Westland Medical Centre: Book the Right Type of Appointment
Westland Medical Centre in Hornchurch is easy to mistake for an ordinary NHS GP surgery. It is actually an independent multidisciplinary medical centre offering private and self-funded care, while selected specialist services may also receive NHS-referred patients.
That distinction matters before you book. A private GP or general-medicine appointment, a specialist consultation and an NHS referral do not all follow the same route.
APPOINTMENT
ROUTE
Urgent Help: Westland’s Contact Form Is Not an Emergency Route
Westland’s own contact page warns that its web form is not encrypted, should not contain personal medical or confidential information, and must not be used for urgent medical enquiries.
Call 999. Do not wait for a private clinic callback or contact-form reply.
In England use NHS 111 online or call 111.
Call the centre on 01708 205149 during its published weekday hours.
Do Not Confuse Westland With Westlands Medical Centre
One missing letter changes the service completely.
Westland Avenue
Hornchurch
Essex RM11 3SD
Independent multidisciplinary medical centre with private, self-funded and some selected NHS-referred specialist activity.
There is also an NHS GP practice called Westlands Medical Centre in Portchester, Hampshire.
Do not use its NHS profile, telephone number or online-service links for the Hornchurch centre.
How to Book an Appointment at Westland Medical Centre
The safest general booking route currently published by Westland is its main reception number, 01708 205149. The public website does not present one universal self-service online booking portal for every GP and specialist service.
Decide which service you are trying to book
Tell reception whether you need general medicine / GP care, gynaecology, ENT, dermatology, ophthalmology, orthopaedics, urology, dentistry or another service shown by the centre.
Call Westland reception
Phone 01708 205149. Explain that you are enquiring about an appointment and name the service or clinician if you already know it.
Say which funding route applies
Tell the centre whether you expect to be self-funding, using private medical insurance or attending through an NHS referral. Westland’s website says only selected specialties accept NHS-referred patients.
Confirm cost or authorisation before accepting the slot
A general GP consultation fee is not clearly published on the pages reviewed for this guide. Ask for the current charge and, if using insurance, whether any insurer authorisation or referral information is needed.
Write down the exact appointment details
Confirm the clinician or service, date, arrival time, Westland Avenue location and anything the clinic asks you to bring.
Does Westland Medical Centre Have a GP?
Yes. Westland’s current clinician directory lists Dr Jitendra Kakad as a General Practitioner. The centre also lists Dr Sarath Wicks as a Consultant Physician offering private consultations in general medicine.
This still does not turn Westland into an ordinary NHS GP practice. The centre’s own description is an independent multidisciplinary medical centre.
General practitioner
The official clinician list includes a General Practitioner. Ask reception for current GP consultation availability.
General medicine
Westland lists general medicine among its medical services and publishes a Consultant Physician profile.
Specialist care
The same building hosts multiple specialist services, so specify the specialty rather than asking simply for “a doctor appointment”.
Private GP or NHS Appointment? This Is the Important Difference
Westland says it treats privately insured, self-funded and selected NHS “Choose and Book” patients in certain specialties.
“Choose and Book” is older NHS terminology. The national system is now called the NHS e-Referral Service (e-RS). NHS e-RS is used for referrals from primary care into eligible specialist services; it is not the same as registering Westland as your normal NHS GP surgery.
| What you need | Best route | What to know |
|---|---|---|
| Private GP / general medicine | Call Westland directly. | Ask about availability and the current consultation fee before booking. |
| Private specialist consultation | Call reception and name the specialty or consultant. | Ask what referral, insurance or previous-test information is required. |
| Selected NHS specialist referral | Follow the NHS referral instructions you were given. | Being offered Westland through an NHS referral does not make it your registered NHS GP surgery. |
| Routine NHS GP registration | Use an NHS GP surgery that accepts registrations in your area. | Westland’s own site presents it as an independent centre, not a conventional NHS GP registration practice. |
If your real goal is to register with an NHS family doctor rather than book private care, use our UK NHS GP surgery finder guide to check local registration routes and practice boundaries.
Westland Medical Centre Opening Hours
Westland’s current contact page publishes the following opening hours.
| Day | Published centre hours | Booking note |
|---|---|---|
| Monday | 08:00–20:00 | Clinician schedules vary by service. |
| Tuesday | 08:00–20:00 | Call before travelling without an appointment. |
| Wednesday | 08:00–20:00 | Opening does not guarantee GP availability. |
| Thursday | 08:00–20:00 | Individual specialist clinic schedules may differ. |
| Friday | 08:00–20:00 | Confirm the appointment time given by the centre. |
| Weekend | Not stated on the main contact timetable | Some clinician pages mention Saturday activity, so telephone before making a weekend journey. |
What Can You Actually Book at Westland?
Westland’s current services page lists a broad set of medical and diagnostic services under one roof. That is another reason to name the service when speaking to reception.
Medical consultations
General medicine, dermatology, rheumatology, ENT, gynaecology, urology, ophthalmology and orthopaedics are among the services currently listed.
Diagnostics
Westland publishes in-house facilities including MRI, ultrasound, X-ray, OPG and dental X-ray.
Dentistry
Dental care operates within the building but has its own appointment contact information and treatment-fee structure.
The centre also lists bloods and histology among its other services. Do not assume that every investigation can be self-booked; ask reception whether the test requires a clinician request, referral or separate appointment.
If you are comparing other NHS GP routes in the wider East London/Essex area, our Fullwell Cross Medical Centre booking guide covers a conventional NHS GP practice in Barkingside.
Email and Contact Form: What Not to Send
Westland publishes the administrative email admin@westlandmedical.com , but its website gives an unusually clear warning about online messages.
- The website contact form is not encrypted.
- Do not include personal medical information in the form.
- Do not send confidential information through the form.
- Do not use it for an urgent medical enquiry.
- An online contact-form message does not itself create a medical consultation.
Parking, Wheelchair Access and the Hornchurch Building
Westland’s facilities page publishes several useful access details.
Parking
The centre describes convenient nearby parking and disabled parking.
Lift access
Lift facilities are specifically listed by Westland.
Wheelchair access
Wheelchair access is also listed by the centre.
Westland’s CQC Record Is More Complicated Than a Single Star Rating
Westland Medical Centre is CQC-regulated, but there is no current inspection rating to convert into a score.
CQC currently shows an active Westland Medical Centre location at Westland Avenue under Essex Medicare LLP, the organisation named by Westland’s own website. That CQC location is registered for activities including treatment of disease, disorder or injury, diagnostic and screening procedures, surgical procedures and family planning.
CQC also shows another active Westland Medical Centre registration at the same Hornchurch address under Essex Gynaecology Services Limited. Both profiles currently state that the service has not been inspected yet.
CQC location ID: 1-1400152028.
Telephone shown by CQC matches Westland’s published main number: 01708 205149.
CQC location ID: 1-13811740246.
This is a separate provider registration operating from the same address.
Which Route Should You Use?
I want a private GP appointment
Call Westland on 01708 205149 and ask for current GP or general-medicine availability. Confirm the consultation fee before accepting the appointment.
I have private medical insurance
Tell reception which specialty you need and that you plan to use insurance. Ask whether the centre requires insurer authorisation, a referral or another booking detail before the visit.
My NHS GP referred me to Westland
Follow the NHS referral instructions you were issued. If the referral appears in the NHS e-Referral Service, use the booking reference and access code supplied with the referral.
I want to register with an NHS GP
Westland’s own website presents the Hornchurch centre as an independent provider rather than a normal NHS GP registration practice. Use an NHS GP finder to locate a registration practice covering your address.
I need medical help tonight or at the weekend
Do not assume Westland offers unscheduled out-of-hours care. For urgent non-life-threatening NHS help use NHS 111; for a life-threatening emergency call 999.
Our Gants Hill out-of-hours GP guide explains the NHS 111 and weekend route for another Essex/East London practice.
For a more detailed example of booked evening and weekend NHS GP-hub care, see the Oak Tree Medical Centre out-of-hours guide .
Westland Medical Centre Map and Directions
Westland Medical Centre
Westland Avenue
Hornchurch
Essex
RM11 3SD
The map below is a directions aid only. It is not an official Westland Medical Centre or NHS map.
Official Pages Worth Using
These are the useful sources for completing a booking or checking something that may change.
Westland Medical Centre FAQs
Is Westland Medical Centre in Hornchurch an NHS GP surgery?
Westland describes itself as an independent multidisciplinary medical centre. It sees private and self-funded patients and selected NHS-referred patients in some specialties, but it is not presented as a standard NHS GP registration practice.
How do I book a GP appointment at Westland Medical Centre?
Call Westland reception on 01708 205149 and ask for current GP or general-medicine availability. Confirm whether you are self-funding, insured or attending through a referral, and ask for the current consultation charge before confirming the slot.
Can I book a Westland appointment online?
The current public website provides a contact form but does not display one universal online GP booking portal for all services. Because the form is not encrypted and must not contain medical or urgent information, telephone reception is the clearest general booking route.
What are Westland Medical Centre’s opening hours?
Westland’s current contact page publishes 08:00 to 20:00 Monday to Friday. Individual clinician and specialist appointment schedules can differ from the centre’s general hours.
Is Westland Medical Centre open on Saturdays?
The main contact timetable does not publish general Saturday hours. Some individual clinician pages mention Saturday consultations, so call the centre before making a weekend journey.
Can NHS patients be seen at Westland Medical Centre?
Westland’s official website says selected NHS-referred patients are accepted in certain specialties. The site still uses the older phrase “Choose and Book”; the current national referral platform is the NHS e-Referral Service.
Does Westland Medical Centre have a CQC rating?
CQC currently shows active Westland Medical Centre registrations at the Hornchurch address, including the Essex Medicare LLP location, but states that these services have not yet been inspected. No Good, Outstanding or other CQC inspection grade should therefore be assumed.
What services are available at Westland Medical Centre?
The centre currently lists general medicine, dermatology, rheumatology, ENT, gynaecology, urology, ophthalmology, orthopaedics and dentistry, as well as diagnostic facilities including MRI, ultrasound and X-ray. Confirm current availability when booking.
Can I send medical details through Westland’s contact form?
Westland specifically warns that its public web form is not encrypted and should not contain personal medical or confidential information. It must also not be used for urgent medical enquiries.
What should I do if I need urgent help when Westland is unavailable?
For urgent medical help in England that is not life-threatening, use NHS 111 online or call 111. For a life-threatening emergency, call 999.