Use the current online GP route — not an old eConsult bookmark
People still search for St John’s Way Medical Centre “eConsult”, but the practice’s current appointment page now describes its main route as Submit a new request. It also publishes a newer Bookable appointment option and NHS App access.
That distinction matters. If you follow an old search result, you may be looking for a service name that is no longer the wording used on the practice’s current booking page.
Does St John’s Way Still Use eConsult?
“St Johns Way Medical Centre eConsult” is still a natural search phrase, but the current official appointment page does not label its main GP request route as eConsult. Instead, it tells patients to use Submit a new request.
The same page separately mentions Accurx as one method for cancelling or managing an appointment, and it introduces Bookable as an online appointment service for new patients.
If you specifically need an Islington practice that currently publishes an eConsult access window, our Islington Central Medical Centre eConsult guide covers a different local surgery and should not be confused with St John’s Way.
Online Request, Bookable, NHS App or Phone?
St John’s Way now has several digital routes. They overlap in places, but they are not the same service.
| Route | Use it for | What happens | Important limit |
|---|---|---|---|
| Submit a new request | General online GP request during normal practice access | You answer key questions; a GP reviews the request and the practice responds by phone, email or text. | The same-day review statement applies to online consultations submitted before 5pm Monday–Friday, excluding bank holidays. |
| Bookable | The online appointment route the practice currently describes as being designed for new patients | You complete short questions, provide request details, choose an available appointment if suitable and receive confirmation. | Bookable is an appointment service; it is not the same thing as registering with the GP practice. |
| NHS App | Supported NHS account functions, including prescriptions and appointment functions where available | Log in to your NHS account and use the functions currently enabled for you. | Do not assume the NHS App replaces the practice’s online clinical-triage form. |
| Telephone | Digital-access problems, reception help and the practice’s urgent-today route | Call 020 7272 1585 and explain what you need. | Routine phone access does not guarantee an immediate GP appointment. |
| In person | Reception support and the published urgent-today route | The practice says urgent-today requests can be made in person from 8am–10am on weekdays. | Walking in at other times does not guarantee immediate clinical review. |
Digital systems vary even between nearby London practices. Our City Road Medical Centre NHS App and online-booking guide is useful if you are comparing how another Islington surgery divides tasks between its NHS App and online consultation system.
How the Current Online GP Triage Route Works
Begin from the practice website rather than an old saved form.
Give the information requested by the official online service.
The request is sent directly to the practice for review.
Look for a call, email, text or self-booking link.
Open the official appointment page
Use St John’s Way Medical Centre — Book an Appointment. This is the safest place to find the practice’s current online request button.
Select the current “Submit a new request” route
The practice says the form asks key questions similar to questions a doctor would ask and sends the request immediately to the practice.
Enter confidential information only on the official service
Complete the questions shown there. Do not send symptoms, NHS numbers or medical details to MedicalCentreUK.org.
Submit before 5pm if you are relying on the published same-day review process
The practice currently says online consultations submitted before 5:00pm Monday to Friday, excluding bank holidays will be reviewed by a GP on the same day.
Watch for the practice response
The practice says a GP reviews the request and may respond by phone, email or text message.
If an appointment is needed, follow the booking instruction
Reception may send a self-booking link or call you to arrange a suitable time. The online form itself is therefore the start of triage, not automatically a booked GP slot.
If You Need an Urgent GP Appointment Today
St John’s Way publishes a separate route for an urgent appointment needed that day.
Call 020 7272 1585 Monday to Friday. Reception will ask what you need help with so the practice can route you appropriately.
The current appointment page says patients requesting an urgent appointment for today can come into the surgery Monday to Friday from 8:00am–10:00am.
What Is the New Bookable Appointment Option?
St John’s Way currently describes Bookable as an online appointment service designed to make appointment access simpler for new patients.
Open the appointment page
Use the Book an Appointment option provided by the practice.
Complete the short online questions
Give the information the service asks for about your request.
Review available appointment choices
Bookable may show available appointments and appointment options.
Choose a suitable appointment if one is offered
Select the time or option that fits the choices presented.
Check the confirmation
Make sure you receive confirmation and read the appointment details before travelling.
How to Cancel or Change an Appointment
The practice currently publishes four cancellation routes. Using one promptly can release the slot for another patient.
Reply to the reminder
If your appointment reminder supports it, reply CANCEL to the reminder text message.
NHS account / NHS App
Use your NHS account where the appointment-management function is available.
Accurx
The practice lists its GP online system, Accurx, as another cancellation route.
Telephone
Call 020 7272 1585 Monday to Friday from 8:00am–6:30pm.
Opening Hours and Published Consulting Times
The official contact page separates normal practice opening from published GP and nurse consulting periods. Those are different things.
| Day | Practice open | GP consulting | Nurse consulting |
|---|---|---|---|
| Monday | 8:00am–6:30pm | 9:00am–12:00pm; 3:30pm–6:30pm | 8:30am–12:00pm; 2:00pm–5:30pm |
| Tuesday | 8:00am–6:30pm | 9:00am–12:00pm; 3:30pm–6:30pm | 8:30am–12:00pm; 2:00pm–5:30pm |
| Wednesday | 8:00am–6:30pm | 9:00am–12:00pm; 3:30pm–6:30pm | 8:30am–12:00pm; 2:00pm–5:30pm |
| Thursday | 8:00am–6:30pm | 9:00am–12:00pm; no afternoon clinical appointments listed | 8:30am–12:00pm; no afternoon clinical appointments listed |
| Friday | 8:00am–6:30pm | 9:00am–12:00pm; 3:30pm–6:30pm | 8:30am–12:00pm; 2:00pm–5:30pm |
| Saturday | Closed for normal opening | Extended access may be available separately | Check booked extended-access arrangements |
| Sunday | Closed for normal opening | Extended access may be available separately | Check booked extended-access arrangements |
Evening and Weekend Extended Access
St John’s Way publishes additional appointment access outside its normal opening hours:
Extended-hours appointments are listed from 6:30pm–7:30pm.
Extended-access appointments are listed from 9:00am–5:00pm.
The practice says it does not take online consultations during extended hours. It also explains that evening or weekend appointments may take place by telephone, video or face-to-face.
Because St John’s Way works with other local practices through a Primary Care Network arrangement, you may be offered an appointment at St John’s Way, another local GP surgery or another local NHS service.
Registering as a New Patient
The current NHS profile states that St Johns Way Medical Centre is accepting new patients. Registration and booking an appointment are still two separate tasks.
Open the NHS profile or official registration route
Start with the St Johns Way Medical Centre NHS profile and use its registration option.
Check the address you want to register
NHS registration services use your postcode or location to identify suitable surgeries. The nearest surgery is not automatically the practice that will accept every address.
Complete the registration form
NHS guidance says the online form takes about 15 minutes for each person.
Do not assume you need documents to start
NHS guidance says you do not need ID, proof of address, proof of immigration status or an NHS number simply to register with a GP surgery in England.
Watch for confirmation
NHS guidance says patients are usually told when registration is complete within about five days of the surgery receiving the details, although it can take longer.
If St John’s Way does not cover your address or you want to compare other NHS surgeries, use our UK NHS GP and medical-centre finder guide before submitting another registration.
NHS App, Prescriptions and Other Online Tasks
The St John’s Way appointment page promotes the NHS App as a secure NHS service that can provide access to functions including prescriptions and appointments.
NHS account
Use your NHS account for functions that are currently enabled for you, rather than assuming every task goes through the online GP triage form.
Repeat prescriptions
Use the practice’s official prescription information or the NHS App route available to your account.
Test results
Use the practice’s current test-results information or an NHS account function where your result is available. Follow any clinical follow-up instruction issued by the practice.
Home Visits for Housebound Patients
The practice’s current appointment page says that if you are housebound and need an appointment, the practice will arrange a home visit after speaking with you first to understand what you need.
Accessibility, Parking and Getting to the Surgery
St John’s Way is in Upper Holloway, close to Archway. The practice and the specialist AccessAble guide provide useful details that are worth checking before a journey.
Ground-floor consulting rooms
The practice says all consulting rooms are on the ground floor with disabled access and facilities.
Hearing support
Reception has an induction loop. AccessAble also records a fixed hearing-assistance system.
Accessible toilet
AccessAble records an accessible toilet for public use, including an emergency alarm.
| Travel / access point | Published detail | What to know |
|---|---|---|
| Underground | Archway, Northern Line | The practice describes Archway station as around five minutes’ walk away. |
| Buses | 41, W5 and 210 | The practice says these routes run along St John’s Way. |
| Car parking | No on-site car park | AccessAble says the venue does not have its own car park. Check local parking restrictions before relying on street parking. |
| Main entrance | Permanent ramp/slope and automatic doors | AccessAble says the entrance itself is not level from the footpath but a permanent ramp/slope provides access. |
If your search was actually for the other GP surgery in the Archway area, check our Archway Medical Centre patient guide before calling or travelling; it is a different practice with a different address and phone number.
Current CQC Status: Do Not Rely on the Old “Good” Rating
This is one of the most important details to get right because older search results can be misleading.
Current active CQC record
The current CQC location is registered under North Islington One Limited.
CQC says this service was registered on 1 September 2025 and has not been inspected yet.
Historic “Good” rating
A different, older CQC registration for St Johns Way Medical Centre carries a Good rating from a report published in 2017.
That historical rating should not be presented as the rating of the current 2025 provider registration.
The current CQC legal-entitlement record lists regulated activities including treatment of disease, disorder or injury, surgical procedures, and diagnostic and screening procedures. Those regulatory categories should not be read as a patient-facing menu of services that can all be booked directly.
NHS Organisation Code and Data-Security Record
NHS organisation identity
The NHS Data Security and Protection Toolkit identifies The St John’s Way Practice using organisation code F83015 and categorises it as General Practice (GP).
2025–26 assessment
The NHS toolkit shows the practice’s 2025–26 data-security assessment as Standards met, published 9 June 2026.
The DSP Toolkit concerns NHS information-security standards. It is not a CQC clinical-quality rating and should not be presented as one.
If Booking or Online Triage Does Not Work as Expected
| Problem | Likely explanation | Useful next step |
|---|---|---|
| You searched for eConsult but cannot find it | The current practice page now uses “Submit a new request” rather than presenting eConsult as the main named route. | Start again from the current official appointment page. |
| You cannot complete the online form | Digital access or form questions are getting in the way. | Call reception on 020 7272 1585; the practice says telephone support is available. |
| You need an urgent appointment today | Routine online triage may not be the clearest route. | Use the practice’s published urgent route: phone or attend reception between 8am and 10am on a weekday. |
| You submitted after 5pm | The practice’s same-day GP-review statement is specifically for requests submitted before 5pm on weekdays excluding bank holidays. | Follow the response you receive; use NHS 111 if urgent while the surgery is closed. |
| Evening or weekend booking shows another location | Extended access is shared with other local practices/NHS services. | Use the address in your booking confirmation rather than automatically going to St John’s Way. |
| You need to cancel | Several cancellation methods are supported. | Reply CANCEL to the reminder where supported, use NHS account/Accurx, or phone reception. |
| Search results say the CQC rating is Good | That rating is attached to an older CQC registration. | Use the current CQC location record, which says the current service has not yet been inspected. |
Choose Your Next Step
Open the situation closest to yours. This is an administrative guide, not symptom assessment.
I need a routine GP appointment
Open the official appointment page and choose Submit a new request. Follow the questions and watch for the practice response.
I need an urgent appointment today
The practice says to phone 020 7272 1585 or attend the surgery between 8am and 10am Monday–Friday. Call 999 for a life-threatening emergency.
I cannot use the online form
Telephone reception on 020 7272 1585. The practice explicitly offers phone access when the digital form cannot be used.
I am a new patient
First complete GP registration through the NHS/practice route. The NHS currently says St John’s Way is accepting new patients. Bookable is an appointment tool, not the registration form.
I need an evening or weekend appointment
Contact the practice in the usual way. Extended access may be offered at another local GP surgery or NHS service, and online consultations are not taken during extended hours.
The surgery is closed and I need urgent help
Use NHS 111 online or call 111 for urgent non-life-threatening help. Call 999 in a life-threatening emergency.
Address and Directions
St John’s Way Medical Centre
96 St Johns Way
Archway
London
N19 3RN
The map below is a directions aid only. It is not an official NHS or practice map.
Official Pages to Use for Final Action
Online systems, appointment availability and opening arrangements can change. Use the relevant official page when you are ready to submit personal information or travel.
St John’s Way Online GP and Appointment FAQs
Does St John’s Way Medical Centre still use eConsult in 2026?
The current official appointment page does not present eConsult as the main named GP request route. It tells patients to use “Submit a new request”, while also publishing Bookable and NHS App options. Start from the current practice appointment page rather than an old eConsult bookmark.
How do I submit an online GP request?
Open the official Book an Appointment page and choose “Submit a new request”. Complete the questions on the official service and follow the response sent by the practice.
What happens after I submit the online form?
The practice says a GP reviews the request and may respond by phone, email or text. If an appointment is needed, reception may send a self-booking link or call to arrange a suitable time.
What time should I submit for the published same-day GP review?
St John’s Way says online consultations submitted before 5:00pm Monday to Friday, excluding bank holidays, will be reviewed by a GP on the same day.
How do I ask for an urgent appointment today?
The current practice page says to phone 020 7272 1585 or attend the surgery Monday to Friday from 8:00am–10:00am for an urgent appointment needed that day. This is not an emergency service; call 999 for a life-threatening emergency.
What is Bookable at St John’s Way Medical Centre?
Bookable is an online appointment service the practice currently describes as being designed for new patients. It can show available appointments, allow an appointment choice and provide booking confirmation. It is separate from GP registration.
How can I cancel an appointment?
The practice lists four routes: reply CANCEL to a supported appointment reminder, use your NHS account, use the GP online system Accurx, or call 020 7272 1585 Monday to Friday from 8:00am–6:30pm.
What are St John’s Way Medical Centre’s opening and extended-access hours?
Normal opening is listed as Monday to Friday 8:00am–6:30pm, with Saturday and Sunday closed. Extended access is listed Monday–Wednesday 6:30pm–7:30pm and Saturday/Sunday 9:00am–5:00pm. The practice says it does not take online consultations during extended hours.
Is St John’s Way Medical Centre currently CQC rated Good?
The current CQC registration, run by North Islington One Limited and registered on 1 September 2025, says the service has not yet been inspected. A Good rating visible in older search results belongs to a historical CQC registration and should not be treated as the current provider’s rating.
Is St John’s Way Medical Centre accepting new patients?
The current NHS profile says the surgery is accepting new patients. Use the NHS or official practice registration route and complete registration separately from Bookable appointment access.