Oak Tree Medical Centre 2026: 111, Out of Hours GP Care
Oak Tree is searched as “Oak Tree Medical Centre,” while the official practice website uses “Oak Tree Medical Practice.” This patient guide explains NHS 111, GP out-of-hours care, phone number, address, opening hours, GP hub access, appointments, prescriptions, registration and what to do when the surgery is closed.
Oak Tree Medical Centre 111 and out-of-hours GP answer
Oak Tree Medical Centre / Oak Tree Medical Practice is at 273-275 Green Lane, Seven Kings, Ilford, Essex, IG3 9TJ. The practice contact page lists the phone number as 020 8599 3977 and the out-of-hours route as 111. Standard listed hours are Monday to Friday, 8am to 6:30pm, with Saturday and Sunday normal surgery closed. When closed, use NHS 111 online or call 111 for urgent non-life-threatening help. Call 999 for life-threatening emergencies.
Oak Tree Medical Centre: what to do first when the surgery is closed
Most people landing on this page need fast help: “Should I call Oak Tree, use NHS 111, go to a GP hub, contact a pharmacy or call 999?” Start with the safest route below.
During surgery hours
Call 020 8599 3977 from 8am for same-day appointment requests, or use the official online request route for suitable non-urgent issues.
When closed
Use NHS 111 online or call 111 if you need medical help that cannot wait until the surgery reopens, but it is not a life-threatening emergency.
Life-threatening emergency
Call 999 for severe chest pain, serious breathing trouble, stroke signs, collapse, major injury, heavy bleeding or a person who may be seriously ill.
Name check: The NHS and CQC profile use “Oak Tree Medical Centre,” while the practice website uses “Oak Tree Medical Practice.” This guide is for the Seven Kings / Ilford surgery at 273-275 Green Lane, IG3 9TJ.
Oak Tree Medical Centre out of hours: when to use NHS 111
The official opening-hours page says that between 6:30pm and 8am on weekdays, weekends and bank holidays, patients should call 111 to speak to a healthcare professional. NHS 111 online is also available as a digital route.
Use NHS 111 when the problem cannot wait
Use 111 when Oak Tree is closed and you need medical help before the next working day, but the symptoms are not a 999 emergency.
Use 111 online if suitable
NHS 111 online can assess symptoms and tell you whether to self-care, contact a pharmacy, attend a primary care centre, use urgent care or seek emergency help.
Call 111 if online is not right for you
Call 111 if the patient is a young child, you cannot use the online service, communication is difficult, or you need help explaining the symptoms.
Follow the service you are directed to
111 may direct you to a pharmacy, GP out-of-hours service, local primary care centre, urgent treatment centre, emergency department or self-care advice.
What to prepare before using 111: patient age, symptoms, when they started, current medicines, allergies, pregnancy status if relevant, temperature, pain level, recent injuries and your current location.
Should you use NHS 111, GP out-of-hours or 999?
Oak Tree’s opening-hours page specifically warns to call 999 in an emergency and mentions chest pains and shortness of breath as emergency examples. Do not wait for a GP callback if symptoms may be life-threatening.
| Situation | Best route | Reason |
|---|---|---|
| Chest pain, serious shortness of breath, stroke signs, collapse, heavy bleeding, major injury | Call 999 | These may be life-threatening and should not wait for GP opening hours or NHS 111 delay. |
| Urgent but not life-threatening | NHS 111 online or call 111 | 111 can direct you to the right urgent route when the surgery is closed. |
| Common minor illness or medicine question | Pharmacy first where suitable, or NHS 111 if unsure | A pharmacist can often advise on common minor issues, but 111 is safer if symptoms are worrying. |
| Routine GP/admin issue | Oak Tree during opening hours | Routine letters, forms, referral queries, fit-note continuation and non-urgent reviews are not usually out-of-hours emergencies. |
Safety disclaimer: This page is general information only and is not medical advice. If someone may be seriously ill or injured, call 999 immediately.
Oak Tree Medical Centre GP hub: evening and weekend appointment routes
Oak Tree’s opening-hours page describes Loxford PCN GP hub arrangements. These are not the same as normal walk-in surgery. Some appointments are pre-bookable, and some same-day access hub appointments can be booked or cancelled by GP practices, NHS 111 and local UTC.
| Hub route | Listed time/location | What it means for patients |
|---|---|---|
| Pre-bookable GP Hub | Ilford Medical Centre, Monday to Friday, 6:30pm to 9:30pm | Book in advance if suitable. This is not general walk-in reception. |
| Pre-bookable Saturday hub | Oaktree Medical Centre, Saturdays, 9am to 5pm | Saturday access is listed as pre-bookable. Do not assume you can walk in without booking. |
| Pre-bookable phone line | 0204 506 8825; weekday evening and Saturday booking hours listed by the practice | Use only for the pre-bookable appointment line as described by the practice. |
| Loxford PCN Same Day Access Hub | Mon-Fri 17:00-21:30 at Ilford Medical Centre; Sat-Sun 10:00-20:00 at Loxford Polyclinic | Appointments may be booked/cancelled by GP practices, NHS 111 and local UTC. |
Hub care is still appointment-based
Evening or Saturday hub access does not mean you should simply turn up. Use the practice route, NHS 111 or the listed hub booking route depending on urgency and availability.
Say if you can travel
If offered a hub appointment, ask where it is, whether it is phone or face-to-face, what time to arrive, and what documents or medication list to bring.
Oak Tree Medical Centre phone number, address and official details
Use the official practice website details first for day-to-day contact. The CQC listing displays a different phone number, so this guide clearly separates the current practice website number from the CQC profile listing.
| Detail | Information | Patient note |
|---|---|---|
| Practice name | Oak Tree Medical Practice / Oak Tree Medical Centre | Practice website uses “Practice”; NHS/CQC use “Centre.” |
| Address | 273-275 Green Lane, Seven Kings, Ilford, Essex, IG3 9TJ | Use this for map, taxi, registration and appointment planning. |
| Practice website phone | 020 8599 3977 | Use this as the main practice contact from the official website. |
| Out of hours | 111 | Use NHS 111 when closed and the issue cannot wait. |
| Email shown on contact page | nelondonicb.F86025discharge@nhs.net | Use only where appropriate; do not send urgent symptoms by email. |
| CQC profile | Overall rating: Good | Use CQC for service rating, not appointment booking. |
Call script: “Hello, I’m an Oak Tree patient. My name is ______ and date of birth is ______. I need help with ______. Is this best handled by the GP, nurse, pharmacist, online request, NHS App, GP hub, NHS 111 or another service?”
Oak Tree Medical Centre opening hours and open-today guide
The official opening-hours page lists the core surgery pattern as Monday to Friday, 8am to 6:30pm, with Saturday and Sunday closed. Hub and same-day access services are separate from normal surgery reception.
| Day | Listed core surgery hours | Patient planning note |
|---|---|---|
| Monday | 8am to 6:30pm | Call from 8am for same-day appointment requests where suitable. |
| Tuesday | 8am to 6:30pm | Evening hub routes may be available at Ilford Medical Centre. |
| Wednesday | 8am to 6:30pm | Check for training closures; the practice notes protected training events. |
| Thursday | 8am to 6:30pm | Use online request routes for suitable non-urgent issues. |
| Friday | 8am to 6:30pm | Do not leave prescription problems until late Friday if possible. |
| Saturday | Closed | Pre-bookable GP Hub may run at Oaktree 9am to 5pm; do not walk in without booking. |
| Sunday | Closed | Use NHS 111 if help cannot wait; call 999 for emergencies. |
Open today warning: A surgery being “open” does not guarantee a walk-in GP appointment. Many GP practices use phone, online request, care navigation, GP hub, pharmacy and NHS 111 routes.
Oak Tree 111 and out-of-hours decision tool
This tool helps visitors choose the safest next step. It is general guidance only and does not replace medical advice.
Choose the closest situation
Tap one option below and follow the route shown.
Oak Tree Medical Centre appointments: same-day, online request and GP hub
The practice appointment page says same-day appointments can be made by ringing from 8am. It also says some online requests are suitable between 9am and 3pm for issues such as test results, reviews, admin queries and continuation sick notes.
Call from 8am for same-day appointment requests
If you need help from the surgery today, contact the practice early. Reception may ask the reason so they can signpost you to the fastest and safest route.
Use online requests only for suitable problems
The official appointment page mentions online requests for test results, reviews, admin queries and some sick-note continuation requests.
Ask whether nurse care is more suitable
The practice says practice nurses can deal with many issues and patients may be seen more quickly where a nurse appointment is appropriate.
Use 111 when closed and it cannot wait
If Oak Tree is closed and the problem cannot safely wait, use NHS 111. If symptoms are life-threatening, call 999.
Online request script: “My main problem is ______. It started on ______. It is getting better / worse / staying the same. I have tried ______. I am worried because ______. I am available for a call at ______.”
Oak Tree Medical Centre prescriptions: avoid weekend medicine problems
Oak Tree’s prescription page says the practice went digital for repeat prescriptions, asks patients to give 48 working hours notice, and says repeat prescription requests will not be accepted over the telephone.
Use NHS App or SystmOnline
The practice points patients to the NHS App and SystmOnline for repeat prescriptions. Check your login before you urgently need medication.
Allow 48 working hours
Do not wait until your last tablet. Weekends, bank holidays and pharmacy dispensing times can add delay.
No phone requests
The prescription page says repeat prescription requests will not be accepted over the telephone. Use the official digital route.
Weekend prescription timing helper
Choose the closest option. This is a practical reminder, not clinical advice.
Oak Tree Medical Centre map: 273-275 Green Lane, Seven Kings, Ilford IG3 9TJ
Use the map before travelling, especially if you have been offered a same-day appointment, GP hub appointment, nurse appointment, prescription query or registration visit.
Use the postcode
Use IG3 9TJ or the full address in your map app. This avoids confusion with other Oak Tree or Oaktree healthcare locations.
Check before travelling
Do not travel for out-of-hours GP care unless the practice, NHS 111, a GP hub or another NHS service has told you where and when to attend.
Do not arrive for emergencies
If symptoms are life-threatening, call 999. A closed GP surgery is not an emergency department.
Register with Oak Tree Medical Centre: new patient route
The NHS profile currently says Oak Tree Medical Centre is accepting new patients. The practice registration page says patients living within the practice area are welcome to register and reception can confirm eligibility from your postcode.
Check the practice boundary
Use the official registration page and postcode checker. Do not assume you can register until your address is confirmed as eligible.
Complete the registration and questionnaire
The practice says patients can complete a GMS1 registration form and health questionnaire, or pick up a registration pack from the surgery.
Keep contact details correct
The practice warns that if forms are incorrect or incomplete and they cannot reach you within 3 weeks, the form may be rejected and you may need to re-register.
For children, check parental responsibility rule
The practice notes that at least one person with parental responsibility must be registered at the practice for child patient registration.
Official Oak Tree Medical Centre links to verify before acting
Use official links for final checking because GP opening times, appointment forms, hub access, prescription rules and registration status can change.
Source-check note: This guide uses official practice, NHS and CQC information. It avoids invented walk-in claims, fake GP availability, unverified bank-holiday hours, fake fees and unsupported review summaries.
Oak Tree Medical Centre 111 and out-of-hours FAQ
The NHS and CQC profile use “Oak Tree Medical Centre,” while the official practice website uses “Oak Tree Medical Practice.” Both refer to the GP surgery at 273-275 Green Lane, Seven Kings, Ilford IG3 9TJ.
The official practice contact page lists the phone number as 020 8599 3977.
The practice lists 111 as the out-of-hours route. Use NHS 111 online or call 111 when the surgery is closed and the problem cannot safely wait.
The core surgery hours list Saturday as closed. However, the official opening-hours page also describes a pre-bookable GP Hub at Oaktree Medical Centre on Saturdays from 9am to 5pm. Do not attend without booking or being directed.
The core surgery hours list Sunday as closed. The Loxford PCN Same Day Access Hub information mentions Saturday-Sunday access at Loxford Polyclinic, which may be booked or directed through GP practices, NHS 111 or local UTC.
Use NHS 111 online or call 111 if the practice is closed and you need urgent medical help that cannot wait, but it is not a life-threatening emergency.
Call 999 for life-threatening symptoms such as chest pain, severe shortness of breath, stroke signs, collapse, major injury or serious bleeding.
The prescription page says repeat prescription requests will not be accepted over the telephone. Use the official digital route such as NHS App or SystmOnline where appropriate.
The practice prescription page asks patients to give 48 working hours’ notice. Add extra time before weekends, bank holidays or travel.
The NHS profile currently says Oak Tree Medical Centre is accepting new patients. Check the official NHS profile and practice registration page before applying because status and boundary rules can change.