results for tests arranged by the GP practice can be viewed through the NHS App, SystmOne Airmid or SystmOnline, or requested by calling the practice after 14:00. Hospital-requested test results should generally be followed up with the hospital or clinic that ordered them.
How do I register with Torkard Hill Medical Centre?
Torkard Hill says people living within its practice area are welcome to register and describes online registration as the easiest route. Start from the practice’s current new-patient page.
What should I do when Torkard Hill Medical Centre is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. Call 999 for a life-threatening emergency.