GP request, late opening or prescription? Use the right Glen Road route
Glen Road Medical Centre is the NHS GP surgery at 1-9 Glen Road, Plaistow, London E13 8RU. Its current First 4 Health patient system puts AccuRx online requests at the centre of medical and administrative contact.
The timetable also needs reading carefully: normal weekday access begins at 8am, but the practice currently publishes later opening on Tuesday and Thursday and Saturday opening as well. Those hours should not be confused with the separate 8am–6:30pm Monday-Friday online-form window.
How to Request a GP Appointment Online
Glen Road’s current appointment page uses AccuRx for online medical and administrative requests. The process is more useful than simply looking for a generic “book GP” button because the information you provide helps the practice decide what type of care is appropriate.
Start from Glen Road’s official appointment page
Open the Glen Road appointment page rather than relying on an old booking bookmark.
Select “Get Started”
The current page links to the practice’s AccuRx patient-initiated contact form.
Choose the correct request type
For a health problem, select the option for help with a medical issue. For tasks such as a sick note, test result or another non-clinical request, use the admin query route.
Complete the questions accurately
Give the information requested by the NHS form and check your contact details before submitting. Do not leave out something important simply to make the form shorter.
Submit and wait for practice review
Glen Road says forms are normally reviewed within two working days. The booking team may contact you sooner where the request requires more urgent attention.
Check the NHS App and messages
The practice says a booked appointment will appear in the NHS App. Watch for telephone calls and messages as well.
Medical Request or Admin Query?
| What you need | Start here | Why |
|---|---|---|
| New health problem | AccuRx medical issue | The request needs clinical review and appropriate appointment routing. |
| Existing problem that is getting worse | AccuRx medical issue / urgent route if necessary | The clinician needs enough information to judge timing and next steps. |
| Sick note or administrative request | AccuRx admin query | It may not require a GP consultation slot. |
| Test-result question | Admin query / NHS App where appropriate | The practice specifically lists results among admin-query examples. |
| Routine repeat prescription | NHS App | The current practice notice directs prescription requests to the NHS App. |
| Emergency | 999 / emergency care | Do not wait for online-form review. |
What Happens After You Submit the AccuRx Form?
SEND Form submitted
Your medical or administrative request enters the practice workflow.
REVIEW Team reviews it
Glen Road publishes a normal review window of up to two working days.
ROUTE Best route selected
GP, another clinician, advice or another appropriate service.
CONTACT You are contacted
Telephone, face-to-face booking or another instruction may follow.
The appointment page uses both the wording “within 2 working days” and “within 48 hours” when describing review. For weekends and bank holidays, treating the two-working-day wording as the safer expectation avoids assuming a Saturday or Sunday counts as a normal processing day.
If Your Request Looks Urgent
Glen Road says the online system can identify urgent warning signs. Depending on what you enter, it may tell you to contact the practice, NHS 111 or hospital services rather than continue with an ordinary routine request.
If a submitted form reaches a doctor and they are concerned that you need rapid assessment but are not certain hospital care is required, the practice says you may be asked to attend the surgery immediately for an emergency appointment.
Glen Road Medical Centre Opening Hours in 2026
The current First 4 Health Glen Road page publishes the following timetable. These hours are newer than the older opening pattern described in historic CQC inspection material.
| Day | Current published hours | Patient note |
|---|---|---|
| Monday | 8:00am–6:30pm | AccuRx online forms also published as available during 8am–6:30pm. |
| Tuesday | 8:00am–9:30pm | Online form still uses the published weekday 8am–6:30pm window. |
| Wednesday | 8:00am–6:30pm | Check appointment confirmation for the service and clinician booked. |
| Thursday | 8:00am–9:30pm | Later opening does not extend the published online-form window. |
| Friday | 8:00am–6:30pm | Plan routine medication before the weekend where possible. |
| Saturday | 9:00am–5:00pm | Check whether your task or appointment type is available before travelling. |
| Sunday | Closed | Use NHS 111 for appropriate urgent help that cannot wait. |
Three Different “Hours” Can Appear in Search Results
Practice opening
The Glen Road page publishes the full current building/practice timetable, including late Tuesday and Thursday hours and Saturday.
AccuRx form availability
The appointment form is separately published as open Monday-Friday from 8am to 6:30pm.
Historical CQC hours
Older regulator inspection material describes the timetable that applied around the time of that inspection. It should not override the current practice site.
Repeat Prescriptions: The Current Notice Says NHS App Only
Glen Road’s current practice page carries a prominent notice stating: prescription requests via the NHS App only. The First 4 Health prescription page also directs patients to the NHS App for online prescription ordering.
Open the NHS App
Sign into the NHS App or NHS account associated with your GP record.
Select an eligible repeat medicine
Check that the medicine appears on your current repeat list rather than sending a GP appointment request for a routine reorder.
Check the nominated pharmacy
Make sure the pharmacy shown in your NHS account is the one you intend to use.
If you are comparing another nearby Newham practice with a different prescription workflow, our Boleyn Medical Centre repeat-prescription guide explains its own online, pharmacy and written-request rules.
What Glen Road Uses the NHS App For
First 4 Health actively directs patients to the NHS App. Its current patient information highlights medical records, prescriptions and practice messaging among supported functions.
- Request eligible repeat prescriptions.
- Check appointments that have been booked into your GP record.
- Access available medical-record information.
- Use NHS account features without sharing login information with MedicalCentreUK.org or another directory.
Glen Road Provides a Live Online GP Registration Route
The current Glen Road website links directly to an online Register with a GP form configured for organisation code F84092.
Start from the Glen Road website
Use the practice’s live Glen Road registration form .
Confirm the correct surgery
Check that the registration page names Glen Road Medical Centre and code F84092 before entering private details.
Complete the form accurately
Use your current contact and address information so the practice can process the registration and match records correctly.
Contact the surgery if your address raises a question
GP registration can depend on the practice boundary and current list arrangements. Do not repeatedly submit duplicate applications if you are unsure.
A Glen Road Request May Go to Someone Other Than a Doctor
First 4 Health describes a multidisciplinary clinical team across its Newham practices. That matters because appointment navigation is designed to get the request to the professional best suited to handle it.
GP
For diagnosis, complex clinical assessment, prescribing or other work requiring a doctor.
Other clinician
Nurse practitioners, nurses, paramedics, pharmacists and other trained professionals may handle suitable problems.
Wider support
Social prescribers and health coaches can support appropriate non-medical health and wellbeing needs.
Our Forest Road Medical Centre appointment guide shows another East London example where identifying the correct GP service and appointment route matters before you call.
What to Do When Glen Road Is Closed
| Situation | Use | Reason |
|---|---|---|
| Life-threatening emergency | 999 | Do not wait for online GP review. |
| Urgent problem while GP is closed | NHS 111 | NHS 111 is available 24 hours a day and can advise on the appropriate urgent-care route. |
| Routine GP request | Glen Road AccuRx during published form hours | Routine requests belong in the normal practice workflow. |
| Routine repeat medicine | NHS App | The current Glen Road notice directs prescription requests there. |
CQC Currently Rates Glen Road Good
CQC currently displays Glen Road Medical Centre as Good overall. The active location is 1-9 Glen Road, Plaistow, London E13 8RU, with the same 020 7476 3434 number used by the current practice website.
Overall rating
CQC displays Good for the active Glen Road Medical Centre location.
Published inspection report
CQC’s current page links to the inspection report published 8 March 2018.
Later monitoring
CQC reviewed available information on 6 July 2023 and said it had not found evidence requiring reassessment at that stage.
NHS Organisation Code F84092 and Data-Security Status
The NHS Data Security and Protection Toolkit identifies Glen Road Medical Centre as F84092 at 1-9 Glen Road and lists its primary sector as General Practice (GP).
Useful identity check
The code helps confirm that an online form or NHS service belongs to the Plaistow practice rather than another similarly named service.
2025–26 Standards met
The NHS toolkit records the practice’s 2025–26 assessment as Standards met, published on 30 June 2026.
Phone, Email and Address
| Contact | Current detail | Useful for |
|---|---|---|
| Main telephone | 020 7476 3434 | Practice contact, booking support and other surgery queries. |
| Practice email | glenroad.medical@nhs.net | Current practice contact email; do not use email for emergencies. |
| Address | 1-9 Glen Road, Plaistow, London E13 8RU | Booked appointments and in-person practice access. |
| NHS code | F84092 | Confirms the correct practice in NHS and online systems. |
Related East London GP Guides
East Ham
See our Boleyn Medical Centre prescription and GP guide for another Newham surgery with its own booking and medicine rules.
Walthamstow
Our Forest Road Medical Centre appointment guide explains how to separate GP services from other clinics using the same healthcare location.
South Woodford
The Shrubberies Medical Centre online GP guide is useful for comparing eConsult, NHS App, urgent booking and enhanced-access routes elsewhere in East London.
For another nearby out-of-hours example, our Oak Tree Medical Centre NHS 111 and GP-hours guide explains the Seven Kings patient route.
Common Glen Road Booking Problems
| Problem | Why it may happen | Useful next step |
|---|---|---|
| Online form is unavailable Tuesday evening | Practice stays open later, but online forms close at 6:30pm | Use the appropriate telephone/practice route or wait for the form to reopen if the request is routine. |
| You submitted a form but have no appointment immediately | Requests are reviewed before appointment allocation | Allow the published review period and monitor phone/NHS App messages. |
| You need urgent help | Routine AccuRx review may be inappropriate | Follow the urgent instruction shown by the form or contact NHS 111/999 as appropriate. |
| You are trying to request a repeat prescription through an old route | Current Glen Road notice says NHS App only | Open the NHS App and use your current repeat-medication list. |
| Old website says different opening hours | Historical CQC/opening information remains indexed online | Use the current First 4 Health Glen Road page for 2026 planning. |
| You want a specific GP but another clinician is offered | Requests may be care-navigated to the most suitable professional | Follow the offered route or explain why continuity with a specific GP is clinically important. |
| You need care on Sunday | Current Glen Road timetable lists Sunday closed | Use NHS 111 for urgent non-emergency help; 999 for a life-threatening emergency. |
| You are not sure an online form is really Glen Road’s | Search results can surface third-party or old links | Confirm practice code F84092 and start from First 4 Health’s Glen Road page. |
Map to Glen Road Medical Centre in Plaistow
Glen Road Medical Centre
1-9 Glen Road
Plaistow
London
E13 8RU
First 4 Health describes Glen Road as being in the Plaistow area and close to Newham Hospital. The map below is provided as an independent directions aid, not as an official NHS map.
Glen Road Patient Route Planner
This tool does not diagnose symptoms. It simply maps common tasks to the practice routes described above.
Choose your task and timing above.
Official Sources for Live Action
Use these pages when you are ready to send medical information, register, order medication or check something that may have changed.
Glen Road Medical Centre FAQs
What is Glen Road Medical Centre’s phone number?
The main telephone number is 020 7476 3434. The current practice site and CQC record both list this number.
Where is Glen Road Medical Centre?
Glen Road Medical Centre is at 1-9 Glen Road, Plaistow, London, E13 8RU.
How do I book a GP appointment at Glen Road Medical Centre?
Start from the official Glen Road appointment page and use its AccuRx online form. Select the medical-issue option for a health problem and complete the requested information. The practice says requests are normally reviewed within two working days and you may then be offered a telephone or face-to-face appointment or another appropriate service.
When is the Glen Road online appointment form open?
The current appointment page says online forms are open Monday to Friday from 8:00am to 6:30pm. These form hours are separate from the practice’s later Tuesday and Thursday opening and its Saturday opening.
What are Glen Road Medical Centre’s opening hours?
The current First 4 Health practice page lists Monday, Wednesday and Friday 8:00am–6:30pm; Tuesday and Thursday 8:00am–9:30pm; Saturday 9:00am–5:00pm; and Sunday closed. Check live practice notices around bank holidays or temporary changes.
How long does Glen Road take to review an online request?
The appointment page says requests are normally reviewed within two working days and also refers to a 48-hour booking-team review. Allow for weekends and bank holidays when interpreting that timeframe.
How do I order a repeat prescription at Glen Road?
Glen Road’s current practice notice says prescription requests should be made through the NHS App. Use the repeat-medication section in your NHS account and check your nominated pharmacy before submitting.
Can I register with Glen Road Medical Centre online?
Yes. The current practice website links to an online registration form configured for Glen Road Medical Centre and NHS organisation code F84092. Use that official route and contact the practice if you have a catchment or registration question.
What is Glen Road Medical Centre’s CQC rating?
CQC currently displays an overall rating of Good. The current CQC page links to a report published on 8 March 2018, and CQC reviewed available information again on 6 July 2023 without finding evidence requiring reassessment at that stage.
What should I do if Glen Road Medical Centre is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening when the surgery is closed. Call 999 for a life-threatening emergency. Routine prescription and appointment requests should use the normal NHS App or practice route.