Saxon Brook Medical Centre 2026: Weekend GP, Out of Hours
Most people search “Saxon Brook Medical Centre” with a space, but the official practice spelling is Saxonbrook Medical Centre. This guide explains weekend GP routes, out-of-hours help, phone number, both Crawley surgery addresses, opening hours, online requests, prescriptions, NHS 111 and when to use 999.
Saxonbrook Medical Centre weekend and out-of-hours answer
Saxonbrook Medical Centre lists both Maidenbower Surgery and Northgate Surgery as open Monday to Friday, 8am to 6:30pm, and closed on Saturday and Sunday. The main phone number is 01293 450400. For urgent medical help when the practice is closed, use NHS 111 online or call 111. For a life-threatening emergency, call 999. Extended access clinics are listed on Tuesdays, Wednesdays and Thursdays from 6:30pm to 8pm and must be pre-booked.
Saxon Brook Medical Centre: what to do first on weekends or after hours
The key point is simple: Saxonbrook Medical Centre is not listed as open for normal Saturday or Sunday GP reception. Weekend help normally starts with NHS 111 unless you already have a specific pre-booked appointment or another NHS service has directed you somewhere.
During weekday opening hours
Call 01293 450400, use the official appointment request route, or use NHS App / online services for suitable tasks. Reception may ask what you need help with so they can route you safely.
Saturday or Sunday
Both Maidenbower and Northgate are officially listed as closed on Saturday and Sunday. If your health problem cannot wait until Monday and is not a 999 emergency, use NHS 111.
Life-threatening emergency
Call 999 for severe chest pain, stroke symptoms, serious breathing difficulty, collapse, major injury, heavy bleeding or any situation where life may be at risk.
Name clarification: The user search term often appears as “Saxon Brook Medical Centre,” but the official practice name is Saxonbrook Medical Centre. This page covers the Crawley GP practice with Maidenbower and Northgate sites.
Is Saxonbrook Medical Centre open on Saturday or Sunday?
No normal Saturday or Sunday opening is listed for either Saxonbrook site. Do not rely on walking in at the weekend. For urgent non-life-threatening help, use NHS 111; for emergencies, call 999.
| Weekend situation | Best first step | Why it matters |
|---|---|---|
| Routine GP issue that can wait | Contact Saxonbrook when it reopens | Routine forms, admin, referrals and non-urgent reviews are normally handled during practice opening hours. |
| Urgent but not life-threatening | Use NHS 111 online or call 111 | 111 can direct you to self-care, pharmacy, out-of-hours GP, urgent treatment centre or emergency care. |
| Medicine problem at the weekend | Ask a pharmacy first where suitable; use 111 if it cannot safely wait | Many pharmacy services are open at weekends, but urgent supply rules depend on the medicine and situation. |
| Pre-booked extended access | Follow the appointment message exactly | Extended access is not the same as general reception being open for walk-in enquiries. |
| Emergency symptoms | Call 999 | Do not wait for GP opening hours if someone may be seriously ill or injured. |
Weekend GP does not always mean your own surgery is open
In the NHS, weekend or evening appointments may be delivered through enhanced access, another hub, NHS 111 or urgent care. Saxonbrook’s official contact page lists extended access clinics on Tuesday, Wednesday and Thursday evenings, not normal weekend reception.
Do not wait all weekend if symptoms are worsening
If symptoms are getting worse, pain is severe, breathing is difficult, a child is very unwell, or you are unsure whether it can wait, use NHS 111. If life may be at risk, call 999.
Saxonbrook Medical Centre out of hours: NHS 111 or 999?
When Saxonbrook Medical Centre is closed and you need help now, NHS 111 is the main route for urgent non-emergency advice. The practice’s out-of-hours information says 111 is available 24 hours a day, 365 days a year, and 999 is for life-threatening emergencies.
Use NHS 111 for urgent non-emergency health problems
Use 111 when you need medical help and cannot safely wait for the practice to reopen, but it is not a life-threatening emergency.
Use 111 online first if suitable
NHS 111 online is useful for many adults and older children. Call 111 if online is not suitable, you need help for a young child, or communication is easier by phone.
Follow the service you are directed to
111 may advise self-care, pharmacy, urgent treatment, an out-of-hours GP route, A&E, emergency dental support or mental health crisis help depending on your symptoms.
Call 999 if symptoms are severe or life-threatening
Do not wait for 111 or GP opening hours if someone has severe chest pain, stroke signs, serious breathing problems, collapse, major injury or serious bleeding.
Safety rule: GP out-of-hours is not for life-threatening emergencies. If someone may be seriously ill or injured, call 999 immediately.
Saxonbrook Medical Centre phone number and surgery addresses
Saxonbrook Medical has two Crawley sites listed on the official contact page: Maidenbower Surgery and Northgate Surgery. Both use the same main phone number, and both show the same standard weekday opening pattern.
| Site | Address | Phone | Patient note |
|---|---|---|---|
| Maidenbower Surgery | Maidenbower Square, Crawley, West Sussex, RH10 7QH | 01293 450400 | This is the main NHS GP profile address and the CQC-listed location. |
| Northgate Surgery | Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS | 01293 450400 | Use the appointment message or practice instruction to know which site you should attend. |
Call script: “Hello, I’m a Saxonbrook patient. My name is ______ and date of birth is ______. I need help with ______. Is this best handled by a GP, nurse, pharmacist, online request, NHS App, prescription team, NHS 111 or another service?”
Saxonbrook Medical Centre opening hours: weekday, lunch phone note and weekend closure
Both Maidenbower and Northgate are listed as open Monday to Friday, 8am to 6:30pm, and closed on Saturday and Sunday. The official contact page also says phone lines temporarily close between 12:00 and 14:00, and access to the surgery between 12:30 and 14:00 is by appointment only.
| Day / service | Listed detail | What patients should do |
|---|---|---|
| Monday | 8am to 6:30pm | Use phone, appointment request or online services during opening hours. |
| Tuesday | 8am to 6:30pm; extended access 18:30–20:00 if pre-booked | Extended access is not general reception; book in advance. |
| Wednesday | 8am to 6:30pm; extended access 18:30–20:00 if pre-booked | Use your appointment message to confirm time and site. |
| Thursday | 8am to 6:30pm; extended access 18:30–20:00 if pre-booked | Do not attend evening extended access unless booked. |
| Friday | 8am to 6:30pm | Do not leave medication problems until late Friday if possible. |
| Saturday | Closed | Use NHS 111 if help cannot wait and it is not a 999 emergency. |
| Sunday | Closed | Use NHS 111 or 999 depending on seriousness. |
| Lunch phone note | Phone lines temporarily close between 12:00 and 14:00 | Plan non-urgent calls outside this window where possible. |
Important: “Open” does not always mean walk-in GP appointments are available. GP practices usually route patients by phone, online request, care navigation, appointment slots, pharmacy, nurse, 111 or emergency services depending on need.
Saxonbrook weekend and out-of-hours decision tool
This tool is designed for people who are not sure whether to call the practice, use NHS 111, contact a pharmacy, wait until Monday or call 999. It is general guidance only, not medical advice.
Choose the closest situation
Tap one option below and follow the route shown.
Saxonbrook Medical Centre appointments: urgent, routine and weekend planning
For urgent appointments today or tomorrow, Saxonbrook says patients can use the appointment request form from 8am to 6:30pm Monday to Friday or phone 01293 450400. For routine appointments in the next 7 days, the practice also points to the request form, phone route, receptionist route and NHS account for some bookings.
Use the request form during weekday availability
The practice appointment page says the appointment request form is available Monday to Friday. It also warns not to submit more than one form for yourself on the same day.
Phone if you need help choosing the route
Call 01293 450400 Monday to Friday during practice hours if you cannot use the form, need support, or are unsure whether the issue is urgent or routine.
Expect care navigation questions
When you get in touch, the practice says staff will ask what you need help with so they can choose the most suitable doctor, nurse or health professional.
Use NHS 111 when closed and it cannot wait
If the issue cannot safely wait until the practice reopens and it is not a 999 emergency, use NHS 111 online or call 111.
Online request script: “My main problem is ______. It started on ______. It is getting better / worse / staying the same. I have tried ______. I am worried because ______. I am available for a call at ______.”
Saxonbrook Medical Centre prescriptions: what to do before the weekend
Prescription problems are one of the most common weekend worries. Saxonbrook says the easiest ways to order repeat prescriptions are through an NHS account / NHS App, SystmConnect, or by bringing the paper form to the surgery Monday to Friday. The practice says it does not take repeat prescription requests by phone or email.
Use NHS App or NHS account
Where enabled, use your NHS account or NHS App to request repeat medication and choose a nominated pharmacy. This is usually better than waiting until Friday afternoon.
Allow pharmacy time
Saxonbrook says you can usually collect your prescription from the pharmacy 3 to 5 working days after ordering. Weekends and bank holidays can add delays.
No repeat requests by phone or email
The practice prescription page says repeat prescription requests are not taken by phone or email. Use the official route so your request is recorded correctly.
Weekend prescription timing helper
Choose when you noticed the problem. This is a practical reminder, not clinical advice.
Saxonbrook Medical Centre map: Maidenbower and Northgate surgery locations
Saxonbrook has two listed Crawley sites. Always check your appointment message or practice instruction before travelling because your appointment may be at a specific site.
Maidenbower Surgery
Maidenbower Square, Crawley, West Sussex, RH10 7QH. This is the address shown on the NHS GP profile and CQC listing.
Northgate Surgery
Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. Check your appointment details before attending.
Travel warning: Do not travel to a closed GP surgery for out-of-hours help unless NHS 111, the practice or another NHS service has specifically told you where to go.
Disabled access, hearing loop and language help at Saxonbrook Medical
The official contact page says Saxonbrook Medical is accessible to disabled visitors, has disabled parking available nearby at both surgeries, has a hearing loop system for people who are hard of hearing, and has disabled toilets at both surgeries.
Disabled access
The practice says disabled access is available and disabled parking is available nearby at both surgeries. If you need extra help, tell the practice before your appointment.
Hearing support
Saxonbrook states that it has a hearing loop system for people who are hard of hearing. Mention this need when booking or checking in.
Language assistance
The practice says it can provide a translator free of charge for people with language or communication needs, but needs at least 48 hours’ notice.
Register with Saxonbrook Medical Centre: new patient status
The NHS profile currently says Saxonbrook Medical Centre is accepting new patients. Registration status can change, so check the NHS page and official practice site before applying.
Confirm you are applying to the right practice
Use the official name Saxonbrook Medical Centre and check whether your address fits the practice area before relying on the application.
Use the official NHS or practice registration route
Complete the required registration steps carefully. Keep your NHS number, previous GP details, medication list and allergies ready if available.
Wait for confirmation
Submitting a form does not always mean you are fully registered immediately. Wait for confirmation before assuming the practice can process routine requests.
Official Saxonbrook Medical Centre links to verify before acting
Use official links for final checking. GP opening times, registration status, appointment forms, prescription routes and out-of-hours instructions can change.
Source-check note: This guide uses official Saxonbrook, NHS and CQC sources. It does not invent weekend walk-in access, fake GP availability, fake fees, unverified bank-holiday hours or unsupported review claims.
Saxon Brook Medical Centre weekend GP and out-of-hours FAQ
People often search “Saxon Brook Medical Centre” with a space, but the official practice name is Saxonbrook Medical Centre.
The main phone number for Saxonbrook Medical Centre is 01293 450400.
No normal Saturday opening is listed for Maidenbower Surgery or Northgate Surgery. Use NHS 111 if you need urgent non-emergency help when the practice is closed.
No. Both listed Saxonbrook sites show Sunday as closed. Use NHS 111 if the problem cannot wait, or 999 for life-threatening emergencies.
For urgent non-emergency help when the practice is closed, use NHS 111 online or call 111. For life-threatening emergencies, call 999.
The official contact page lists extended access clinics on Tuesday, Wednesday and Thursday from 6:30pm to 8pm. These are pre-bookable and are not general enquiry sessions.
Maidenbower Surgery is at Maidenbower Square, Crawley, RH10 7QH. Northgate Surgery is at Cross Keys House, 14 Haslett Avenue West, Crawley, RH10 1HS.
Saxonbrook’s prescription page says repeat prescription requests are not taken over the phone or email. Use NHS account / NHS App, SystmConnect, or the paper form route where appropriate.
The NHS profile currently says Saxonbrook Medical Centre is accepting new patients. Check the NHS profile and official practice site before applying because registration status can change.
Use NHS 111 for urgent medical help that is not life-threatening. Call 999 if someone is seriously ill or injured and their life may be at risk.