Weekend GP Help Without Guesswork
Use this page to decide whether to call South Street Medical Centre, send an online request, use NHS 111, find urgent care, check test results, order medicine, request a home visit, or wait for weekday opening.
Search correction: South Street Medical Centre in Greenwich is not the Australian South Street Medical Centre that appears in search results. This guide is for 71A Greenwich South Street, London SE10 8NT.
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Choose the Right South Street Route First
Most searchers want one answer, not a long practice description. Start here and use the official link only after you know the correct route.
| Need today | Use this first | Exact practical rule | Avoid this mistake |
|---|---|---|---|
| Weekend GP help | NHS 111 online or call 111 | Practice is closed Saturday and Sunday. 111 can direct to urgent care, pharmacy, out-of-hours GP or emergency care. | Do not wait until Monday if symptoms are urgent. |
| Life-threatening emergency | 999 | Use 999 for serious illness or injury where life is at risk. | Do not submit an online request for emergency symptoms. |
| Urgent same-day GP problem during opening hours | Call or visit the surgery | The appointment page says to call or visit for same-day appointments if urgent. | Do not assume the online form is safest for urgent same-day symptoms. |
| Routine appointment | Call or visit during opening hours | The practice says routine appointments can be requested by phone or in person. | Do not rely on outdated third-party phone numbers. |
| Non-urgent medical/admin request | Official online consultation request | Online consultation requests are listed Monday-Friday 8:00am-6:30pm, excluding bank holidays. | Do not use online request outside emergencies. |
| Repeat medication | NHS App / online services route where enabled | Online services can help order repeat prescriptions and choose a pharmacy. | Do not leave repeat medicines until Friday evening or the weekend. |
| Test result | NHS account/App or phone after 12pm | If results are not back after 10-14 working days, contact the surgery after 12pm or submit an admin query. | Do not contact South Street for tests requested by hospital/urgent care. |
| Home visit | Phone reception before 11:00 if possible | Home visits are for patients housebound because of illness or disability. | Do not use a home visit as an ambulance substitute. |
Weekend GP and Out-of-Hours: What Actually Happens
Saturday
South Street Medical Centre is listed as closed. Use NHS 111 if urgent and not life-threatening.
Sunday
Sunday is closed. Check 111, late-night pharmacy or urgent-care direction if you cannot safely wait.
Thursday evening
The practice lists extended access appointments on Thursdays between 18:30 and 20:00.
Emergency
Call 999 for life-threatening medical or mental-health emergencies.
Opening Hours and Best Time to Use Each Route
| Day | Official listed hours | Best use | Patient tip |
|---|---|---|---|
| Monday | 8:00am-6:30pm | Same-day call, routine admin, prescription planning. | Call early if symptoms need same-day help. |
| Tuesday | 8:00am-6:30pm | Routine appointments and online requests. | Online requests are listed during weekday working hours. |
| Wednesday | 8:00am-6:30pm | Results, admin and non-urgent requests. | Use after 12pm for result queries. |
| Thursday | 8:00am-8:00pm | Normal access plus extended access 18:30-20:00. | Do not assume every service is available late; follow appointment instructions. |
| Friday | 8:00am-6:30pm | Sort prescriptions and urgent issues before weekend. | Do not leave medicine requests until close of day. |
| Saturday | Closed | NHS 111 if urgent; pharmacy for suitable minor illness. | Call 999 for life-threatening symptoms. |
| Sunday | Closed | NHS 111 / urgent care direction. | Use 111 rather than waiting if symptoms cannot safely wait. |
Appointments and Online Requests: Micro-Step Workflow
Same-day urgent issue
Call or visit the surgery during opening hours. The practice says same-day urgent requests can be face-to-face or telephone appointments.
If the day’s book is full
The appointment page says to complete the online form if the appointment book is full on the day.
Routine appointment
Call or visit the practice during opening hours. Keep the request to one patient and one main issue.
Online request
Use the official online consultation request for non-urgent medical or admin requests Monday-Friday 8:00am-6:30pm, excluding bank holidays.
Urgent care centre
Use urgent care centres when it is not life-threatening but cannot wait for routine GP access.
999 emergency
Use 999 for life-threatening medical or mental-health emergencies.
Cancel or Change an Appointment Without Wasting a Slot
Accurx SMS reminder
The practice says the best way to cancel or change is through the Accurx appointment reminder SMS when available.
Phone route
Phone the practice on 020 8293 3330, Monday-Friday 8:00am-6:30pm.
In person
You can also visit the practice when it is open if you need help changing an appointment.
NHS App, Patient Access and Online Services
| Task | Online route | Important detail |
|---|---|---|
| Order repeat prescriptions | NHS App / Patient Access where enabled | You can request available repeat medicines and choose a pharmacy. |
| Check or cancel appointments | NHS App / Patient Access where available | Availability depends on what is enabled for your account. |
| View GP record | NHS account / NHS App | With full access, you may see allergies, medicines, vaccinations, test results and consultations. |
| Send query or request sick note | Online services / admin query | Use for non-urgent requests only. |
| Set up NHS login | NHS account route | You must be 13 or over and registered with an NHS GP surgery in England or the Isle of Man. |
| Register for Patient Access | Practice setup | The practice page says you may need to come to the surgery with photo ID for username/password setup. |
Repeat Prescriptions: Weekend-Safe Checklist
Use NHS App where possible
Online services can help request repeat prescriptions and choose the pharmacy for prescriptions to be sent to.
Do it before Friday
Because the practice is closed at the weekend, do not leave routine medicine problems until Friday evening.
Pharmacy is separate
The GP issuing a prescription is different from the pharmacy having it ready. Check collection status with the pharmacy.
- Check the medicine name, dose and quantity before submitting.
- Check your nominated pharmacy if the medicine is going electronically.
- If travelling, request early and explain departure and return dates.
- If your review is overdue, book the review before you run out.
Test Results, Blood Tests and Hospital Tests
| Result type | What South Street says | Best action |
|---|---|---|
| Routine test result | If results show you need more tests or treatment, the surgery will contact you. | Check NHS account/App once a doctor has reviewed the result. |
| Result not back | If not back between 10-14 working days, contact the surgery after 12pm or complete an admin query online. | Have date, test type and reason ready. |
| Blood result | Blood results are usually back at the practice within 7-10 working days. | If review is needed, the practice says it will contact you. |
| Test requested by hospital/urgent care | Contact the clinic or doctor who requested the test. | Use Queen Elizabeth Hospital or University Hospital Lewisham department route if relevant. |
| X-ray result | Hospital imaging result timing can differ. | Contact the relevant hospital department if South Street did not request it. |
| Under-16 blood tests | The practice says it can only take blood samples from patients over 16. | For under 16, arrange through Queen Elizabeth Hospital or Queen Mary’s Hospital numbers listed by the practice. |
Home Visits: Before 11:00 and Only When Housebound
Who it is for
House visits are only available for patients who are housebound because of illness or disability.
When to call
The practice asks patients to telephone reception before 11:00 if a home visit is required.
Callback possible
A doctor or nurse may phone back because telephone advice, nurse support or hospital attendance may be more appropriate.
Travel Health and the “Travelling Abroad” Rule
Travel vaccines and timing
- Travel questionnaire says most vaccines are given at least 2 weeks before travel.
- More complicated vaccine schedules can take longer.
- The practice asks for prior notice, preferably 6 weeks.
- Travel service may be limited; patients may need a private travel clinic or pharmacy.
- Travel advice should ideally be sought at least 8 weeks before departure.
While abroad
The practice says it is not insured and not in the best position to give medical advice while you are travelling abroad, so it may be unable to consult with you until you are back in the UK. This includes telephone and online consultations.
Useful Services: Minor Surgery, Smoking, Sexual Health and More
Minor surgery
South Street lists minor surgical procedures for issues such as skin lesions, cysts, lipomas and similar concerns after consultation or referral.
Before minor surgery
Wear loose clothing, wash on the day, do not shave the area, eat breakfast and continue regular medication unless told otherwise.
Aftercare warning
Seek advice for worsening redness, heat, discharge, bad smell, severe pain after 48 hours or bleeding that does not stop after 15 minutes of pressure.
Smoking cessation
The practice points patients to local stop smoking support and says reception can help arrange a Smoking Cessation Hub appointment if needed.
Family planning
Practice nurses can help with pill checks, contraceptive pill prescriptions, swabs and cervical smear discussions. LARC services use Greenwich Live Well Centres.
Mental health
For urgent mental-health crisis and immediate risk, use 999 or NHS crisis routes rather than waiting for routine GP access.
Family, Maternity and Child-Specific Routes
| Need | Practice detail | Action |
|---|---|---|
| Pregnancy / antenatal | Practice works with local midwives and obstetricians; patients should self-refer for maternity services as soon as they know they are pregnant. | Use Lewisham and Greenwich NHS maternity self-referral route. |
| Home delivery | The doctors do not provide medical care for home deliveries. | Use maternity service advice, not routine GP route. |
| 6-week postnatal check | Reception can arrange a double appointment with a doctor. | Ask reception for the correct postnatal appointment length. |
| 8-week baby check | The practice offers new babies a health check at 8 weeks followed by vaccination appointment with a practice nurse. | Bring the red book and parental consent for immunisations. |
| Under-16 blood test | Practice says it only takes blood from patients over 16. | Contact Queen Elizabeth Hospital or Queen Mary’s Hospital numbers listed by the practice. |
| Under-5 urgent help when closed | NHS 111 online is for people aged 5 and over. | Call 111 for children under 5. |
Access, Transport and Parking
Nearest stations
The official contact page says Greenwich Station and Cutty Sark Station are the closest stations, about a 5-minute walk to the practice.
Accessibility listed
Disabled toilet, portable hearing loop, step-free access and wheelchair access are listed by the practice.
Parking
Residents’ permits apply at certain times. There are nearby car parks and paid street parking. Check local council parking before travelling.
Chaperones and Intimate Examination Safety
Your right
The practice says patients may request a chaperone for any examination or consultation if one is not offered. You are also free to decline an examination or choose an alternative examiner or chaperone.
Why chaperones are used
Chaperones help maintain professional boundaries, acknowledge vulnerability, reassure patients, assist in examinations and support undressing where required.
Registering with South Street Medical Centre
Check official status
The NHS profile currently says Primecare PMS (South Street) is accepting new patients. Check again before applying because registration status can change.
Use the official registration route
The practice homepage includes a register-here route and online registration options.
Prepare identity and address details
Online and practice forms may ask for current address, previous address, date of birth, phone number and email.
Set up online access
If you want Patient Access, the online-services page says you may need to come to the surgery with photo ID to confirm your identity and receive login details.
CQC, NHS Profile and Trust Signals
CQC rating
CQC lists South Street Medical Centre as Overall: Good, with Good ratings for safe, effective, caring, responsive and well-led.
Inspection context
CQC lists latest inspection as 11 October 2016 and report publication as 22 December 2016, with a review on 6 July 2023.
NHS profile
NHS lists the GP surgery as Primecare PMS (South Street), at South St Medical Centre, 71A Greenwich South Street, SE10 8NT.
Map: South Street Medical Centre Greenwich
Use this map for the Greenwich GP practice at 71A Greenwich South Street. Do not confuse it with South Street Medical Centre in O’Connor, Western Australia.
South Street Weekend and GP Route Planner
Choose your situation to get a short action list.
Copy-Paste Scripts
Urgent same-day call
Hello, I’m registered with South Street Medical Centre. I need same-day help for ______. Symptoms started ______. I am not having 999 emergency symptoms. What is the safest appointment route today?Weekend / closed surgery
The surgery is closed and I need help with ______. It is urgent but not life-threatening. Should I use NHS 111, urgent care, pharmacy, or wait for the GP?Test result query
Hello, I’m asking about a test result from ______. The test was done on ______. It has been more than ___ working days. Was it requested by South Street or by another hospital/clinic?Home visit request
Hello, I am requesting a home visit because the patient is housebound due to illness/disability and cannot attend the surgery. Symptoms are ______. The callback number is ______.Prescription issue
Hello, I requested ______ through ______. My nominated pharmacy is ______. I need to know whether the prescription has been issued or whether I should contact the pharmacy.Appointment cancellation
Hello, I need to cancel or change my appointment on ______ at ______. My name is ______ and date of birth is ______. Please release the slot if it can be used by another patient.Official Links After the Explanation
Use these only after you know the correct route. Official pages are the final source for live hours, closures, forms, online systems and service changes.
South Street Medical Centre FAQ
Where is South Street Medical Centre?
South Street Medical Centre is at 71A Greenwich South Street, Greenwich, London, SE10 8NT.
What is the South Street Medical Centre phone number?
The main phone number is 020 8293 3330.
Is South Street Medical Centre open at the weekend?
No. The practice lists Saturday and Sunday as closed. Use NHS 111 if urgent and not life-threatening, or 999 for emergencies.
Does South Street Medical Centre offer evening appointments?
The appointment page says extended access appointments are offered on Thursdays between 18:30 and 20:00.
What should I do when South Street Medical Centre is closed?
Use NHS 111 online or call 111 for urgent non-emergency medical help. Call 111 for children under 5. Call 999 for life-threatening medical or mental-health emergencies.
How do I request a same-day appointment?
The practice says to call or visit for same-day appointments if your request is urgent. Same-day appointments may be face-to-face or telephone.
When are online consultation requests available?
The appointment page says online consultation requests are available Monday to Friday, 8:00am until 6:30pm, excluding bank holidays.
How do I cancel or change an appointment?
The practice says the best way is through the Accurx appointment reminder SMS. You can also phone 020 8293 3330 Monday-Friday 8:00am-6:30pm or visit when open.
How long do blood test results take?
The practice says blood results are usually back within 7-10 working days. For general test results not back after 10-14 working days, contact the surgery after 12pm or complete an admin query online.
Can South Street Medical Centre give results from hospital tests?
If tests were not requested by the practice, contact the clinic, hospital or doctor that requested the test.
Who can get a home visit?
Home visits are only available for patients who are housebound because of illness or disability. Call reception before 11:00 if possible.
What is South Street Medical Centre’s CQC rating?
CQC lists South Street Medical Centre as Overall: Good. Check the official CQC profile for the latest inspection and review information.