Littlewick Ilkeston Medical Centre 2026: eConsult-style Rapid Health, GP appointments, hours and NHS help
Littlewick Medical Centre is an NHS GP surgery at 42 Nottingham Road, Ilkeston, Derbyshire DE7 5PR. Many patients search for “eConsult” because they want an online GP request. At Littlewick, the practical route is the official online tool / Rapid Health system for urgent, routine and admin requests, with phone or reception support for patients who cannot use online forms.
Use this number for: appointment-form help, urgent same-day support if online is difficult, home-visit requests, prescription questions after 10am, registration support, test-result route questions, access needs, interpreter/chaperone requests or if you are unsure whether GP, pharmacy, NHS 111 or 999 is the right service.
Littlewick Medical Centre
42 Nottingham Road
Ilkeston
Derbyshire
DE7 5PR
The practice also lists The Dales branch at The Village, West Hallam, DE7 6JA. Check your appointment location before travelling.
Open directionsGoogle and Bing search-intent map for Littlewick Medical Centre Ilkeston
Patients search this topic in many different ways: “Littlewick Medical Centre Ilkeston Derbyshire”, “Littlewick Medical Centre eConsult”, “Rapid Health”, “online tool”, “GP appointment”, “opening times”, “phone number”, “repeat prescriptions”, “Medicine Order Line”, “SystmOnline”, “NHS App”, “test results”, “sick note”, “new patient registration”, “The Dales West Hallam”, “CQC rating” and “Ilkeston GP near me”. Each phrase has a different practical need, so this guide covers the intent behind the search instead of repeating keywords.
| Search phrase | What the patient usually means | Practical answer in this guide |
|---|---|---|
| Littlewick Medical Centre eConsult | The patient wants an online GP consultation or appointment request. | Use the official online tool / Rapid Health route, not a random third-party eConsult link. |
| Rapid Health Littlewick | The patient wants to submit a medical or admin request without waiting in a phone queue. | Use the online tool Monday to Friday, 8am to 6:30pm, and choose the right request type. |
| GP appointment today | The patient needs urgent same-day or next-day advice. | Use the urgent appointment online route, or call/visit if you cannot use the online tool. |
| Repeat prescriptions | The patient needs regular medicine and wants to know timing. | Use NHS App, Medicine Order Line, medication form or paper request; allow at least 3 working days. |
| Medicine Order Line | The patient wants to order medication by phone. | Use 0115 855 0260 and only order when down to the last 7 days of tablets. |
| The Dales West Hallam | The patient is checking whether Littlewick has a branch site. | The Dales is listed at The Village, West Hallam, DE7 6JA with shorter branch hours. |
| CQC rating | The patient wants official quality information. | CQC lists Littlewick Medical Centre as Overall Outstanding, with latest review data in 2023. |
Patient decision hub: GP, online request, pharmacy, NHS 111 or 999?
This quick hub helps patients choose the safest service before calling, submitting an online form or travelling to Nottingham Road.
I need urgent GP help today or tomorrow
Use the official online tool during weekday opening hours. If you cannot use the tool, phone 0115 932 5229 or visit reception and ask for help completing it.
I need a routine appointment within 7 days
Use the online tool Monday to Friday, 8am to 6:30pm. The practice will ask what you need help with so you see the right professional.
I need a nurse, smear, wound check or BP check
Use the Questions and Admin tool on Rapid Health, or contact the practice by phone or in person.
I need repeat medication
Use NHS App, Medicine Order Line, medication query route or paper request. Do not wait until your last tablet.
I need help when closed
Use NHS 111 online or call 111. Use 999 for life-threatening symptoms or a serious mental health emergency.
I might be sent to On Day Service
Patients calling for an appointment may be directed the same day to the Ilkeston and Long Eaton On Day Service with an advanced practitioner.
Littlewick Medical Centre and The Dales branch
Littlewick’s main site is on Nottingham Road in Ilkeston. The practice also lists The Dales branch in West Hallam. Always check your appointment confirmation, because your appointment could be phone, face-to-face at the surgery, or another local primary care service.
| Site | Address / phone | Patient note |
|---|---|---|
| Littlewick Medical Centre | 42 Nottingham Road, Ilkeston, Derbyshire, DE7 5PR Phone: 0115 932 5229 | Main surgery site. Use this address for most map searches and GP correspondence. |
| The Dales | The Village, West Hallam, DE7 6JA Phone: 0115 932 5229 | Branch site with shorter opening hours. Check before travelling. |
| NHS profile address | Nottingham Road, Ilkeston, Derbyshire, DE7 5PR | NHS.uk lists the GP surgery at Nottingham Road and shows it accepting new patients. |
Opening hours and extended access
The official contact page lists Littlewick Medical Centre as open Monday to Friday from 8am to 6:30pm, with Saturday and Sunday closed. The Dales branch has shorter hours. The official page also describes extended access appointments outside normal surgery hours through reception and NHS 111.
| Service / day | Listed access | Patient tip |
|---|---|---|
| Littlewick Monday to Friday | 8am to 6:30pm | Use the online tool during opening hours where possible. |
| Littlewick Saturday / Sunday | Closed | Use NHS 111 for urgent help that is not an emergency. |
| The Dales Monday to Thursday | 8am to 12:30pm | Branch access is shorter, so confirm before travelling. |
| The Dales Friday | 2:30pm to 5:30pm | Check appointment location and branch availability. |
| Extended access | Evenings Monday to Friday, plus Saturdays and bank holidays at local hubs | Book through reception or NHS 111 as directed. |
| Cancel out of hours | 0300 1000 404 listed by the practice | Use this if you need to cancel an extended/out-of-hours appointment. |
How to request a Littlewick GP appointment
The official appointments page says urgent appointments for today or tomorrow and routine appointments within the next 7 days should use the online tool Monday to Friday, 8am to 6:30pm. If you cannot use the online tool, you can call 0115 932 5229 or visit the surgery, and a receptionist will complete the online form on your behalf.
Call 999 for life-threatening symptoms. Use NHS 111 if the surgery is closed and the issue is urgent but not life-threatening.
Use it for urgent, routine and admin routes. The practice asks questions to match you with the right doctor, nurse or health professional.
For GP symptoms, explain the health issue. For smear tests, contraceptive reviews, wound checks or blood pressure checks, use Questions and Admin or contact the practice.
You may be offered a phone consultation, face-to-face appointment, text/email contact or another suitable service.
Phone or visit reception. The official guidance says reception can complete the online form for you.
Use your Rapid Health confirmation email, NHS account/NHS App, phone, or reply CANCEL to your reminder text.
Hello, my name is [name]. My date of birth is [date of birth]. I am registered with Littlewick Medical Centre. I cannot use the online tool / I need help today / I need a routine appointment. My main problem is [one clear sentence]. What is the safest next step?
Littlewick Medical Centre eConsult: what patients usually mean
Some people search “Littlewick Medical Centre eConsult” because they want an online consultation. The current practical wording on the official site points patients to the online booking tool and Rapid Health. So, if you are looking for eConsult, use the official Littlewick online request route rather than searching for a separate eConsult brand page.
| Search wording | What it means in practice | What to do |
|---|---|---|
| eConsult | Online GP consultation or written request. | Use the official online tool / Rapid Health link from Littlewick’s website. |
| Online tool | Appointment, triage or admin request route. | Use Monday to Friday, 8am to 6:30pm. |
| Rapid Health | Online patient triage for medical/admin requests and self-care information. | Use the official practice link only. |
| PATCHS / Accurx / Klinik / SystmConnect / Engage | These names may appear on GP platform templates or search snippets. | Trust the active official route shown by Littlewick’s website at the time you use it. |
Rapid Health and online request troubleshooting
Rapid Health can help you submit medical and administrative requests, get self-care information and access the right care without sitting in a phone queue. But the form only works well if the details are clear.
Write the main problem first
Start with one clear sentence: “I have chest tightness,” “I have a painful ear,” “I need a fit note,” or “I need a medication query.”
Add timing and change
Say when it started, whether it is getting worse, what you tried and whether you have a temperature, pain, bleeding, breathlessness or rash.
Say what you need
Examples: GP advice, nurse appointment, medication review, test result, sick note, admin letter, or help deciding the right service.
If the form is closed or fails
Call the surgery during opening hours, use NHS 111 when closed, or use 999 for danger signs.
I have had [symptom] for [time]. It is [getting worse / not improving / affecting sleep / affecting work]. I have tried [medicine or self-care]. I take [regular medicines]. I am worried because [reason]. I can speak by phone today on [number].
Before you call or submit a form: patient checklist
Have these details ready so reception or the online system can route you faster and more safely.
Repeat prescriptions, Medicine Order Line and 3-working-day timing
The official prescriptions page says the easiest way to order repeat prescriptions is through your NHS account / NHS App. You can also use the admin query form, phone the Medicine Order Line on 0115 855 0260, use the Derbyshire MOL online form, or bring a paper request to the surgery Monday to Friday from 8am to 6pm. The practice says to order when you are down to your last 7 days of tablets and allow at least 3 working days before collection from the pharmacy.
| Prescription route | Best for | Patient tip |
|---|---|---|
| NHS App / NHS account | Most repeat medicines. | Shows your repeat medicines and doses so you can select what you need. |
| Medicine Order Line | Patients who prefer phone support. | Call 0115 855 0260; order only when down to the last 7 days. |
| Admin query / medication form | Medication questions or requests that need explanation. | Include medicine name, dose, pharmacy and reason. |
| Paper form at surgery | Patients who cannot use digital or phone routes. | Bring it Monday to Friday from 8am to 6pm. |
| Pharmacist advice | Side effects, minor illness, over-the-counter medication. | Pharmacists can answer many medicine questions without a GP appointment. |
| Requested before 12 noon on | Prescription usually ready after 4pm on | Planning tip |
|---|---|---|
| Monday | Thursday | Do not wait until Wednesday if you need medicine for the weekend. |
| Tuesday | Friday | Check pharmacy stock early. |
| Wednesday | Monday | Weekend delays apply. |
| Thursday | Tuesday | Bank holidays can extend this. |
| Friday | Wednesday | Order earlier if travelling. |
NHS App, SystmOnline and online services login
The official online services page says NHS App and SystmOnline can help patients order repeat prescriptions, book/check/cancel appointments, see parts of the GP record, view medicines, vaccinations and test results, and see communications between the GP surgery and other services.
NHS App
Use NHS App for repeat prescriptions, health advice, GP record access where enabled, referrals and appointment tools.
SystmOnline
Register through the surgery, verify identity, secure username/password and log in with details exactly as shown.
Record access
You may see medicines, allergies, vaccinations, test results and parts of your health record where enabled.
Login safety
Never share NHS login codes, passwords or medical record access with unofficial websites, callers or messages.
Helpful NHS App video for prescriptions and online access
This video is useful if you want to understand how the NHS App can help with repeat prescriptions and GP services. Always follow Littlewick Medical Centre’s own Rapid Health, SystmOnline and prescription instructions.
Test results and what to do if you are waiting
Use NHS App or online services where enabled. If a hospital consultant ordered the test, the hospital department or consultant secretary may be the correct team to chase. If symptoms are worsening, do not wait silently for results.
GP-ordered and hospital-ordered results often follow different routes.
NHS App or SystmOnline may show results after they are filed/reviewed.
Normal, satisfactory, repeat test, borderline and abnormal can mean different actions.
For result questions, use the online admin/test result route or phone reception for guidance.
Use the online tool, NHS 111 or 999 depending on urgency.
Sick notes and fit notes
The official fit-note page says if you have been off sick for more than 7 days, you can request a sick note by submitting an admin query through the online request form, or by phoning/visiting the surgery from 10am to 6pm. If you have been off sick for 7 days or less, your employer should not ask for medical evidence; you can self-certify.
7 days or less
Use self-certification. Your employer should not normally ask for GP medical evidence.
More than 7 days
Use the admin query route, phone or visit from 10am to 6pm.
Hospital care
If hospital treated you, ask the hospital team whether they should issue evidence or a discharge note.
Employer letters
Some non-NHS work letters may be private work and may have a fee. Ask before requesting.
Home visits: who they are for
The official appointments page says home visits are for patients who are housebound and should be requested before 10:30am so the emergency GP can triage and arrange a suitable visit. The page also explains that the final decision rests with the assessing clinician.
| Situation | Likely route | Important note |
|---|---|---|
| Truly housebound | Request before 10:30am | Explain why the patient cannot leave home because of physical or psychological illness. |
| Temporary housebound problem | Ask for clinical triage | Examples may include severe illness or sudden loss of mobility. |
| Can leave home with minimal assistance | Usually attend clinic/surgery | The official guidance says not all transport difficulty qualifies for a home visit. |
| Emergency symptoms | Call 999 | Do not wait for a GP home visit. |
Register with Littlewick Medical Centre
NHS.uk currently says Littlewick Medical Centre is accepting new patients. The official registration page says Littlewick accepts patients living within its surgery boundary lines and provides an online NHS registration option, paper forms and a new patient questionnaire. It also says you do not need proof of address, immigration status, ID or an NHS number.
Use the official postcode/boundary checker before completing forms.
Use NHS online registration, collect a New Patient Pack, or print paper forms from the official page.
Name, address, contact details, previous GP, regular medicines, allergies, carers and NHS number if known.
The official page says this appointment is recommended, although not compulsory.
Do not run out while records transfer from your previous GP.
Services and local same-day On Day Service
Littlewick’s official services pages include primary care access, online consultations, repeat prescriptions, sick/fit notes, test results, online services, sexual health routes, and the Ilkeston/Long Eaton On Day Service. Patients calling for an appointment may be directed to the On Day Service the same day with an advanced nurse practitioner or advanced care practitioner where appropriate.
CQC rating and how to read reviews
CQC lists Littlewick Medical Centre as Overall: Outstanding. CQC lists Safe and Caring as Good, and Effective, Responsive and Well-led as Outstanding. CQC’s latest review in July 2023 said it had not found evidence needing reassessment at that stage. Patient reviews are useful, but official CQC information should be read alongside recent patient feedback because appointment systems and online access can change.
Official rating
Overall Outstanding is CQC’s formal rating for the service profile.
Latest review note
CQC reviewed data in July 2023 and did not find evidence to reassess the rating at that stage.
Read reviews fairly
Look for recent patterns around phone access, online tool access, prescriptions, kindness and follow-up.
Use feedback routes
If something needs action, use official practice feedback or complaint routes rather than only leaving a public review.
Feedback, complaints and admin letters
If something goes wrong, write down what happened before contacting the practice. A clear timeline helps staff investigate and respond. For urgent symptoms, use clinical help first; do not use complaint routes instead of urgent medical advice.
Include date, time, site, phone call, online request, prescription, result or appointment details.
Say how it affected care, medication, work, family responsibilities, safety or access.
Examples: explanation, correction, callback, medication review, appointment review or formal response.
The practice may need authority before discussing another patient’s record.
Littlewick Medical Centre map and directions
Main address: Littlewick Medical Centre, 42 Nottingham Road, Ilkeston, Derbyshire, DE7 5PR. Use the map for planning only. Confirm your appointment site, time and access needs before leaving home.
Before travelling
Check appointment time, site, clinician type, whether you need a sample, medication list, forms, ID, glasses, hearing aids or mobility support.
If you are late
Call reception quickly. Some nurse, blood test, wound care or time-limited clinics may not be able to run late safely.
If you need The Dales branch
Use The Dales, The Village, West Hallam, DE7 6JA, and check branch opening hours first.
If someone else is driving
Send the exact site name and postcode so they do not go to the wrong place.
What to do when Littlewick Medical Centre is closed
The official contact page says NHS 111 is available 24 hours a day, 365 days a year, and 999 should be used for life-threatening emergencies. It also says out-of-hours surgery cover is provided by Derbyshire Health United and extended access appointments may be booked through reception or NHS 111.
| Problem | Use this service | Examples |
|---|---|---|
| Life-threatening emergency | Call 999 | Chest pain, stroke signs, severe breathing difficulty, heavy bleeding, collapse, not responding. |
| Urgent but not life-threatening | NHS 111 online or call 111 | You need medical help now and cannot wait for the practice to reopen. |
| Minor illness or medicine advice | Local pharmacy | Coughs, colds, sore throat, tummy trouble, aches, pains and medicine questions. |
| Extended access appointment | Reception or NHS 111 as directed | Evening, Saturday and bank holiday hub appointments may be available locally. |
| Mental health crisis | NHS 111, local crisis line, Samaritans 116 123, or 999 if immediate danger | Mental health emergencies should be treated seriously. |
Official source check and reference notes
Official sources checked before writing: NHS.uk profile, Littlewick official homepage, contact page, appointment page, online services page, prescriptions page, sick/fit note page, new patient registration page, On Day Service page, services page and CQC profile / reports timeline.
Official links: NHS.uk profile · Official practice website · Contact and opening hours · Appointments · Online services · Prescriptions · Sick / fit notes · New patient registration · On Day Service · CQC profile · NHS 111
Why this page is built this way: users searching “eConsult,” “Rapid Health,” “GP appointment,” “hours,” “phone,” “repeat prescriptions,” “Medicine Order Line,” “NHS App,” “SystmOnline,” “test results,” “fit note,” “new patient registration,” “The Dales” and “CQC rating” need different practical answers. This guide separates those intents so patients can choose the correct route quickly.