Find the Right GP Help Route
Use this page before calling Tamworth House Medical Centre, sending an eConsult-style request, using Accurx, checking doctors, requesting same-day help, ordering medication, viewing results, asking for a sick note or using NHS 111/999.
Wrong Tamworth? Check This First
The phrase “Tamworth Medical Centre” can confuse users because there are Tamworth-town GP surgeries in Staffordshire and Tamworth House Medical Centre in Mitcham, Surrey. This article is for Tamworth House Medical Centre, 341 Tamworth Lane, Mitcham CR4 1DL.
| Search phrase | Likely meaning | Address clue | Phone clue |
|---|---|---|---|
| Tamworth Medical Centre doctors | Often Tamworth House Medical Centre doctors | 341 Tamworth Lane, Mitcham, CR4 1DL | 020 8764 2666 |
| Crown Medical Practice Tamworth | Tamworth, Staffordshire GP surgery | Tamworth Health Centre, Upper Gungate, B79 7EA | 01827 315355 |
| Hollies Medical Practice Tamworth | Different Tamworth, Staffordshire GP surgery | Tamworth Health Centre, Upper Gungate, B79 7EA | 01827 217799 |
Choose the Right Tamworth House Route First
| Need | Use this first | Exact detail | Do not use |
|---|---|---|---|
| Routine medical/admin request | Accurx / online form | The official site recommends submitting requests online for quick access to services. | Do not send multiple unrelated issues in one form. |
| eConsult-style request | Online services page | Online forms can help with appointment requests, sick notes, test results and admin requests. | Do not use online forms for emergencies. |
| Urgent same-day problem | Urgent appointment route | For new urgent problems present for a short time and needing prompt treatment. | Do not use same-day slots for long-term routine issues. |
| Routine GP appointment | NHS account, NHS App or Accurx | Routine appointments may be booked up to 2 weeks in advance; specific doctor not guaranteed. | Do not assume a named GP is always available. |
| Nurse appointment | Reception / online route | Nurse appointments are bookable up to 1 month in advance with limited same-day availability. | Do not book GP if nurse/clinic is the right route. |
| Repeat prescription | NHS account, Accurx or repeat request form | Requests are not taken by phone or email; collection is usually 2 working days after ordering. | Do not wait until you run out. |
| Sick note | Accurx sick-note route | For more than 7 days off sick; 7 days or less is self-certification. | Do not request a GP note for the first 7 days unless exceptional/private. |
| Closed / urgent | NHS 111 | Use 111 online if aged 5+; call 111 for a child under 5. | Do not wait until Monday if urgent. |
| Emergency | 999 | Use 999 in a medical or mental-health emergency. | Do not use online forms or normal reception. |
eConsult, Accurx and NHS App: What to Use
Accurx online contact
Use for contacting a doctor, nurse or healthcare professional online. The appointment page recommends online submission for quick and easy access.
eConsult-style forms
The online-services page says some tasks can be done with eConsult: request an appointment, sick note, test-result help or admin request.
NHS App
Use for supported tasks such as booking/cancelling appointments, repeat prescriptions, records, test results and vaccination record.
Same-Day Help: What Counts as Urgent?
Use same-day for new urgent problems
The official appointment page says on-the-day appointments are for new urgent medical problems or conditions present for only a short time, normally no more than a few days, needing prompt treatment.
Expect advice or appointment
If genuinely urgent, the practice says you will be helped as quickly as possible by phone advice or same-day appointment at the surgery.
Online details help triage
The practice uses your form answers to choose the most suitable doctor, nurse or healthcare professional.
Do not misuse urgent slots
The practice warns that using on-the-day appointments for non-urgent matters means other patients wait longer.
Routine Appointments: Booking Rules
Up to 2 weeks
Routine GP appointments can be booked up to 2 weeks in advance for ongoing or non-urgent problems.
Specific GP not guaranteed
The practice says it cannot guarantee a consultation with a specific doctor.
Nurse slots
Nurse appointments are bookable up to 1 month in advance, with limited same-day availability.
Opening Hours and Consulting Times
| Day / service | Official listed time | What it means | Patient tip |
|---|---|---|---|
| Monday-Friday surgery opening | 8am-6:30pm | Normal reception and practice access window. | Call earlier for urgent same-day issues. |
| Saturday/Sunday | Closed | Main surgery closed. | Use NHS 111 if urgent and not life-threatening. |
| Doctor/nurse appointments | 9am-midday and 1:30pm-6pm daily | Clinical appointment window listed on contact page. | Times do not mean every slot is bookable online. |
| Tuesday early morning | 7am-8:30am | Early appointments available. | Ask reception or check online appointments. |
| Wednesday late evening | Until 8pm | Late evening appointments offered. | Check availability; not a walk-in route. |
Enhanced Access and Weekend Hub Appointments
Tuesday early slots
The practice offers early morning appointments on Tuesdays from 7am to 8am, with contact page noting early appointments from 7am to 8:30am.
Wednesday evening
Late evening appointments are offered on Wednesdays until 8pm.
Friday/Saturday hubs
Routine and on-the-day appointments are offered at hub practices on Fridays 5pm-8pm and Saturdays 9am-5pm.
Tamworth Medical Centre Doctors and Practice Team
| Role | Names listed by official practice page | How to use this information |
|---|---|---|
| GP partners | Dr Santina LaPort, Dr Ila Bommayya, Dr Gnanodini Divaharan, Dr S Khurum Butt | You can state a preference, but the practice cannot guarantee a specific doctor. |
| Salaried GPs | Dr Shehla Tauqir, Dr Sivaram Sathasivam, Dr San Kim | Use the appointment route; triage may direct you to any suitable clinician. |
| Other clinical team | Nurses, physician associates, clinical pharmacists, paramedic and healthcare assistants are listed in practice materials/pages. | Medication, long-term condition, nursing, review and minor illness tasks may not need a GP. |
| Named GP | All patients have a named GP | Ask reception if unsure, but you do not always need to see that named GP. |
Repeat Prescriptions: Online First, Not Phone
Order online
Use Accurx, NHS account/NHS App or the repeat prescription request form.
No phone/email repeats
The practice says it does not take repeat prescription requests over the phone or email.
2 working days
The prescription page says you can usually collect your prescription 2 working days after ordering.
Test Results: Timings and Safe Follow-Up
| Result type | Official timing | How to check | Safety note |
|---|---|---|---|
| Routine blood, urine or swab | About 4-5 days | Accurx, NHS account/NHS App, phone after 11am, or text where applicable. | If the practice needs more tests or treatment, it says it will contact you. |
| X-ray | Usually 7-10 working days | Use the test-result request route after the usual waiting time. | Use urgent care if symptoms worsen while waiting. |
| Questions about results | Use test-result request form | Give test date, test type and why you are worried. | Do not assume the result is normal if you have not understood it. |
Sick Notes: 7-Day Rule
7 days or less
If off work sick for 7 days or less, your employer should not ask for medical evidence. Use self-certification.
More than 7 days
Request a sick note through Accurx.
Private note warning
If a note is issued under exceptional circumstances for the first 7 days, practice material says it can be a chargeable private certificate.
Home Visits
Too ill or immobile
Home visits are for patients the doctor considers too ill or immobile to attend the surgery.
Before 10:30am
Requests should be made before 10:30am where possible.
Give full details
Tell reception symptoms, mobility issue, phone number, carer presence and urgency so the doctor can assess priority.
Referrals and NHS e-Referral
Request GP referral
The referrals page says to use eConsult or phone 020 8764 2666 and provide as much information as possible.
NHS e-referral
If referred to a specialist, you may be asked to book using the NHS e-referral system.
Letter within 2 weeks
The practice says you will receive a letter within 2 weeks with booking details and any passwords needed.
Register with Tamworth House Medical Centre
Check catchment first
Use the official registration page to check the catchment area before applying.
Register online
The homepage links to “Register with us” for new patients.
Prepare medicine list
If you take regular medication, prepare the medicine name, dose and nominated pharmacy before your first prescription request.
Proxy access may help carers
Use online services and practice forms where appropriate if you need to help a child, dependent or someone you care for.
Access, Facilities and Communication Help
| Need | Official / practical detail | Action |
|---|---|---|
| Wheelchair access | Building designed to be disabled-patient friendly with ramp access to the main door. | Call before travelling if access is essential. |
| Toilet / baby changing | Toilet facilities and baby changing space are listed. | Ask reception on arrival if needed. |
| Parking | Practice material says parking is limited and designated spaces may be used if unoccupied at patient responsibility. | Plan extra time around Tamworth Lane / Manor Road. |
| Interpreter / language | Practice material says telephone translation service is available; ask at booking. | State language and access need when booking. |
| Training practice | Practice material says trainees/students may be involved, with consent. | You can decline without offence. |
CQC, Reviews and Feedback
CQC Good
CQC lists Tamworth House Medical Centre as Overall: Good.
Give feedback
The practice says patients can use a feedback form, Friends and Family Test, NHS website review or phone the practice.
Formal complaint
The complaints page says formal complaints should preferably be made in writing as soon as possible, ideally within a few days.
Map: Tamworth House Medical Centre Mitcham
Use the map for route planning to 341 Tamworth Lane, Mitcham, Surrey CR4 1DL. Before travelling, check whether your task can be done online, by phone, through NHS App, by pharmacy, NHS 111 or 999.
Tamworth GP Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts
Urgent same-day help
Hello, I’m registered at Tamworth House Medical Centre. I need same-day help for ______. Symptoms started ______. I am not having 999 symptoms. What is the safest route today?Online request follow-up
Hello, I submitted an online request about ______ on ______. Can you confirm whether it was received and whether I should wait, call, use pharmacy, NHS 111 or 999?Prescription query
Hello, I requested ______ on ______ through ______. My nominated pharmacy is ______. Has it been processed, and when should I check with the pharmacy?Test result
Hello, I had a ______ test on ______. I want to understand whether results are available and whether any action is needed. My symptoms are ______.Official Links After the Explanation
Tamworth House Medical Centre FAQ
Which Tamworth Medical Centre is this article about?
This article is about Tamworth House Medical Centre in Mitcham, Surrey, at 341 Tamworth Lane, CR4 1DL. It is not Crown Medical Practice or another Tamworth, Staffordshire GP surgery.
What is Tamworth House Medical Centre phone number?
The main phone number is 020 8764 2666.
Can I contact the GP online?
Yes. The official appointment page says patients can contact a doctor, nurse or other healthcare professional online using Accurx. The online-services page also describes eConsult-style forms for appointment, sick note, test result and admin requests.
How do I get same-day help?
Use the urgent appointment route for new urgent medical problems that have been present for a short time and need prompt treatment. You may receive phone advice or an urgent appointment at the surgery.
What are the opening hours?
The practice is listed as open Monday to Friday from 8am to 6:30pm and closed Saturday and Sunday.
Does Tamworth House Medical Centre offer evening or weekend appointments?
The practice offers early morning appointments on Tuesdays, late Wednesday appointments until 8pm, and hub appointments on Friday evenings and Saturdays at hub practices such as Wide Way Medical Centre and Figges Marsh Medical Centre.
Who are the doctors at Tamworth House Medical Centre?
The official doctors page lists GP partners Dr Santina LaPort, Dr Ila Bommayya, Dr Gnanodini Divaharan and Dr S Khurum Butt, plus salaried GPs Dr Shehla Tauqir, Dr Sivaram Sathasivam and Dr San Kim.
How do repeat prescriptions work?
Use Accurx, NHS account/NHS App or the repeat prescription request form. The practice says repeat requests are not accepted by phone or email. Prescriptions are usually ready 2 working days after ordering.
How long do test results take?
Routine blood, urine and swab results take about 4 to 5 days. X-ray results usually take 7 to 10 working days.
How do I get a sick note?
If you are off sick for 7 days or less, self-certification normally applies. If you are off for more than 7 days, request a sick note through Accurx.
Can I request a home visit?
Home visits are for patients the doctor considers too ill or immobile to attend. Requests should be made before 10:30am where possible.
What is the CQC rating?
CQC lists Tamworth House Medical Centre as Overall: Good.