Manor Drive GP Access: Use the Right Route First
Manor Drive Medical Centre gives patients several ways to deal with GP appointments, prescriptions and results, but they are not interchangeable. An urgent appointment starts by telephone, while routine bookings can also use the NHS App or Patient Access.
There is one opening-hours detail worth remembering: Monday runs until 8pm, while Tuesday to Friday close at 6:30pm. Saturday and Sunday are closed.
TASK
FIRST
Emergency and Out-of-Hours Help
Manor Drive is an NHS GP practice, not an emergency department. If the practice is closed, use the NHS route that matches the urgency.
Call 999. Do not wait for an NHS App booking, GP callback or online form.
Use NHS 111 online or call 111.
The practice advises calling 111 rather than using NHS 111 online for a child under 5.
Choose the Right Manor Drive Route First
The most useful distinction is not “online or phone?” It is what you are actually trying to do.
| Task | Best starting route | Manor Drive detail |
|---|---|---|
| Urgent GP appointment today/tomorrow | Phone 020 8329 9920 | Practice appointment guidance tells patients to phone during opening hours for urgent appointments. |
| Duty Doctor request | Phone | Published Duty Doctor window is 08:45–10:00 on the day. |
| Routine appointment | NHS App / Patient Access / phone | The practice lists all three routes for advance routine booking. |
| Non-urgent doctor or nurse question | Practice online form | Manor Drive says it responds within 2 working days during opening hours. |
| Repeat prescription | NHS App / Patient Access | Routine repeat prescriptions are usually ready after 2 working days. |
| Test result | NHS App / Patient Access | Phone enquiries are also accepted after 14:30 once a doctor has reviewed the result. |
| Practice closed | NHS 111 | Use 111 for urgent non-emergency help; 999 for emergencies. |
Manor Drive GP Booking: Urgent and Routine Appointments
Manor Drive separates urgent requests from routine booking. That matters because the NHS App is useful for routine appointment management, but it is not the practice’s published first route for an urgent appointment needed today or tomorrow.
Phone 020 8329 9920 during opening hours. Reception will ask what you need help with so the request can be directed to the most suitable clinician.
Manor Drive lists three main routes: phone reception, NHS account/NHS App, or Patient Access. Online availability depends on the appointment types released by the practice.
Decide whether it is urgent or routine
If you need an appointment today or tomorrow, use the urgent phone route. If the issue can be booked in advance, the NHS App, Patient Access or telephone route may be suitable.
Give reception enough information
The practice says staff will ask what you need help with. Give a short, clear reason so you can be directed to the appropriate doctor, nurse or other healthcare professional.
Tell them about access needs
Manor Drive asks patients to mention clinician preference, consultation preference, interpreter needs and any other communication or accessibility requirements.
Cancel early if you cannot attend
Cancellation routes include the NHS App/NHS account, Patient Access and the main reception number.
Nearby Kingston patients may find the Canbury Medical Centre patient-access guide useful for comparing how another local practice separates NHS App tasks from appointment triage.
Duty Doctor and Telephone Appointment Route
Manor Drive publishes a specific same-day Duty Doctor window: phone 020 8329 9920 between 08:45 and 10:00.
For urgent telephone appointments, reception asks for brief information about the problem and a contact number. The practice’s appointment page says a clinician will telephone within two hours to discuss the request.
Home visits use a different window
If a medical condition prevents you from attending the surgery, Manor Drive asks patients to request a home visit by phone between 10:00 and 11:00 where possible. Reception will ask for information about the problem.
What the NHS App Can Do for Manor Drive Patients
The NHS App is useful at Manor Drive, but it should not be treated as a replacement for every practice route.
Routine appointments
The practice lists NHS account/NHS App as one way to request routine appointments in advance where appointment types are available.
Repeat prescriptions
Request medicines shown on your repeat list and use your nominated-pharmacy setup.
Test results
Once reviewed by a doctor, results can be viewed through the NHS account/NHS App where they are available.
Cancel appointments
The NHS account is one of the practice’s published appointment-cancellation routes.
If you want another NHS App booking example, the Hayes Medical Centre NHS App and GP booking guide shows how online account functions and practice-specific booking routes can overlap without being identical.
Manor Drive Medical Centre Opening Hours
Monday is the unusual day here: the current official practice contact page lists Manor Drive open until 20:00.
| Day | Published hours | Patient planning note |
|---|---|---|
| Monday | 08:00–20:00 | Longer published opening day; appointment availability still depends on booking. |
| Tuesday | 08:00–18:30 | Use normal weekday booking routes. |
| Wednesday | 08:00–18:30 | NHS 111 is the urgent route after closure. |
| Thursday | 08:00–18:30 | Handle routine admin and prescriptions before late Friday where possible. |
| Friday | 08:00–18:30 | Allow working-day processing time for prescriptions and forms. |
| Saturday | Closed | Use NHS 111 for urgent non-emergency help if it cannot wait. |
| Sunday | Closed | Call 999 for a life-threatening emergency. |
The Tooting South GP hours and booking guide is a useful South West London comparison for understanding why practice opening hours and the route for requesting a clinician are two different things.
Repeat Prescriptions: NHS App First, With Other Routes Available
Manor Drive lists several ways to request repeat medication. The easiest digital routes are the NHS account/NHS App and Patient Access.
NHS App / Patient Access
Choose the repeat medicines shown on your account and check which pharmacy is nominated for collection.
Practice request form
Manor Drive also provides an online repeat-prescription form if you are not using the NHS account route.
Written or postal request
A repeat slip can be left at reception or posted to the surgery.
Manor Drive asks patients not to order routine repeat prescriptions by phone unless housebound. Choose a nominated pharmacy so an issued electronic prescription can be sent to the correct place.
For a detailed comparison of NHS App prescription ordering, the Wide Way Medical Centre repeat-prescription guide explains the difference between requesting medicine from a GP and collecting it from a pharmacy.
Test Results: Do Not Assume “No Call” Means Normal
Manor Drive explicitly asks patients not to assume a result is normal simply because the surgery has not contacted them. A GP may have added follow-up advice even when there is no major problem.
After a doctor has reviewed the result, check your NHS App/NHS account or Patient Access account where the result is available.
Manor Drive currently asks patients to phone after 14:30 for results.
Published approximate result times
| Investigation | Practice’s published guide |
|---|---|
| Blood test | 5 working days unless advised otherwise |
| Urine test | 5 working days |
| X-ray | About 2 weeks |
| Biopsy | About 8 weeks |
| Smear test | Practice says the hospital sends a letter, around 8 weeks. |
Registering With Manor Drive Medical Centre
The NHS profile currently says Manor Drive Medical Centre is accepting new patients. The practice still asks people to check the catchment area before completing registration.
Check your postcode first
Use Manor Drive’s catchment checker before completing a new-patient form.
Complete the NHS GP registration form
The practice links directly to the NHS online registration service for Manor Drive Medical Centre.
Follow the practice’s current identity-check instructions
Manor Drive currently asks new patients who have submitted the form to attend the practice after 11am with photo ID and a utility bill.
Complete the new-patient POD check
The practice says new patients should complete a health check using the POD in the waiting area. It states that no appointment is needed for the POD during opening hours.
Disabled Access and Before-You-Travel Details
The current official contact page provides several practical accessibility details for the Worcester Park site.
- Address: 3 The Manor Drive, Worcester Park, Surrey, KT4 7LG.
- A wheelchair ramp is available into the surgery.
- Disabled parking is listed by the practice.
- Disabled toilet facilities are available.
- The practice says all services are on the ground floor.
- If you need an interpreter or another communication adjustment, tell the practice when arranging the appointment.
Where Manor Drive Fits in Local NHS Primary Care
Manor Drive is a large Worcester Park GP practice. A March 2026 NHS recruitment notice described the surgery as caring for more than 16,500 patients.
The same NHS source says the practice is part of the New Malden and Worcester Park Primary Care Network and is based within Kingston borough. National NHS commissioning data places Manor Drive within NHS South West London Integrated Care Board.
This local context matters when an appointment or referral involves PCN staff such as pharmacists, physiotherapists or other multidisciplinary primary-care roles: the most appropriate person may not always be a GP.
Manor Drive Medical Centre CQC Rating
The Care Quality Commission currently displays Manor Drive Medical Centre as Good overall.
Overall
CQC currently shows Good.
Inspection
CQC lists the latest inspection as 9 August 2016, with the report published on 12 December 2016.
Later review
CQC reviewed available information on 6 July 2023 and said it had not found evidence requiring a reassessment of the rating at that stage.
CQC currently displays Good for Safe, Effective, Caring, Responsive and Well-led.
Manor Drive Medical Centre Map
3 The Manor Drive
Worcester Park
Surrey KT4 7LG
This map is for directions only and is not an official NHS map.
Official Pages Worth Using
These are the useful pages to open when you need to complete a task, rather than relying on an old search result or saved screenshot.
Manor Drive Medical Centre FAQs
Where is Manor Drive Medical Centre and what is the phone number?
Manor Drive Medical Centre is at 3 The Manor Drive, Worcester Park, Surrey, KT4 7LG. The main reception number is 020 8329 9920.
What are Manor Drive Medical Centre’s opening hours?
The practice currently lists Monday 08:00–20:00 and Tuesday to Friday 08:00–18:30. Saturday and Sunday are closed, and the practice is also closed on bank holidays.
Can I book a Manor Drive GP appointment through the NHS App?
Manor Drive lists the NHS account/NHS App as one route for routine appointments in advance where suitable appointment types are available. Patient Access and telephone booking are also listed. Urgent appointments for today or tomorrow should be requested by phone.
How do I request an urgent appointment at Manor Drive?
Phone 020 8329 9920 during opening hours. The practice says urgent appointments for today or tomorrow are requested by telephone, and staff will ask what you need help with so the request can be directed appropriately.
What time should I call for the Manor Drive Duty Doctor?
The current appointment page says to phone 020 8329 9920 between 08:45 and 10:00 on the day for the Duty Doctor system.
How do I order a repeat prescription at Manor Drive?
The practice lists NHS App/NHS account, Patient Access, its repeat-prescription form, written requests at reception and post. It asks patients not to request routine repeats by telephone unless they are housebound.
How long does a Manor Drive repeat prescription take?
The practice says you can usually collect the prescription 2 working days after ordering it. Pharmacy dispensing may take additional time after the GP prescription has been issued.
How do I get test results from Manor Drive Medical Centre?
Once a doctor has reviewed the result, you can check the NHS App/NHS account or Patient Access. The practice also accepts result enquiries by phone after 14:30. Hospital-ordered test enquiries should be directed to the hospital.
Is Manor Drive Medical Centre accepting new patients?
The NHS profile currently says Manor Drive Medical Centre is accepting new patients. The practice asks applicants to check its catchment area first and then use its NHS registration route.
What should I do when Manor Drive Medical Centre is closed?
Use NHS 111 online or call 111 for urgent medical help that is not life-threatening. The practice advises calling 111 for a child under 5. Call 999 for a life-threatening medical or mental health emergency.