Westfield Medical Centre: NHS GP, Doctors & Opening Hours

Newport NHS Wales GP • W93045 • book-on-day access

Know the doctors, call at the right time and avoid the wrong Westfield

Westfield Medical Centre in this guide is the active NHS Wales GP practice in Malpas, Newport. The practice has a book-on-the-day system for many appointments, a separate advance-booking route and a multidisciplinary team that includes GP partners and Advanced Nurse Practitioners.

One detail matters before anything else: there is also an old Westfield Medical Centre listing in Leeds. That is a different English practice record. This page is only for the Newport practice at 34 Westfield Avenue, NP20 6EY.

Malpas, Newport NP20 6EY W93045 NHS Wales 8am–10am same-day calls
Same-day or future appointment? Westfield separates the busy morning book-on-day route from routine appointments that can be arranged up to two weeks ahead.
Senior Partner Dr Beth Templeton
Care Navigation GP, ANP, nurse, pharmacist or another service
Quick answer: Westfield Medical Centre is an NHS Wales GP practice at 34 Westfield Avenue, Malpas, Newport, NP20 6EY. Reception: 01633 855521. NHS 111 Wales currently lists normal opening as 8:00am–6:30pm Monday to Friday, with weekends and bank holidays closed. Westfield’s own website says book-on-the-day appointments operate from 8:00am–10:00am Monday to Friday, while routine appointments can be booked up to two weeks ahead.
Practice Westfield Medical Centre
Telephone 01633 855521
Address 34 Westfield Avenue
NHS code W93045

This Is the Newport Westfield Medical Centre — Not the Closed Leeds Listing

A search for “Westfield Medical Centre” can produce more than one UK healthcare result. That creates a real risk of copying the wrong address, doctor names, regulator or opening times.

THIS

Westfield Medical Centre, Newport

34 Westfield Avenue
Malpas
Newport
NP20 6EY

NHS Wales practice code: W93045.

NOT

Old Leeds Westfield listing

NHS England currently marks the old standalone Westfield Medical Centre listing at The Reginald Centre in Leeds as closed.

Leeds information, CQC ratings and staff should therefore not be applied to the Newport practice.

Doctors Currently Published by Westfield Medical Centre

These names and roles come from Westfield’s current practice staff page. The distinction between partner, salaried/other GP and registrar matters: a GP registrar is a qualified doctor undertaking specialist GP training, while partnership is a practice-management role as well as a clinical one.

Dr Beth Templeton GP Senior Partner
BSc MB BCh DRCOG Dip Ther DFSRH
Dr Cerian Jones GP Partner
BM DRCOG DFSRH MRCGP
Dr Sarah Mules GP Partner
MB BCh MRCGP(2006) DFFP(2007)
Dr Clifford W Jones GP
Dr Bethan Morris GP
MB BCh (Hons) MRCGP
Dr Ishrak Tahmid GP Registrar

You May Be Better Served by an ANP, Nurse or Practice Pharmacist

Westfield’s current team is broader than its GP list. That is why reception may suggest somebody other than a doctor when you first call.

ANP

Advanced Nurse Practitioners

The practice lists Pearl Tamolang and Louise Lidbury as Advanced Nurse Practitioners.

Westfield says both are independent prescribers and can manage a wide variety of patient problems.

NURSE

Practice nurses

The published team includes Lucy Harrison and Rebecca Simpson as Practice Nurses.

HCA

Healthcare assistants

Westfield currently lists Karen Griffiths and Bethan Tayler as Healthcare Assistants.

The practice also publishes information about its resident practice pharmacist and structured medication-review service. For medicine questions or a medication review, that route may be more useful than waiting specifically for a GP.

How Westfield’s Book-on-the-Day GP System Works

Westfield’s current appointment guidance gives a clear morning timetable for patients who need an appointment that day.

Call 01633 855521 during the morning booking period

Westfield’s homepage says book-on-the-day appointments operate between 8:00am and 10:00am Monday to Friday.

Expect 8:00–8:30am to be especially busy

The practice specifically warns that its phone lines are particularly busy during the first half-hour. That is useful context if the first call does not connect quickly.

Explain what kind of help you need

Reception uses Care Navigation. You may be asked enough information to identify whether the appropriate route is a GP, Advanced Nurse Practitioner, practice nurse, pharmacist or another service.

The consultation may be telephone or face to face

Westfield says same-day appointments are released as a mixture of remote and face-to-face consultations and allocated according to clinical need.

Urgency does not automatically mean a particular named GP

The aim is to connect the patient with an appropriate care provider without asking them to start the process repeatedly.

For another Welsh practice where different booking times and digital routes need to be separated carefully, see our West Quay Medical Centre appointment guide .

Routine Appointments Can Be Booked Up to Two Weeks Ahead

If your problem does not need the morning book-on-the-day system, Westfield says routine appointments can be pre-booked up to two weeks in advance.

The practice asks patients seeking a routine future appointment to call after the morning surgery period where possible. This reduces competition with people trying to obtain on-the-day care at the busiest time.

Need help today?

Use the book-on-day morning route.

Routine follow-up?

Ask about a pre-bookable appointment up to two weeks ahead.

Prefer telephone?

Westfield publishes telephone consultations for appropriate matters.

Need another service?

Care Navigation may direct you away from a GP appointment.

Why Reception May Ask What the Appointment Is About

Westfield’s Care Navigation page explains that reception staff have been trained to help patients reach the right service rather than automatically putting everybody into a GP queue.

That can mean faster access to a nurse, pharmacist or another local health or wellbeing service when a GP is not actually the most useful first professional.

The same principle appears at other Welsh GP practices. Our Crwys Medical Centre guide explains another care-navigation model where patients may be directed to a doctor, nurse or administrative route depending on the request.

Westfield Medical Centre Opening Hours

NHS 111 Wales currently lists the following normal opening hours. Its Westfield record shows a last-updated date of 6 June 2024. Westfield’s own current website does not display a newer full weekday opening-hours table, so that source date is worth keeping visible.

Day NHS 111 Wales listed hours Patient note
Monday 8:00am–6:30pm Same-day booking period published by Westfield is 8am–10am.
Tuesday 8:00am–6:30pm Routine future appointments can be arranged separately.
Wednesday 8:00am–6:30pm Check current practice notices before making a special journey.
Thursday 8:00am–6:30pm The normal-hours listing does not automatically describe every clinic timetable.
Friday 8:00am–6:30pm Plan routine prescription and admin requests before the weekend.
Saturday Closed Use the appropriate NHS Wales out-of-hours route if care cannot wait.
Sunday Closed NHS 111 Wales is the current urgent out-of-hours service.
Bank holidays Closed Check NHS 111 Wales for the appropriate service.

If you find Welsh GP opening tables confusing because the practice door, telephone and NHS 111 listing can differ, our Cwmfelin Medical Centre hours guide shows why those different access times should not be treated as one interchangeable figure.

For Out-of-Hours Help, Use Current NHS 111 Wales Guidance

Westfield’s own website still displays an “Out of hours GP” number of 01633 744285 and also contains an old NHS Direct Wales 0845 46 47 reference.

NHS 111 Wales now lists the patient out-of-hours GP route for Westfield and Aneurin Bevan University Health Board as 111.

GP

Practice open

Call Westfield on 01633 855521.

111

Urgent and practice closed

Call 111 for the current NHS 111 Wales out-of-hours route.

999

Life-threatening emergency

Call 999.

Repeat Prescriptions: NHS Wales App, Pharmacy or Repeat Slip

Westfield says electronic prescribing is available, allowing an approved prescription to be transmitted electronically to a pharmacy chosen by the patient.

APP

NHS Wales App

Westfield currently lists the NHS Wales App as one route for ordering repeat medication.

RX

Repeat slip

Patients can still bring the repeat slip into the surgery.

PHARM

Local pharmacy

Westfield also says repeat ordering can continue through an applicable local pharmacy arrangement.

The practice’s medication-review information says its practice pharmacist supports patients with ongoing medication problems and structured medication reviews. If a repeat medicine cannot simply be reissued, a pharmacist or clinician review may be the next step.

Use the NHS Wales App Rather Than Relying on Old “My Health Online” Wording

Parts of Westfield’s service pages still contain older My Health Online wording. The practice homepage, however, now promotes the NHS Wales App for repeat prescription ordering.

NHS Wales App access requires an NHS login and appropriate identity verification for services containing personal health information. This digital-identity requirement is separate from the rules about whether somebody can register with a GP surgery.

How Westfield Describes New-Patient Registration

Westfield currently publishes a registration process for patients within its catchment area. The practice says completed registration paperwork can be returned in several ways.

Get the registration form

Westfield says forms are available from reception and also provides a downloadable registration form.

Complete every required section

The practice specifically warns that incomplete forms cannot be processed.

Return the form

Westfield lists reception, post and scanned-email return methods for its registration paperwork.

Allow practice processing time

Westfield says registration can take up to 48 hours after it receives a completed form.

Confirm the catchment if you are unsure

The practice publishes a defined Newport practice area. Contact reception before completing the process if your address is near the boundary.

If Westfield does not cover your area, use our UK NHS GP and medical-centre finder to check another surgery before sending registration paperwork.

Westfield’s ID Wording and Current Welsh NHS Registration Guidance Differ

One Westfield practice-information page says new patients should provide proof of identity and address. That should not be confused with the wider NHS Wales rule.

This does not mean every practice must accept every applicant: practice-list status and the geographic practice area can still matter. But if you do not have ordinary identity or address documents, contact Westfield rather than assuming registration is impossible.

Also keep the two processes separate: NHS Wales App identity verification can legitimately require proof of identity because it unlocks access to confidential digital health information. That is different from simply asking to register with a GP.

Home Visit Requests Should Be Made Before 10am Where Possible

Westfield asks patients requesting a home visit to contact the surgery before 10:00am where possible and provide enough information for the doctor to assess urgency.

10AM

Call early

Contact reception before 10am where possible.

GP

Clinical assessment

A doctor may telephone to discuss whether a home visit is appropriate.

HOME

Limited eligibility

Westfield states that home visits are intended for bed-bound and terminally ill patients. Lack of transport alone is not listed as a reason for a home visit.

Welsh-Language and Physical Access Information

NHS 111 Wales identifies Westfield Medical Centre as a service where Welsh is available and asks patients to contact the practice to discuss requirements.

The same NHS 111 Wales listing records disabled access: yes. It does not provide a sufficiently detailed current facility checklist for this article to promise individual features such as a particular parking bay, toilet or hearing system.

Before You Call or Travel

  • Make sure you have the Newport practice: NP20 6EY, not an old Leeds Westfield result.
  • For a same-day appointment, remember Westfield’s published 8am–10am morning booking period.
  • Expect the first half-hour of the phone line to be particularly busy.
  • Be ready to explain enough about the reason for contact for Care Navigation.
  • A same-day consultation may be telephone or face to face.
  • For routine care, ask about an appointment up to two weeks ahead rather than competing with the morning same-day queue.
  • When the practice is closed, use current NHS 111 Wales guidance rather than an old NHS Direct number.

Westfield Patient Route Helper

Open the closest match. This explains administrative routes only and does not diagnose symptoms.

I need a same-day GP or clinician appointment

Westfield says book-on-the-day appointments operate between 8am and 10am Monday to Friday. Call 01633 855521 and answer the Care Navigation questions. The resulting consultation may be telephone or face to face.

My problem is routine and can wait

Westfield publishes pre-bookable appointments up to two weeks in advance and suggests calling after the busy morning surgery period for these.

I want a particular doctor

Tell reception which GP you would prefer. Same-day clinical need and doctor availability can affect whether that person is available, so a routine future slot may be more realistic when continuity is important.

I need a repeat prescription

Westfield currently lists the NHS Wales App, local-pharmacy arrangements and the repeat slip as repeat prescription routes. A medication review may need to be handled by the practice pharmacist or clinician.

I want to register but do not have normal ID or proof of address

Contact Westfield rather than abandoning registration. Current NHS Wales guidance says a fixed address and ID are not required simply to register with a GP in Wales, although the practice area and list status can still apply.

The surgery is closed and I need urgent medical help

Current NHS 111 Wales guidance identifies 111 as the out-of-hours route. Call 999 for a life-threatening emergency.

Westfield Medical Centre Address and Map

Westfield Medical Centre
34 Westfield Avenue
Malpas
Newport
NP20 6EY
Wales

Telephone: 01633 855521.

The embedded map is provided for directions only. It is not an official Westfield Medical Centre or NHS Wales map.

Official Sources for Live Patient Tasks

Use these sources for booking, checking staff information, registration or confirming a detail that may have changed.

Westfield Medical Centre Patient Questions

Which Westfield Medical Centre does this page cover?

This page covers Westfield Medical Centre at 34 Westfield Avenue, Malpas, Newport, NP20 6EY in Wales. Its NHS Wales practice code is W93045. It does not cover the old standalone Westfield Medical Centre listing in Leeds.

What is Westfield Medical Centre’s phone number?

The current practice telephone number is 01633 855521.

Who are the doctors at Westfield Medical Centre?

The current practice staff page lists Dr Beth Templeton as GP Senior Partner, Dr Cerian Jones and Dr Sarah Mules as GP Partners, Dr Clifford W Jones and Dr Bethan Morris as GPs, and Dr Ishrak Tahmid as a GP Registrar.

How do I get a same-day appointment at Westfield Medical Centre?

Westfield says book-on-the-day appointments operate from 8:00am to 10:00am Monday to Friday. Call 01633 855521. Telephone and face-to-face consultations are allocated according to the patient’s needs during the booking process.

Can I book a routine Westfield GP appointment in advance?

Yes. Westfield says routine appointments can be pre-booked up to two weeks in advance and suggests calling after the busy morning surgery period where possible.

What are Westfield Medical Centre’s opening hours?

NHS 111 Wales currently lists normal opening as 8:00am–6:30pm Monday to Friday, with Saturday, Sunday and bank holidays closed. The NHS 111 Wales record shows a last-updated date of 6 June 2024, so check the practice for temporary changes.

What should I do when Westfield Medical Centre is closed?

NHS 111 Wales currently identifies 111 as the out-of-hours GP route for Westfield’s health-board area. Call 999 for a life-threatening emergency. Older out-of-hours and NHS Direct numbers still visible on parts of the practice website should not be treated as the primary current national route.

Can I order a Westfield repeat prescription through the NHS Wales App?

Yes. Westfield currently lists the NHS Wales App as a repeat prescription route. It also says patients can use an applicable local-pharmacy arrangement or bring the repeat slip into the surgery.

Do I need ID and proof of address to register with a GP in Wales?

Westfield’s own information asks applicants for identity and address documents, but current Welsh NHS guidance says a fixed address and ID are not required simply to register with a GP in Wales. Contact Westfield if documents are a problem; its practice-area and list rules can still apply.

Does Westfield Medical Centre offer Welsh-language and disabled access support?

NHS 111 Wales lists the practice as offering a Welsh-language service and records disabled access as available. Contact Westfield before travelling if you need a specific access, communication or language adjustment.

Last verified: 28 September 2026. Westfield’s Newport identity, doctors, same-day booking process, Care Navigation, phone number, prescription routes, registration information and home-visit rules were checked against the current practice website. Normal opening hours and current out-of-hours routing were cross-checked with NHS 111 Wales. The article deliberately separates the Newport practice from the old Leeds Westfield listing, does not import CQC ratings from England, and explains where older practice-site wording differs from current NHS Wales registration or out-of-hours guidance.